Best Western - accommodation in Lattes

Very helpful and friendly staff. The room was spotlessly clean. A great location, easy walking distance to the center of the old town. Love this hotel. My second time staying here.

From the moment we arrived, the two ladies at the front desk set a super welcoming vibe. They were very personable and helpful. Going back to the front desk later, we got a great recommendation for dinner from the guy who was on the later shift. What has been amazing though is their above-and-beyond help in getting my daughter's AirPods back to her in Canada. It ended up that I needed a shipping label printed, the AirPods packed, and then the whole thing dropped at the post office. They were supportive and patient throughout, and once I got the order figured out, they took care of the rest for me. For the room, we booked for three people and were surprised - after their help checking us in an hour or so early - to find our room was really two rooms, each with their own bathroom (YAY! AMAZING with a teenage daughter!), joined by a kitchenette! We weren't aware of the student housing concept but just thought it was a hotel-type accommodation, so once we knew that, it made a lot of sense. We dined one night in the common area, which is a cool space with amenities. We wished we would have made it to the rooftop, but the rain. Next time. It seemed like a bit of a strange location at first, but easy access to both Montpellier and Lattes, and all the other places we wanted to go. We would definitely stay here again.

The stay was great! The pool was fantastic and the hotel was clean and neat. The sofa bed in the room wasn’t very comfortable and the waitress at breakfast was rushed off her feet doing the job of 2 people but she remained professional and friendly managing the 2 rooms by herself.