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Arenas Resort Victoria-Lauberhorn

3.0 star property
Family-friendly ski hotel with a full-service spa

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Photo gallery for Arenas Resort Victoria-Lauberhorn

Terrace/patio
Outdoor spa tub
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Restaurant
Panoramic Double Room, Mountain View (Jungfrau) | View from room
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Hot tubHot tubHot tub
  • Pool
  • LaundryLaundryLaundry
  • Restaurant

Your area essentials

Map
Wengen, Lauterbrunnen, BE, 3823
  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • AirportBern (BRN-Belp)57 min drive
  • Popular LocationStaubbach Falls73 min drive
  • Popular LocationTrummelbach Falls75 min drive

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 33 sq m
  • Sleeps 4
  • 4 Double Beds

View all photos for Panoramic Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room, Mountain View (Jungfrau)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior
Hotel Falken
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (128)
The price is NZ$606
for 1 night
includes taxes & fees
27 May - 28 May
Hotel Falken

About the area

Lauterbrunnen

A family-friendly stay in the heart of Lauterbrunnen awaits you at Arenas Resort Victoria-Lauberhorn. Within steps you'll find Mannlichen Mountain and Grindelwald - Wengen Ski Area. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include hot stone massages and sports massages along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Plus you'll find free WiFi in public areas, laundry facilities and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Lauterbrunnen hotel, you'll be 39.1 km (24.3 mi) from Lake Brienz.

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Kleine Scheidegg - 24 min drive
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 69 min drive

Restaurants

  • Horner Pub - 71 min drive
  • Restaurant Steinbock - 70 min drive
  • BASE Cafe - 72 min drive
  • Flavours - 71 min drive
  • Food Point - 70 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Arenas Resort Victoria-Lauberhorn helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre.

This 3-star Lauterbrunnen hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from 16 April 2024 to 7 June 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, debit cards, cash, mobile payments and Google Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

What is the cancellation policy at Arenas Resort Victoria-Lauberhorn?

Arenas Resort Victoria-Lauberhorn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arenas Resort Victoria-Lauberhorn?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Arenas Resort Victoria-Lauberhorn on 19 May 2024 start from NZ$428.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Arenas Resort Victoria-Lauberhorn?

Yep, there is an onsite spa at Arenas Resort Victoria-Lauberhorn. It has a hot tub, a steam room and a sauna. You'll enjoy services like sports massages.

Does Arenas Resort Victoria-Lauberhorn have a pool?

Yep, and guests recommend it! Arenas Resort Victoria-Lauberhorn has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from April 16 2024 until June 7 2024 (completion date subject to change).

What luxury perks are available at Arenas Resort Victoria-Lauberhorn?

Arenas Resort Victoria-Lauberhorn features a full-service spa, an indoor pool and 2 restaurants.

Is there a free airport shuttle available at Arenas Resort Victoria-Lauberhorn?

No, Arenas Resort Victoria-Lauberhorn does not offer an airport shuttle service.

Is there a bar or restaurant at Arenas Resort Victoria-Lauberhorn?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Arenas Resort Victoria-Lauberhorn?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arenas Resort Victoria-Lauberhorn?

Furry friends are welcome at Arenas Resort Victoria-Lauberhorn, with food and water bowls on offer.

Is there a golf course on site at Arenas Resort Victoria-Lauberhorn?

There isn't one on site, but Mini Golf Wengen is a short 2-minute walk away.

Arenas Resort Victoria-Lauberhorn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 480 reviews" "
Rating 8 - Good. 158 out of 480 reviews" "
Rating 6 - Okay. 25 out of 480 reviews" "
Rating 4 - Poor. 9 out of 480 reviews" "
Rating 2 - Terrible. 8 out of 480 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Stayed 1 night in Feb 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Great location near station and fab spa
Stayed 4 nights in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property for its location and spa/pool. The hotel needs a bit of TLC on the outside and the rooms could be updated a bit but totally offset by the spa/pool area. The spa/pool area had a main pool with waterfall/spray, sauna, steam room, hot/cold plunge pools, cold bucket, quiet area with beautiful views of the mountains and an outdoor hot tub with the same stunning views. Also could book massages. It is conveniently located in Wengen and short distance from train. Rooms were clean. Pool area could use a bit more attention but it was acceptable. View from room was also stunning. Overall really enjoyed our stay and would return.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rajkumar, CENTEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredible and the property was beautiful. The staff helped us have a wonderful time and were so friendly and helpful. The property and room was comfortable and located close to the train. The views fr the property were breath taking. The spa was an incredible addition and was clean and such a nice treat. Cannot recommend Arenas enough. Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Yazhiniyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Sandra

Travelled with partner
Liked: Amenities, property conditions & facilities
Very close to the train station and shopping complex
Stayed 2 nights in Oct 2023

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing convenient stay. Pool, spa, sauna available at extra charge.
Stayed 6 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023