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Hotel Mürren Palace

Property class: 4.5

Photo gallery for Hotel Mürren Palace

A snow-covered mountain town at night with illuminated buildings, including a prominent hotel with multiple floors and balconies.
A dining area with a round table and chairs, set against a backdrop of snow-covered mountains.
A spacious lobby with high ceilings, large windows, and elegant chandeliers.
A spacious lounge area with elegant furniture, large windows, and decorative ceiling details.
A room with a window overlooking a mountain landscape.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$843
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
1086 Höhenmatte, Mürren, BE, 3825
  • Place, Alpine Sports Centre Mürren
    ‪2 min walk‬
  • Place, Allmendhubelbahn
    ‪6 min walk‬
  • Place, Schilthornbahn
    ‪10 min walk‬

Room options

View all photos for Classic Double Room with Balcony

A hotel room with a large bed, a desk, a chair, a lamp, and a staircase.

Classic Double Room with Balcony

10.0 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

A modern living room with a grey sofa, two armchairs, a coffee machine, and a staircase leading to another level.

Superior Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite with Balcony

A modern hotel room with a large bed, a seating area with a sofa and armchair, a small table, and a wardrobe.

Junior Suite with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Senior Suite

A modern kitchen with dark cabinets, a round dining table with orange chairs, a sofa, and a TV mounted on the wall.

Senior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Double Sofa Bed

View all photos for Suite

A floor plan of a hotel room with a bed, a desk, a chair, a small table, a sofa, and a bathroom.

Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite Luxe

A neatly made bed with white linens and plaid pillows, a wooden headboard, and a bedside table with a lamp.

Senior Suite Luxe

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

A hotel room with a wooden floor, a bed, a desk with a chair, a vanity with a mirror, and a bathroom with a shower.

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern living room with a grey sofa, two armchairs, a coffee machine, and a staircase leading to another level.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Maisonette Apartment Big

A modern kitchen with a dining area, wooden flooring, and a view of the city.

Maisonette Apartment Big

  • Mountain view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Maisonette Apartment Corner

A modern living room with a sofa, armchair, and a coffee table. There is a staircase with a railing and a door leading to another room.

Maisonette Apartment Corner

  • Mountain view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Mürren

A luxury stay in Lauterbrunnen awaits you at Hotel Mürren Palace. Within steps you'll find Alpine Sports Centre Mürren and Allmendhubelbahn within a 10-minute stroll. Highlights at this ski hotel include 3 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Palace Spa can include hot stone massages, Swedish massages, body scrubs and facials along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for snowboarding, and you'll find ski storage and ski passes on site. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a free manager's reception. Each morning free continental breakfast is offered between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .Near this 4.5-property class Lauterbrunnen hotel, you'll find Staubbach Falls.

What's nearby

  • Mürren/Schilthorn - 1 min walk - 0.0 km
  • Alpine Sports Centre Mürren - 2 min walk - 0.2 km
  • Allmendhubelbahn - 6 min walk - 0.6 km
  • Schilthornbahn - 10 min walk - 0.8 km
  • Gimmelwald Cable Car - 13 min drive - 2.8 km

Getting around

  • Mürren Station - 2 min walk

Restaurants

  • Horner Pub
  • ‪Alti Metzg - ‬7 min walk
  • Schilthorn Piz Gloria
  • Hotel Schützen
  • Hotel Oberland

About this property

Hotel Mürren Palace

After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 3 indoor swimming pools. Hotel Mürren Palace helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool and a complimentary children's club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Lauterbrunnen hotel.

  • 49 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Hotel Mürren Palace offers 49 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palace Spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Free train station drop-off

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Family friendly

  • 3 indoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 15 per stay.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Mürren Palace Hotel
Hotel Mürren Palace Mürren
Hotel Mürren Palace Hotel Mürren

Frequently asked questions

What is the cancellation policy at Hotel Mürren Palace?

Hotel Mürren Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mürren Palace?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Mürren Palace on 13 Dec 2026 start from NZ$843, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Mürren Palace?

Yep, Palace Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Hotel Mürren Palace have a pool?

Take your pick from 3 indoor swimming pools, an outdoor pool and a kids' pool. The pool is open 10:00 AM to 7:00 PM.

What luxury perks are available at Hotel Mürren Palace?

Hotel Mürren Palace features 3 indoor pools, a full-service spa and an outdoor pool.

What makes Hotel Mürren Palace a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Mürren Palace.

Is Hotel Mürren Palace family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Hotel Mürren Palace is a hit with families.

Does Hotel Mürren Palace serve breakfast?

Sure does, free continental breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Mürren Palace?

No, Hotel Mürren Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mürren Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Mürren Palace?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Mürren Palace?

Cats and dogs are welcome at Hotel Mürren Palace, with food and water bowls on offer.

Hotel Mürren Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 195 out of 218 reviews
Rating 8 - Good. 15 out of 218 reviews
Rating 6 - Okay. 7 out of 218 reviews
Rating 4 - Poor. 1 out of 218 reviews
Rating 2 - Terrible. 0 out of 218 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the food and room!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic type setting and great spa.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities . Beautiful location. BREAKFAST was great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property! Rooms were beautiful, spa was incredible, and food delicious! The staff was very friendly and helpful!! Excellent stay!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the view, amenities, staff, breakfast, dinner were all top notch! I am so happy we chose to stay at this hotel and would like to go back at any time!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel and location! Our favorite stop in Switzerland by far!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, beautiful hotel with amazing views.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Stellar views from the balcony. Exceptional staff. Just a wonderful place to spend time!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most incredible hotels we’ve stayed at, ever. The views, location, room, amenities, and food were top-notch.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with wonderful views. We received a very nice welcome from the hotel team and they were very helpful during our stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spa area. Nice bar and restaurant (we only had breakfast).
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location, rooms are spotless and the staff are very helpful. The spa was great to relax in after a long day, the different saunas and steam room were a nice touch. Would recommend to friends and family.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing two bedroom apartment
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have better spa hours, therefore with more accessibility.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was amazing from the staff to the amenities and especially the location and views. We absolutely loved our stay. The jacuzzi are a little difficult to work but once ready an amazing touch
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing!!! So beautiful, clean, and comfortable! The staff were very helpful with questions. The spa is perfect for relaxing after long hiking days! Highly recommend this hotel!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best location in Switzerland. Looks like you are in a dream
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place in the Alps. Just 300 people live in Mürren. It’s higher than most other places. Above all, the views are incredible. The hotel takes your entire experience in the Alps up a few notches.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with updated and beautiful environment. Staff are very helpful and breakfast is excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, outside all of the hustle & bustle. Panoramic views. Room was clean and spacious. Food & Beverage Lunch/Dinner menu is somewhat limited. Breakfast included in our stay was very good with ample offerings. Restaurant across from train station has a few more offerings.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Amazing looking hotel. Check in staff had an atitude and overall unhelpful. They could not answer some basic questions. Beautiful place, but some of the staff act oompous and unwelcoming.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great place! Lovely people
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place. The staff was friendly and helpful. The food at breakfast was delicious. The views were unbelievably beautiful. And we particularly enjoyed the sauna and wellness spa.
Stayed 2 nights in May 2026