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The Black Swan Lee - Lenox, an Ascend Collection Hotel

Property class: 3

Photo gallery for The Black Swan Lee - Lenox, an Ascend Collection Hotel

A lakeside setting with Adirondack chairs and a covered seating area, surrounded by trees and hills in the background.
Property video
A lodge with a large building and a dock by a lake, surrounded by forest.
A lakeside lodge with a dock, fishing rods, and outdoor seating.
A dining area with large windows, wooden furniture, and a view of a lake.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$213
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
435 Laurel St, Lee, MA, 01238
  • Place, beach near Lenox Town Beach
    ‪8 min walk‬
  • Place, Wyndhurst Golf & Club
    ‪1 min drive‬
  • Place, Housatonic River
    ‪2 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪47 min drive‬

Room options

View all photos for Lakeside Superior Room, 1 King bed

A lakeside deck with a dock, boats, and a gazebo.

Lakeside Superior Room, 1 King bed

9.6 out of 10
Exceptional
(14 reviews)
  • Lake view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 1 King bed

A hotel room with a large bed, a sofa, a nightstand, and two lamps.

Lakeside Deluxe Room, 1 King bed

9.2 out of 10
Wonderful
(38 reviews)
  • Lake view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Deluxe Room, 2 Queen beds

A hotel room with two beds, a nightstand, a lamp, and a balcony with a view of greenery.

Lakeside Deluxe Room, 2 Queen beds

9.2 out of 10
Wonderful
(27 reviews)
  • Lake view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 2 Queen beds

A hotel room with two beds, a large wooden headboard, a bedside table with a lamp, and a large window with curtains.

Non Lakeside Superior Room, 2 Queen beds

9.4 out of 10
Exceptional
(11 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Superior Room, 1 King bed

A hotel room with a large bed, two bedside tables, a chair, a small table, and a window with curtains.

Non Lakeside Superior Room, 1 King bed

8.8 out of 10
Excellent
(5 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Roll-In Shower)

A hotel room with two beds, a desk, a television, and a window with curtains.

Deluxe Room, 2 Queen Beds, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 2 Double beds

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a large window with curtains.

Non Lakeside Standard Room, 2 Double beds

9.4 out of 10
Exceptional
(41 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Non Lakeside Standard Room, 1 King bed

A hotel room with a large bed, a desk with a television, a lamp, and an air conditioning unit.

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(62 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lee

At The Black Swan Lee - Lenox, an Ascend Collection Hotel you'll be 2 km (1.3 mi) from Berkshire Mountain Country Store and 2 km (1.3 mi) from Animagic Museum of Animation. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Mint, Indian Lakeside Din, serves Indian cuisine and is open for lunch and dinner. Enjoy the 24-hour gym along with access to kayaking and motor boating. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .In the area of this 3-property class Lee hotel, you'll find Tanglewood Music Center.

What's nearby

  • beach near Lenox Town Beach - 8 min walk - 0.7 km
  • Wyndhurst Golf & Club - 1 min drive - 1.4 km
  • Housatonic River - 2 min drive - 1.4 km
  • Lee Premium Outlets - 6 min drive - 4.3 km
  • Tanglewood Music Center - 10 min drive - 7.9 km

Getting around

  • Pittsfield Intermodal Transportation Center - 19 min drive
  • Albany, NY (ALB-Albany Intl.) - 61 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪D'Angelo's - ‬20 min drive

About this property

The Black Swan Lee - Lenox, an Ascend Collection Hotel

There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, an Ascend Collection Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
  • Dining venue
The Black Swan Lee - Lenox, an Ascend Collection Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is C0006791500. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

What is the cancellation policy at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

The Black Swan Lee - Lenox, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, an Ascend Collection Hotel on 6 Dec 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Yep, The Black Swan Lee - Lenox, an Ascend Collection Hotel has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Black Swan Lee - Lenox, an Ascend Collection Hotel?

The closest beach to The Black Swan Lee - Lenox, an Ascend Collection Hotel is Iroquis Waterfront (15.4 km).

What makes The Black Swan Lee - Lenox, an Ascend Collection Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Black Swan Lee - Lenox, an Ascend Collection Hotel.

Is The Black Swan Lee - Lenox, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that The Black Swan Lee - Lenox, an Ascend Collection Hotel is a hit with families.

Does The Black Swan Lee - Lenox, an Ascend Collection Hotel serve breakfast?

Yeah, our travelers enjoy the free continental breakfast here! Served daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

No, The Black Swan Lee - Lenox, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Yep, you can grab a meal at The Black Swan Lee - Lenox, an Ascend Collection Hotel's onsite restaurant that serves Indian cuisine.

What time are check-in & check-out at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

The Black Swan Lee - Lenox, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you are going to Tanglewood.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, sheets were crisp, breakfast had a good variety of items
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being on the lake. Staff is very helpful with ideas of things to see and do. Fun to kayak on the lake
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff and great room.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
We liked the location and the view...
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but a very good location. First time at the Berkshires and this hotel was close to almost everything. Second floor lakeside with balcony was very nice.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful 4 night stay at the Black Swan Inn. Location was great - close to Lenox and on a beautiful lake - I recommend booking a lakeside room.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time and I will go back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the voew from our balcony of the lake. Breakfasts were great. Well located. A good place to see the Berkshires from.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is a decent hotel in an excellent lakeshore location. The staff is friendly, the breakfast is good, there is a bar / restaurant on the premises. The property can benefit from some facelift / freshening.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The food at Mint was incredible. We enjoyed renting the pontoon boat and seeing the lake. Very relaxing. Beautiful views
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Loved the stay there!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the lake. Friendly staff. Mint is right there. Excellent food.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff friendly and breakfast was good with good choices.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and coffe is available 24 hours. Nice location to near by restaurants and great view by water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay to see a show at Tanglewood. Lovely property, the lake is great. Just outside of town. Definitely eat at Agaves Mexican Grill in Lee, just a couple miles from the hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and lovely view
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my needs. The Mint restaurant has delicious Indian food with a beautiful view. I was able to rent a kayak the morning I was leaving and they were flexible with check out time.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would return. It was quiet in the hotel corridors, there was availability of coffee/tea/water 24 hours in a central place, breakfast was fine, the Indian restaurant delightful. Good choice for 3 nights!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean and the beds were comfortable. Dog friendly also. Good breakfast selection. I would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Can rent their pontoon boat.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Beautiful pond and lovely continental breakfast
Stayed 1 night in Mar 2026

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