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The City Rooms

4.0 star property
Guesthouse in Leicester

Photo gallery for The City Rooms

Exterior
Interior
Double Room | Bathroom
Exterior
Double Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View map
10 Hotel Street, Leicester, England, LE1 5AW
  • Place, Leicester Town Hall
    ‪1 min walk‬
  • Place, Leicester Cathedral
    ‪3 min walk‬
  • Place, Curve Theatre
    ‪7 min walk‬
  • Airport, East Midlands (EMA)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(15 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Deep-soaking bath
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

About the area

Leicester

At The City Rooms you'll be within steps of Leicester Town Hall and Leicester Market. Highlights at this guest house include in-room free WiFi and free high-speed Internet. .This smoke-free guest house offers free WiFi in public areas. .In proximity to this 4-property class Leicester City Centre guest house you'll find Loughborough University.
View more Guest houses in LeicesterOpens in a new window

What's nearby

  • Leicester Town Hall - 1 min walk - 0.0 km
  • Leicester Cathedral - 3 min walk - 0.3 km
  • Highcross Shopping Centre - 3 min walk - 0.3 km
  • De Montfort University - 4 min walk - 0.4 km
  • Curve Theatre - 7 min walk - 0.7 km

Getting around

  • Leicester Station - 10 min walk
  • East Midlands Airport (EMA) - 43 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬1 min walk
  • ‪The Corn Exchange (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sommar Leicester - ‬1 min walk
  • ‪Firebug - ‬1 min walk

About this property

The City Rooms

Guesthouse in Leicester
WiFi is free in public spaces.

This 4-star Leicester guest house is smoke free.

  • 4 guestrooms or units
  • Conference rooms
  • No smoking on site
The City Rooms offers 4 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
  • Breakfast available
  • Bar
3.5 out of 5, Good, 302 reviews
The price is NZ$113
includes taxes & fees
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Villare Leicester City Centre Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available.

Property is also known as

City Rooms Guesthouse Leicester
City Rooms Leicester
City Rooms
The City Rooms Leicester
The City Rooms Guesthouse
The City Rooms Guesthouse Leicester

Frequently asked questions

What is the cancellation policy at The City Rooms?

The City Rooms offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at The City Rooms?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The City Rooms?

No, The City Rooms does not offer an airport shuttle service.

What time are check-in & check-out at The City Rooms?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The City Rooms?

No, pets are not allowed.

The City Rooms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 134 reviews
Rating 8 - Good. 35 out of 134 reviews
Rating 6 - Okay. 22 out of 134 reviews
Rating 4 - Poor. 8 out of 134 reviews
Rating 2 - Terrible. 6 out of 134 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Clare

Liked: Cleanliness, amenities
On arrival, the key for room one didnt work well. I tried to get in my room and failed. Then asked a passer by who also failed tomopen it. By luck, it eventually opened but as a woman on my own, I got nervous about it not working when I got back late. So had to keep the door ajar for safety so I knew it was open when I got back. The room itself was beautiful , just stressful getting in.
Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great rooms and spotless
Stayed 1 night in Nov 2025

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff very polite and friendly, there are few shops nearby. The position is excellent. Unfortunately is very noisy , and before 2pm you are not able to be quiet. The room was very clean , just please double check the toilet paper, don't supply just the minimum quantity.
Stayed 1 night in Nov 2025

4/10 Poor

Brendan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Our team member on viewing the room and the establishment refused to stay. As we are local we personally visited the accommodation on 13th Oct and it was clear it did not meet our standards. Based on the images of the property on Hotels.com we were surprised with what e found. To be honest we were shocked by the state of the decor, the dirty and worn fixtures and fittings and the general poor upkeep of the property. We were further shocked when we walked into the cold, poorly lit vestibule, safe keys with homemade paper numbers stuck on the wall, up to the top floor along what can only be described as a dilapidated staircase with a awful worn ill fitting carpet and entered the room to find the door was old and not a tight / secure fit (certainly not a place I'd want to stay, never mind a lone female). The bathroom has a light fitting that doesn't appear to be sealed (bathroom safe?) and certainly not fit for commercial use and worse still the light fitting in the bedroom is hanging from the ceiling showing exposed wires. The general state of presentation is extremely poor and not to the standard we would choose for our team members. We write this in the genuine hope that the owners
Stayed 2 nights in Oct 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position, poor admin?

Great position in the city, free parking, spacious room, but very hot (in July). Altho there was a fan, it was too noisy to leave on at night. A bit disconcerting to have someone trying to enter the room at 01:15 saying that the key to our room had been allocated to him! It was lucky that there was a chain on the door that we'd chosen to use.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication
Stayed 1 night in Jul 2025

2/10 Terrible

Jon

Business traveller
Disliked: Staff & service, amenities
The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel. Not heard directly from the hotel to apologise or arrange refund / compensation. All round poor.
Stayed 1 night in Jul 2025

8/10 Good

Malika

Liked: Amenities
Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tunde

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Great location for our trip

Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, lovely room.

Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info. Thank you for the fan it was much needed.
Stayed 1 night in Jun 2025

2/10 Terrible

JACKQUI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caspar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay right in the centre of Leicester with secure parking and at an amazing price!
Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveller
Liked: Room comfort
Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steep stairs
Stayed 3 nights in Mar 2025

6/10 Okay

craig

Business traveller
Liked: Room comfort

Good overall room i would go back .

Middle of the town so good for food etc..... parking was good i did struggle to find it, even when i got the map , probably just me ….. Room was clean and tidy, nice big smart TV , good coffee machine bed was comfy, shower / bath could do with a slip mat but all in all it was fine. I stayed in room 4 which was up a few very steep stairways i would not recommend if you struggle physically to be honest.
Stayed 1 night in Apr 2025