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The Grand Hotel Leicester by The Unlimited Collection

3.0 star property
Hotel in Leicester with fitness centre and 24-hour front desk

Photo gallery for The Grand Hotel Leicester by The Unlimited Collection

Staircase
Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Gym
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

View map
Granby Street, Leicester, England, LE1 6ES
  • Curve Theatre
    ‪4 min walk‬
  • De Montfort University
    ‪7 min walk‬
  • University of Leicester
    ‪20 min walk‬
  • East Midlands (EMA)
    ‪28 min drive‬

Room options

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About the area

Leicester

The Grand Hotel Leicester by The Unlimited Collection places you in the centre of Leicester, steps from The Little Theatre and within a short 5-minute stroll of Curve Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Marcos New York Italian, serves Italian cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 10 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .In proximity to this 3-property class Leicester City Centre hotel you'll find Loughborough University.

What's nearby

  • Curve Theatre - 4 min walk - 0.4 km
  • De Montfort University - 7 min walk - 0.6 km
  • University of Leicester - 20 min walk - 1.7 km
  • King Power Stadium - 3 min drive - 1.7 km
  • National Space Centre - 5 min drive - 3.3 km

Getting around

  • Leicester Station - 6 min walk
  • East Midlands Airport (EMA) - 26 min drive

Restaurants

  • ‪Chaiiwala - ‬1 min walk
  • ‪San Carlo - Leicester - ‬1 min walk
  • ‪Ale Wagon - ‬2 min walk
  • ‪Haute Dolci - ‬1 min walk
  • ‪Bru Coffee & Gelato - ‬2 min walk

About this property

The Grand Hotel Leicester by The Unlimited Collection

Hotel in Leicester with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 10 meeting rooms available. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly The Grand Hotel Leicester by The Unlimited Collection. For a fee, parking is available.
  • 104 guestrooms or units
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
The Grand Hotel Leicester by The Unlimited Collection offers 104 accommodations with coffee/tea makers and a hairdryer. 30-inch LED televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Leicester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Hindi, Italian, Polish, Romanian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marcos New York Italian

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 30-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 July 2022 to 1 January 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester

Frequently asked questions

What is the cancellation policy at The Grand Hotel Leicester by The Unlimited Collection?

The Grand Hotel Leicester by The Unlimited Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Grand Hotel Leicester by The Unlimited Collection?

Yep, The Grand Hotel Leicester by The Unlimited Collection has a self car park for GBP 10.00 per night.

Does The Grand Hotel Leicester by The Unlimited Collection serve breakfast?

You bet, buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Grand Hotel Leicester by The Unlimited Collection?

No, The Grand Hotel Leicester by The Unlimited Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Grand Hotel Leicester by The Unlimited Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Grand Hotel Leicester by The Unlimited Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Grand Hotel Leicester by The Unlimited Collection?

No, only service animals are allowed.

The Grand Hotel Leicester by The Unlimited Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 125 out of 660 reviews
Rating 8 - Good. 242 out of 660 reviews
Rating 6 - Okay. 161 out of 660 reviews
Rating 4 - Poor. 80 out of 660 reviews
Rating 2 - Terrible. 52 out of 660 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

JOAN

Disliked: Cleanliness
Stayed 2 nights in Jul 2022

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Stayed 2 nights in Oct 2020

6/10 Okay

Ionut

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

raj

Business traveller
Liked: Staff & service, room comfort

Will be back

Really cosy hotel great location - its tired but well managed
Stayed 1 night in Oct 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
very covid safe hotel
Stayed 1 night in Oct 2020

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Away

I was more than delighted with my weekend at the Mecure Hotel. It was had all the procedures of COVID-19. It was shame that the restaurant and bar were closed as it would have been really nice. The hotel was awfully however my room had a fan which was very useful. Furthermore my bed was massive despite it being a double room.
Stayed 2 nights in Oct 2020

4/10 Poor

Varghese

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Noisy night with music / cars racing outside Double bed - not king size
Stayed 1 night in Sep 2020

6/10 Okay

Noel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Stephen

Business traveller

Mercury Hotel

The hotel was ok don’t think I would stop again if I was in Leicester would probably check out a different hotel the only good thing I can say it was Good location if you wanted to go In the town centre but unfortunately Checking in wasn’t a good experience seemed to be one rule for some people and another rule for others When Wearing face mask and Hand sanitizing
Stayed 1 night in Aug 2020

6/10 Okay

Rachel, Northamptonshire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning building, tired room. In a room with limited natural light you would expect good electric lighting unfortunately this wasn’t the case. Lots of lights but low wattage bulbs. Bathroom had 4 lights with only 1 working. Staff were lovely throughout.
Stayed 1 night in Aug 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Pros and Cons

A good location for us to travel by train and visit Richard111 Centre and van Gogh exhibition.Bar/lounge pleasant and staff helpful and welcoming. Sadly we were given a very cold room with a non functioning radiator. The second room was the same but number 3 was ok. We met another guest who told us the heating was down in part of the hotel.
Stayed 1 night in Mar 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities

Hot night in Leicester

Hotel was overall nice and convenient for my stay. I did find the room a bit hot to sleep in.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with a great history and excellent location
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel great location will definitely use again
Stayed 2 nights in Mar 2020

8/10 Good

James

Liked: Room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellant and service room very comfatable only negative though bathroom looked a little tired but would have no hesitation in going back👍
Stayed 1 night in Feb 2020

10/10 Excellent

Suzanne, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was exceptional for the price, friendly staff, good breakfast, very comfortable bed - no complaints
Stayed 1 night in Feb 2020

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Needs upgrades

Run down holes in netting and windows letting cold air in. Workers were excellent and tried really hard.
Stayed 1 night in Feb 2020