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The Whitlock

Property class: 2

Photo gallery for The Whitlock

A large house with a covered patio area featuring outdoor seating and a fire pit.
A sunlit room with large windows, a stone floor, and two rocking chairs.
A well-lit room with a large window, a clock, and a fireplace. There are several chairs and a table with a vase.
A corner dining area with a wooden table set for four, surrounded by upholstered chairs.
A cozy lounge area with plush seating, a fireplace, and large windows offering a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
The current price is NZ$270
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
16 Church St, Lenox, MA, 01240
  • Place, Lenox Library
    ‪5 min walk‬
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Shakespeare and Company
    ‪14 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪15 min drive‬

Room options

View all photos for Standard Two Double

A hotel room with two beds, a nightstand, a lamp, and a window with a view of buildings.

Standard Two Double

7.8 out of 10
Good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cozy Queen

A large bed with a wooden headboard, two bedside tables, and a nightstand.

Cozy Queen

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Suite

A living room with a sofa, a coffee table, a TV, and a chair.

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

A bedroom with a bed, bedside tables, a dresser, a television, and large windows.

Deluxe King

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

A neatly made bed with white and patterned pillows, a wooden nightstand with a lamp, and a green door in the background.

Standard King

9.2 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

A neatly made bed with two bedside tables, each with a lamp, a green door, and two framed pictures on the wall.

Standard Queen

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

A bedroom with a large bed, a nightstand, a lamp, and a window with a view of greenery.

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a nightstand with a lamp, a chair, and a view of the outside through a door.

Standard Room, 2 Double Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
7.8 out of 10, Good, 60 reviews
The price is NZ$273
includes taxes & fees
28 Sept - 29 Sept
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About the area

Lenox

The Whitlock puts you in the heart of Lenox, steps from Lenox Library and within a 10-minute stroll of Berkshire Performing Arts Center. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and a terrace. Other amenities include coffee/tea in a common area, a garden and a fireplace in the lobby. There's also the convenience of free self parking. .Near this Lenox hotel, you'll find Tanglewood Music Center.

What's nearby

  • Lenox Library - 5 min walk - 0.5 km
  • Berkshire Performing Arts Center - 6 min walk - 0.6 km
  • Ventfort Hall Mansion and Gilded Age Museum - 6 min walk - 0.6 km
  • Shakespeare and Company - 14 min walk - 1.2 km
  • Wyndhurst Golf & Club - 3 min drive - 2.5 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬4 min drive
  • ‪Tanglewood Cafe - ‬4 min drive
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Bistro Zinc - ‬2 min walk
  • ‪Firefly - ‬3 min walk

About this property

The Whitlock

WiFi is free in public spaces. There's an onsite business centre. The Whitlock also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This Lenox hotel is smoke free.

  • 30 guestrooms or units
  • Business facilities
  • Coffee in lobby
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
The Whitlock offers 30 accommodations with air conditioning. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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  • Parking included
  • Air-conditioning
  • Housekeeping
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The price is NZ$154
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number C0356161520

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

Frequently asked questions

What is the cancellation policy at The Whitlock?

The Whitlock offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Whitlock?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at The Whitlock on 27 Sept 2026 start from NZ$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Whitlock?

Yep, The Whitlock has a free self car park.

Are there any beaches close to The Whitlock?

The closest beach to The Whitlock is Iroquis Waterfront (18.3 km).

Is there a free airport shuttle available at The Whitlock?

No, The Whitlock does not offer an airport shuttle service.

What time are check-in & check-out at The Whitlock?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Whitlock?

No, pets are not allowed.

The Whitlock Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 385 reviews
Rating 8 - Good. 106 out of 385 reviews
Rating 6 - Okay. 50 out of 385 reviews
Rating 4 - Poor. 24 out of 385 reviews
Rating 2 - Terrible. 9 out of 385 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Charming place and close to the Lenox downtown area.
Stayed 1 night in May 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old inn in the heart of a lovely old town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Love its charm and ambience. Have been here many times and will return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So enjoyable! Very low key and private. Will definitely return
Stayed 1 night in May 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Nice rooms, great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place and walking distance to a bunch of great shops and food!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely historical hotel within walking distance to many great shops and restaurants. Staff members maintained good communication and were very helpful throughout our stay. Rooms were clean, quiet, and comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Scott

Liked: Amenities
Disliked: Cleanliness
When we checked in there was human hair in the bed sheets and a stick red substance on the floor and bureau. The staff quickly tried to correct the situation with new sheets while we left the property. When we returned we learned that they used the incorrect size fitted sheet but when we realized it it was too late to say anything. We enjoy Lennox and will be looking at other lodging options.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we stayed there it was off season and there were very few people staying there. Checking in was very different as Expedia told us to do one thing and the hotel had other directions. We finally got in touch with an employee who was very welcoming and informative. The outside doors remain unlocked 24 hours so the only locked door was the room we stayed in- apparently it is a safe place. The room was beautiful, bed very comfortable and bathroom clean and modern.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
We had a late arrival, which worked out with self checkout. Left the next morning after 9am, didn't see a single staff member during our whole stay, Was a bit of a challenge getting luggage up to the top floor without an elevator but we probably should have realized that when we booked. Nice property, nice big room with separate area for visiting. TV channel choices, which included streaming services, was excellent. Overall a good experience, just didn't see anyone there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent, right in the town center of Lenox, close to all the shops and restaurants. I was a little concerned initially about the reviews I read regarding the level of cleanliness of the rooms which I am extremely particular about. The room was very clean so maybe the issue has been addressed. Communication with staff via text which normally would be concerning was also very prompt and quick. They respond to texts right away and always very kind so shouldnt be a concern for those who are concerned that they are not speaking to someone in person directly. Will definitely stay again if the rates are reasonable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

VANESSA

Liked: Cleanliness, amenities, property conditions & facilities
Warm vibe!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

BORIS

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, large, good shower, good bed
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Cathy

Liked: Cleanliness
Disliked: Amenities
The desk is not attended. The person is available by text adn was very nice when she arrived. You need to login to get your room number and door code. No amenities, coffee or tea. Rooms are clean and updated but an older hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The facility is unfortunately only staffed 2-8pm daily. None of exterior doors lock at night. Front desk staff was very helpful. The place was very clean and convenient to shops and restaurants.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are walkable nearby
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great loved our stay!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay and the location is excellent!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambience and people!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a wedding.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitlock is in a great location. The bed was very comfortable and the staff was extremely friendly and knowledgeable. I definitely recommend staying here. Just steps away from town.
Stayed 1 night in Oct 2025

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