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Shetland Hotel

3.0 star property

Photo gallery for Shetland Hotel

Breakfast, lunch, dinner served; British cuisine
Front of property
In-room safe, desk, free WiFi, bed sheets
Interior entrance
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
  • Room service
The current price is NZ$463
includes taxes & fees
28 Feb - 1 Mar

Explore the area

View map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Place, Up-Helly-Aa Exhibition
    ‪11 min walk‬
  • Place, Lerwick Town Hall
    ‪15 min walk‬
  • Place, Shetland Museum
    ‪2 min drive‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪48 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • 220 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 220 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 419 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Lerwick

At Shetland Hotel you'll be within a 20-minute stroll of Up-Helly-Aa Exhibition and Lerwick Town Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Waterfront Bar & Grill, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Places within a 30-minute walk of this 3-property class Lerwick hotel include Fort Charlotte and Böd of Gremista.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk - 1.0 km
  • Lerwick Town Hall - 15 min walk - 1.3 km
  • Clickimin Broch - 2 min drive - 2.2 km
  • Shetland Museum - 2 min drive - 1.9 km
  • Bain's Beach - 2 min drive - 1.9 km

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪Fort Cafe And Take Away - ‬19 min walk
  • ‪Coffee And Friends - ‬2 min drive
  • ‪Da Haaf Restaurant - ‬10 min drive
  • ‪The Dowry - ‬20 min walk
  • ‪The Lounge Bar - ‬3 min drive

About this property

Shetland Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Shetland Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Lerwick hotel is smoke free.

  • 64 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shetland Hotel offers 64 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lerwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Frequently asked questions

Are there any beaches close to Shetland Hotel?

The closest beach to Shetland Hotel is Bain's Beach (1.5 km).

How much does it cost to stay at Shetland Hotel?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at Shetland Hotel on 28 Feb 2026 start from 463.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Shetland Hotel?

No, Shetland Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shetland Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Shetland Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shetland Hotel?

No, pets are not allowed.

Shetland Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 202 reviews
Rating 8 - Good. 89 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 10 out of 202 reviews
Rating 2 - Terrible. 10 out of 202 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Ulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Stayed 8 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The food was good and there was plenty of choice. The staff particularly in the restaurant were excellent and always attentive which always adds to a stay. The location was good with plenty of parking My only slightly negative comment is that with the great view we had of the harbour would have been better had the windows externally been cleaned Would stay here again I
Stayed 6 nights in Sep 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, cheerful staff. Good food. Very relaxing.
Stayed 5 nights in Sep 2025

6/10 Okay

William

Liked: Room comfort

Nothing Fancy, but a Great Location

A Shetland local told us there are no great hotels on the island, and it's basically a small town so our hopes were not too hight. The outside of the hotel is rather dismal. In this case the book is better than the cover. Our room was spacious but not fancy. We enjoyed the view - looking right at the ferry building. It was fun watching the ferry leave each night. And we arrived by ferry, so the location was a huge plus. The breakfast buffet (free) was good. Both hot and cold options. Hot food is cooked to order. There wasn't any room service during our 4-night stay but the lobby had extra supplies laid out so we could grab toilet paper, coffee, towels, etc. at any time of day.
Stayed 4 nights in Aug 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Stayed 4 nights in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Stayed 4 nights in Jul 2025

6/10 Okay

Sharmane, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is ideally located for those taking the NorthLink ferry to and from Shetland. If you are planning to stay for a few days like we did, it's worth noting that the hotel is about a 25-minute walk from the city centre and an 18-minute walk from the central bus transport hub in Lerwick. The staff were exceptionally friendly and provided great recommendations for local sightseeing. One aspect we would suggest improving is the issue of flies entering the room, as the windows lack screens. This did impact our overall experience at the hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandis

Stayed 8 nights in Jul 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities
It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

ellen m

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
Stayed 7 nights in Jun 2025

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit tired but the staff made up for it - the food service was excellent
Stayed 3 nights in Jun 2025

6/10 Okay

Sheila

Business traveller
Liked: Staff & service

Convenient.

Staff were all very friendly , but the hotel is rather dated & in need of a re vamp. The dining room is unwelcoming & is like being in a ferry . Line upon line of ghastly Formica topped tables . Very unappealing. Very expensive for quality of the hotel .
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
No probblems and our stay was great .but property needed some repair/maintenance.
Stayed 7 nights in Jun 2025

6/10 Okay

Caroline

Liked: Amenities
Disliked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Amenities
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Stayed 6 nights in Jun 2025

2/10 Terrible

Jennifer

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

john

Liked: Amenities
Plus point,VERY convenient for the ferry.to/from Aberdeen Negative points. Reception level on third floor. Utilitarian layout. Very inconvenient. Elevator arrangement to certain floors1
Stayed 4 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Stayed 2 nights in May 2025

8/10 Good

kenneth

Business traveller
Liked: Cleanliness, staff & service

All that is needed.

Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.
Stayed 2 nights in Apr 2025