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The Queen's Hotel

3.0 star property
Comfortable hotel in Lerwick with 24-hour front desk

Choose dates to view prices

Photo gallery for The Queen's Hotel

Exterior
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels
Single Room
Reviews
6.0

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB
  • Popular LocationShetland Museum5 min walk
  • Popular LocationLerwick Town Hall6 min walk
  • Popular LocationUp-Helly-Aa Exhibition13 min walk
  • AirportLerwick (LWK-Tingwall)17 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (sleeps 3)

1 bedroom, desk, iron/ironing board, free WiFi

Family Room (sleeps 3)

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (sleeps 4)

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room (sleeps 4)

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room, Sea View

Highlights

Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Scalloway Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (12)
The price is NZ$317
for 1 night
includes taxes & fees
16 May - 17 May
Scalloway Hotel

About the area

Lerwick

The Queen's Hotel puts you in the heart of Lerwick, within steps of Bain's Beach and Shetland Museum. Highlights at this beach hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find luggage storage. There's also the convenience of free parking nearby. .Sights within a 10-minute walk of this 3-property class Lerwick hotel include Fort Charlotte and Lerwick Town Hall.

What's nearby

  • Bain's Beach - 1 min walk
  • Shetland Museum - 5 min walk
  • Lerwick Town Hall - 6 min walk
  • Coastal Walk to the Knab - 8 min walk
  • Up-Helly-Aa Exhibition - 13 min walk

Getting around

  • Lerwick (LSI-Sumburgh) - 41 min drive

Restaurants

  • Da Haaf Restaurant - 12 min drive
  • The Lounge Bar - 2 min walk
  • Thule - 2 min walk
  • The Dowry - 3 min walk
  • Gurkha Kitchen - 4 min drive

About this property

The Queen's Hotel

Comfortable hotel in Lerwick with 24-hour front desk
The Queen's Hotel offers its guests multilingual staff. Public spaces have free WiFi.

This 3-star Lerwick hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
The Queen's Hotel offers 28 accommodations with a hairdryer and an iron/ironing board. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Frequently asked questions

Are there any beaches close to The Queen's Hotel?

Yep, The Queen's Hotel is a short 1-minute walk from Bain's Beach.

How much does it cost to stay at The Queen's Hotel?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at The Queen's Hotel on 5 May 2024 start from NZ$403.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Queen's Hotel?

No, The Queen's Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Queen's Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Queen's Hotel?

No, only service animals are allowed.

The Queen's Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 42 reviews" "
Rating 8 - Good. 17 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 8 out of 42 reviews" "
Rating 2 - Terrible. 8 out of 42 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wilma

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Stayed 4 nights in Nov 2023

8/10 Good

Philip

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Stayed 3 nights in Aug 2023

2/10 Terrible

Erick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so dirty and under renovations, didn’t feel safe at all. When I wanted to cancel my booking I was told i will not get a refund, that’s daylight robbery. The property was advertised and there was no mention of it being under renovation.
Stayed 1 night in Aug 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc. TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee. Supposedly new owners who plan on fixing it up - would be interested if that happens.
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room and good luck trying to check-in.
I don’t usually leave negative reviews even if I have a bad experience but this hotel is really terrible, if it was a cheap rate you could understand, but we were knocking on almost £300 a night. Arrived there at 2.00pm, the time that check-in opens. No one there, reception has a phone and a note to call for assistance. There was 3 numbers, first two didn’t work. Third I got through to someone who said they would just ‘pop down’. 15 mins nobody arrived, tried calling the numbers again, nobody answers. Tried again and again and nobody responds. Ended up waiting almost an hour in their reception which has no wifi, no phone signal (so no 4G or mobile calls can be made), so sat waiting doing nothing. A guy arrives through the front door and gives us a key, no apologies, no small talk, just room number and here’s your key, just make sure you know there will be no breakfast. Room was terrible, wallpaper peeling off everywhere, heater massively dented, shower head held together by tape, windows rotting and permanently open, the tiny tv didn’t work, everything metal in the bathroom rusted. To be fair, the mattress was relatively comfortable but a very dated room that needs a lot of work but has been neglected for a long time. This isn’t just one room, this is the second time I have stayed there and the room (and reception experience) was just the same. The problem is that there is a lack of hotel rooms in Shetland and so you end up having no choice if you leave it late to book.
Stayed 1 night in Aug 2023

4/10 Poor

Bob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Stayed 1 night in Aug 2023

2/10 Terrible

Steve

Stayed 2 nights in Jul 2023

2/10 Terrible

Sonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023