2/10 Terrible
Stacey
11 Jun 2025
Liked: Cleanliness
Disliked: Amenities
Worst hotel experience in decades of travel. Not as depicted in the description. Parking was a huge mess, had to park across town, dragging luggage a half mile on heavy hills to the hotel and upstairs. If elderly or with any mobility issues whatsoever, this would not have been possible.
Not able to get in to eat, restaurant staff was overwhelmed and not helpful. Very, very basic hotel. The icing on top was the morning of checkout, there was no secure place to keep luggage while trekking back to the car, so that was a concern, and they gave me the wrong validation ticket. So, after the long walk and stressing about my luggage, I had difficulty even getting my car. Oh, and they’ll be beating on the door every 15 minutes from 0900 until you leave, although checkout is 1030. This is a hotel which should cater to the spa/relaxation crowd, but I left here much more stressed than I arrived.
Switzerland is amazing and every other property I stayed at received 5 stars, but I’d steer clear from this one if you’re hoping for a peaceful vacation stay.
Stacey
Stayed 1 night in Jun 2025