Relais & Chateaux - accommodation in Levernois

We booked this hotel last minute as we wanted somewhere to put our head down traveling back from the South of France to Calais. We arrived late at night say 11pm was given our room and all looked well and clean. My husband woke about 5.30am to the sound of mosquitos..we had both been bitten several times. when he turned on the light the floor was covered in ants from the bathroom all the way into the bedroom. We reported it to the girl in the morning she came and took photos and said she’d report it to her deputy manager and apologised. She took my email and telephone details and said she’d report it and we would at least get a refund. Two weeks later I’ve still not heard anything and still no refund. Would I stay here again….most definately not

The hotel is very centrally located, within a short walk of restaurants and shops. It’s clean and comfortable, offers a good breakfast buffet, and the staff are friendly and helpful. I’ve stayed here twice and each time had a great experience, I would definitely recommend it to anyone looking for a great value, with the added convenience of being dog-friendly and having parking. A great base to visit all that Beaune has to offer.

Amazing area and lovely hotel very much enjoyed the wine museum next door