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Best Western Richmond Hotel

2.5 star property
Hotel in Richmond with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Richmond Hotel

Relax by the pool surrounded by lounge chairs and tables, with a view of the lush green landscape outside.
Stunning tree stands in a beautifully landscaped bed in front of a brick building with large windows.
Enjoy a comfortable stay in this stylish room featuring a flat-screen TV, compact kitchenette, and a cozy bed with a brown headboard.
Enjoy a casual dining experience with comfortable seating and convenient counter service.
Enjoy a meal at the on-site restaurant, Cook Out Fresh Hamburgers, and relax in the covered outdoor lobby area.

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
The current price is NZ$146
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
100 Eastern Bypass, Richmond, KY, 40475
  • Eastern Kentucky University
    ‪17 min walk‬
  • EKU Center for the Arts
    ‪2 min drive‬
  • Lake Reba
    ‪12 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

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Hampton Inn Richmond

Richmond
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$188
includes taxes & fees
31 Aug - 1 Sept
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About the area

Richmond

At Best Western Richmond Hotel you'll be within just a 15-minute stroll of Cinemark At Richmond Centre and Richmond Centre Mall. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. 2314 square feet (215 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of RV/bus/truck parking. .Sights within a 20-minute walk of this Richmond hotel include Eastern Kentucky University and Richmond Peddler's Mall.

What's nearby

  • Richmond Centre Mall - 8 min walk - 0.7 km
  • Eastern Kentucky University - 17 min walk - 1.5 km
  • EKU Center for the Arts - 2 min drive - 1.8 km
  • Hummel Planetarium - 3 min drive - 2.4 km
  • Lake Reba - 12 min drive - 7.6 km

Getting around

  • Lexington, KY (LEX-Blue Grass) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Hotel in Richmond with free breakfast and 24-hour fitness centre
Best Western Richmond Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2314 square feet (215 square metres) and includes a conference centre. The business-friendly Best Western Richmond Hotel also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 2 levels
  • 2314 sq ft of conference space
  • 215 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Richmond Hotel offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Quality Inn Richmond

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,003 reviews
The price is NZ$167
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,314 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Is parking available at Best Western Richmond Hotel?

Yep, Best Western Richmond Hotel has a free self car park.

How much does it cost to stay at Best Western Richmond Hotel?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on 1 Sept 2025 start from NZ$145.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Richmond Hotel have a pool?

Best Western Richmond Hotel has a pool and an indoor pool. The pool is open 7:00 AM to 11:00 PM.

Does Best Western Richmond Hotel serve breakfast?

Yep, free buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Richmond Hotel?

No, Best Western Richmond Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Richmond Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Richmond Hotel?

No, only service animals are allowed.

Best Western Richmond Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 284 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 126 out of 1002 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Dori

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The pool area was dirty and the fitness center was filthy-exercise equipment laying on floor, weight resistance machine broke and drywall dust all over. Remodeled room was good and bed was comfortable
Stayed 1 night in Apr 2025

8/10 Good

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ali

Travelled with family
Liked: Staff & service, room comfort
We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine, otherwise fine
Stayed 3 nights in Apr 2025

10/10 Excellent

Deidre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, great bed(s)
Stayed 1 night in Apr 2025

2/10 Terrible

Lillian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE!!!

This hotel was horrible in every way possible. 3 different Low battery fire alarms in the hallways going off all night. Laundry broken, ice machine broken, bathroom toilet broken, pool freezing, hot tub so incredibly filthy it was green and had unidentified substances floating on top of the water. A fungal/bacterial infection just waiting to happen. This was the worst hotel I have ever stayed at and would not recommend it to anyone under any circumstances.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel!

I did not usually fill out reviews. Our stay at this hotel was awful. I waited for 30 minutes for someone to check me in. Then I found out that the amenities that they said that they had online they did not have. Not only that we checked and we were told that they did not have any hot water. The hotel was under construction, but it looked like it had been for a long time. I don’t think you should be able to falsely advertise the type of stay, you are going to receive. I should’ve taken pictures, but I was so ready to leave the next day that we literally woke up the first thing in the morning and checked out. Very disappointed!
Stayed 1 night in Apr 2025

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the room and the bed sheets weren’t even in the bed. The sheets and pillows were on a chair and the suitcase stand. Crumbs and dirt all over. The faucet in the tub was hanging off the wall and barely hanging on by a little caulk. Asked for a refund and the hotel would not issue a refund. This place is disgusting and not clean. The back of the hotel is boarded up, it looks condemned.. there is no way this hotel meets safety and sanitation standards.

2/10 Terrible

sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with partner
No hot water was a problem
Stayed 1 night in Apr 2025

4/10 Poor

Earlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They are going through a remodel which is no big deal but they gave us a room knowing it had a hole in the middle of the floor. It was big enough i tripped over. That room should have been out of service what if i would got hurt. Very disappointed
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the Interstate and several eateries.
Stayed 1 night in Mar 2025

4/10 Poor

Aaron

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I was unaware the property was being renovated when booked. It had a lot of construction going on which left areas looking dirty and unpleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nicely remodeled, staff was very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall.

Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Stayed 1 night in Mar 2025

6/10 Okay

Zakary

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pillows were terrible so it was difficult to sleep. There was a bare minimum of towels and no toiletries. The keys cards kept going out every time I left so I kept having to go back to the front office.
Stayed 3 nights in Mar 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Stayed 1 night in Feb 2025

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under reconstruction. Room is excellent, some small things still need doing, simple things like toilet paper holders. I am sure on back order or something. Front desk told us about some things not quite done yet. This can happen anywhere. So, we were fine with that. All in all, wonderful facility.
Stayed 1 night in Feb 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We came to use the pool and hot tube and was told that we would be able to use it that Saturday evening by the guy that was at the front desk then when we try to its been down a month..... Then at nine at night we had guys knocking on our door for a min till we told on them..
Stayed 2 nights in Feb 2025

4/10 Poor

Cristy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not even close to worth it.

The amenities offered were not available. Broken hot tub, no access to pool. No phone dial tone. Soft spot in room floor. Breakfast was all dumped in a tiny heat tray and still cold. The only thing good about this place was the staff. I could have got the same level of room for $40 elsewhere.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Stayed 3 nights in Feb 2025

2/10 Terrible

Barbara

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised pool and hot tub. Called ahead and was told both worked. Got here. Pool is freezing cold and hot tub does not work. Took a shower. Water doesn’t drain. Hotel room Floor has a weak spot that causes a tripping hazard. Hotel room phone does not work. Hallways are in disrepair. One of the worst hotel rooms I’ve ever booked . Staff is wonderful and it’s a shame how the hotel is run
Stayed 1 night in Feb 2025