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Tru by Hilton Richmond

Property class: 2.5

Photo gallery for Tru by Hilton Richmond

A modern bar area with a long counter, multiple seating options, and a mural depicting a cityscape.
A modern hotel building with a blue and grey facade, a prominent 'tru by Hilton' sign, and several parked cars in the foreground.
A pool table with a colorful mural in the background, seating areas, and a view through large windows.
A modern hotel reception area with a wooden reception desk, a circular light fixture above, and a view of the lobby.
A modern office space with a blue sofa, orange and blue chairs, and a wooden table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$194
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
1020 Amberly Way, Richmond, KY, 40475
  • Place, Richmond Centre Mall
    ‪6 min walk‬
  • Place, Eastern Kentucky University
    ‪2 min drive‬
  • Place, Richmond Peddler's Mall
    ‪2 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a wooden headboard, a blue accent wall, and a small wooden shelf.

Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a large bed, a desk, a chair, a TV, and a wall-mounted artwork.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a wooden headboard, a desk, and a chair.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Hearing Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Hearing Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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An outdoor patio area with tables and chairs, a wooden pergola, and a brick wall.

Home2 Suites By Hilton Richmond, Ky

Richmond
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.6 out of 10, Exceptional, 329 reviews
The price is NZ$201
includes taxes & fees
22 Nov - 23 Nov
Home2 Suites By Hilton Richmond, Ky

About the area

Richmond

At Tru by Hilton Richmond you'll be within just a 15-minute stroll of Richmond Centre Mall and Cinemark At Richmond Centre. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk and a lift. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. .With a stay at this Richmond hotel, you'll be 2 km (1.3 mi) from Richmond Peddler's Mall and 2.7 km (1.7 mi) from EKU Center for the Arts.

What's nearby

  • Richmond Centre Mall - 6 min walk - 0.5 km
  • Cinemark At Richmond Centre - 9 min walk - 0.8 km
  • Eastern Kentucky University - 2 min drive - 2.5 km
  • Richmond Peddler's Mall - 2 min drive - 2.5 km
  • Keeneland Racing Course - 39 min drive - 62.2 km

Getting around

  • Lexington, KY (LEX-Blue Grass) - 44 min drive

Restaurants

  • ‪Cook Out - ‬14 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk

About this property

Tru by Hilton Richmond

Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Richmond also features a fitness centre, coffee/tea in common area, and a lift. Free self parking is available.
  • 92 guestrooms or units
  • 5 levels
  • Built in 2018
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
Tru by Hilton Richmond offers 92 accommodations with complimentary bathrobes and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

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Richmond
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is NZ$197
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Tru by Hilton Richmond?

Tru by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Richmond?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Richmond on 30 Nov 2026 start from NZ$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Richmond?

Yep, Tru by Hilton Richmond has a free self car park.

Does Tru by Hilton Richmond serve breakfast?

Yeah, free on-the-go brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Tru by Hilton Richmond?

No, Tru by Hilton Richmond does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Richmond?

Check-in begins at 3 PM. Check-out time is 11 AM.

Tru by Hilton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 341 reviews
Rating 8 - Good. 75 out of 341 reviews
Rating 6 - Okay. 47 out of 341 reviews
Rating 4 - Poor. 18 out of 341 reviews
Rating 2 - Terrible. 8 out of 341 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girls and I enjoyed the stay here while visiting the area.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a good breakfast and so close to everything at EKU
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and cool.when we got there.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked newly refurbished, convenient location
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
2 staff at desk during check in. 1 kept telling the other what to do and other seemed frustrated by this. Somewhat uncomfortable for us as the customer. No coffee in room. Had to get dressed to go to lobby for that first cup of the morning. Breakfast just ok. Not kept very warm. Room was quiet.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and comfortable and the stay was so friendly
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed everything about the hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay with plenty of family oriented options around for food and entertainment.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
Rooms
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms was like someone smoked and called front desk but no one answered response toilet is terrible water force is very low you have to wait 10 minutes to flush again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is great, check in very quick.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nice clean lobby & rooms. Would stay here again when I am in the area.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good staff. Clean facility
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy, convenient!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
it was clean and staff was friendly. There was a great bowling alley/Arcade/restaurant across the street.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
nice hotel, staff was kind to my dog and understanding about him barking for few minutes after i left him in the room.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to the interstate.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was in good condition and very clean. Staff was friendly and quick to help.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Breakfast was not great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
tru is always good; although did get a noise complaint at 8pm from talking and quiet hrs dont start till 10; other than that great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Over priced there was a lot of construction and a strong sewage smell in the whole building.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Clean, nice size room, perfect size shower
Stayed 1 night in Sep 2025

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