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Dear Lisbon – Bordalo Palace Chiado

4.0 star property
Bed & breakfast with free breakfast, steps from Santa Justa Elevator

Photo gallery for Dear Lisbon – Bordalo Palace Chiado

Exterior
Property entrance
Interior entrance
City Room
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$321
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
LARGO RAFAEL BORDALO PINHEIRO , 31, Lisbon, 1200-108
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for City Room

City Room

City Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Premium)

Junior Suite (Premium)

Junior Suite (Premium)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Lisbon

Dear Lisbon – Bordalo Palace Chiado places you in the centre of Lisbon, steps from Santa Justa Elevator and within a short 5-minute stroll of Rossio Square. Highlights at this B&B include free buffet breakfast. .This smoke-free bed & breakfast offers free WiFi in public areas, concierge services and a library. Other amenities include a terrace, luggage storage and a front desk safe. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 4-property class Lisbon City Center B&B include Avenida da Liberdade and Castle of São Jorge.
View more B&B in Lisbon DistrictOpens in a new window

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Commerce Square - 7 min walk - 0.6 km
  • Restauradores Square - 7 min walk - 0.6 km
  • Avenida da Liberdade - 7 min walk - 0.6 km

Getting around

  • Chiado Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 32 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Benard - ‬3 min walk
  • ‪Quiosque do Carmo - ‬1 min walk
  • ‪Sacramento do Chiado - ‬2 min walk
  • ‪Café Bertrand - ‬2 min walk

About this property

Dear Lisbon – Bordalo Palace Chiado

Bed & breakfast with free breakfast, steps from Santa Justa Elevator
Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Dear Lisbon – Bordalo Palace Chiado.

This 4-star Lisbon bed & breakfast is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • No smoking on site
Dear Lisbon – Bordalo Palace Chiado offers 9 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Master Suite | City view
Dear Lisbon - Palace Chiado Suites
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.7 out of 5, Exceptional, 258 reviews
The price is NZ$353
includes taxes & fees
9 Jan - 10 Jan 2026
Dear Lisbon - Palace Chiado Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Dear Lisbon Bordalo Palace Chiado B&B Lisbon
Dear Lisbon Bordalo Palace Chiado B&B
Dear Lisbon Bordalo Palace Chiado Lisbon
Dear Lisbon Bordalo Palace Chiado B&B Lisbon
Lisbon Dear Lisbon – Bordalo Palace Chiado Bed & breakfast
Dear Lisbon Bordalo Palace Chiado B&B
Dear Lisbon Bordalo Palace Chiado Lisbon
Dear Lisbon Bordalo Palace Chiado
Bed & breakfast Dear Lisbon – Bordalo Palace Chiado Lisbon
Bed & breakfast Dear Lisbon – Bordalo Palace Chiado
Dear Lisbon – Bordalo Palace Chiado Lisbon
Dear Lisbon Bordalo Chiado B&b
Dear Lisbon – Bordalo Chiado
Dear Lisbon – Bordalo Palace Chiado Lisbon
Dear Lisbon – Bordalo Palace Chiado Bed & breakfast
Dear Lisbon – Bordalo Palace Chiado Bed & breakfast Lisbon

Frequently asked questions

What is the cancellation policy at Dear Lisbon – Bordalo Palace Chiado?

Dear Lisbon – Bordalo Palace Chiado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dear Lisbon – Bordalo Palace Chiado?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Dear Lisbon – Bordalo Palace Chiado on 18 Jan 2026 start from NZ$304.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dear Lisbon – Bordalo Palace Chiado?

The closest beach to Dear Lisbon – Bordalo Palace Chiado is Costa da Caparica Beach (11.8 km).

Does Dear Lisbon – Bordalo Palace Chiado serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dear Lisbon – Bordalo Palace Chiado?

No, Dear Lisbon – Bordalo Palace Chiado does not offer an airport shuttle service.

What time are check-in & check-out at Dear Lisbon – Bordalo Palace Chiado?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dear Lisbon – Bordalo Palace Chiado?

No, pets are not allowed.

Dear Lisbon – Bordalo Palace Chiado Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 210 out of 266 reviews
Rating 8 - Good. 41 out of 266 reviews
Rating 6 - Okay. 13 out of 266 reviews
Rating 4 - Poor. 1 out of 266 reviews
Rating 2 - Terrible. 1 out of 266 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, astoria

Travelled with partner
Liked: Cleanliness, amenities
Great central hotel - love staff and lovely rooms. Recommend
Stayed 4 nights in Sep 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, amenities
Our room smelled strongly like back gassing sewer! staff seemed surprised by this and tried to address but was odd that it took us to identify? Staff did eventually offer to move us but we were unable to meet the time limit on this as we were heading out the door for pre booked day tour and we’re given very short notice to re pack bags. They did leave an apology note and a mini bottle of port in our room worth about $3-5 dollars. Great location though and we enjoyed our time in spite of this.
Stayed 4 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Stay!

Great location! Close to the train stations as well as many amazing restaurants close by. We are in the centre of Old Town Lisbon and never needed to take a taxi. The walks were enjoyable.
Stayed 9 nights in Sep 2025

6/10 Okay

Terez

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Peter

Disliked: Cleanliness, staff & service

Get ready for rules, not the best stay.

Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
Stayed 2 nights in Sep 2025

10/10 Excellent

David, Mission Viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best properties we have stayed at - EVER! Dear Lisbon Bordalo Palace Chiado exceeded our expectations in every way. The room was spacious and super clean, well decorated and had everything you could possibly need (toothbrushes, water bottles, shower caps, a mending kit, even slippers). We were greeted with Pastel de Natas and raspberries in our room. The staff was so attentive to our every need! And, the breakfast was delicious. So many options, even freshly made espressos and cappuccinos! I would give Dear Lisbon Bordalo Palace Chiado 12 out of 10 stars if I could. Fabulous staff, wonderful accommodations, excellent location and amazing breakfast. Best of the BEST!
Stayed 2 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Timeless Elegance with a Personal Touch

The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
Good morning from the lovely breakfast room!
You can go to the Bordalo Palace or get a tattoo from El Diablo - I chose the Bordalo Palace with no regrets:)
Stayed 2 nights in Aug 2025

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Chiado

Great place to stay in the heart of Chiado. Vintage building, it's a converted apartment, with a nice breakfast and helpful staff. We parked in the area for a night and didn't have too hard of a time finding parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Sujin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like the room was for queen. This is 9 room boutique Hotel, I want to stay again. Breakfast was also excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

In
Stayed 3 nights in Aug 2025

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice historical hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay

The hotel was perfect in every detail. Personalized note upon arrival, delicious breakfast with cappuccinos, and the elusive King size bed were all just icing on the amazing architecture, design and customer service. I highly recommend Dear Lisbon.
Stayed 7 nights in Jul 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were always available to help out in any way. Super friendly and warm. Highly recommend staying at these properties!! Beautiful properties, wonderful breakfasts and very homey feeling!
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved Bordalo House. The building is very pretty and historic. The room was spacious and clean. The balcony looked over the restaurants and street which was nice. The staff were very helpful. The o ly downside was that we could hear the people above us in their apartment walking around. I would still stay here again. It was in a safe and convenient location.
Outside of hotel
Spacious room
View from balcony
Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

The stay was truly incredible. The room was huge - it felt like we had a whole apartment in the middle of Lisbon! We would absolutely stay here again when we return.
Stayed 3 nights in Jun 2025

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel in nice area. Worked well for us 1 night before flying back home. Easy to get to everything. Hotel staff very helpful to show us how to get around and where to go. Would stay again. Was also nice huge rooms previously an old palace
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an excellent location. It is so central and close to so many tourist attractions. The room is clean and charming, also well sound proof. Even though there is a square outside with lots bars and restaurants, I couldn’t hear the noise much. The staff were so friendly and helpful, providing lots of local know how. When I needed to leave early in the morning for a side tour and would miss the breakfast, a staff prepared a mini-breakfast for me for next morning.
Stayed 4 nights in May 2025

10/10 Excellent

Lorie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. I wanted to stay in a location that gave me the Portugal ambience and it did!!!
Stayed 2 nights in Apr 2025

8/10 Good

Rhonda Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay two days

Breakfast was good just need to refill sooner always waiting for restock
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are unbelievable and the staff could not be more helpful! The breakfast was wonderful! You will not be disappointed!
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of Lisbon with great restaurants. Close to the Old Town with easy access to the New Town. It us an older building that has been well renovated. Grat high ceilings and original shutters and doors. Staff were exceptional. Breakfast was superb with a broad choice of options.
Stayed 5 nights in May 2025

8/10 Good

Philip R.

Travelled with partner
Liked: Cleanliness
Great location. Near restaurants and elevators to lower Lisbon.
Stayed 3 nights in Apr 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and staff, poor room

This is what we loved about the hotel: The location is excellent. The staff is very friendly. The breakfast each morning was delicious. The shower and water pressure were good. The size of the room was ample and the decor was beautiful. This is what could use improvement: The room (red room) looked beautiful and was isolated from street noise, but had a few issues. The bed and pillows were just okay. I could have used a lighter weight blanket or a sheet. There is no courtyard or view at all, which makes the balcony pointless. The room is next to the breakfast area, so it would be a poor choice unless you are an early riser as dish noises start around 6:45. Worst of all, the air conditioner seemed to pump in a sewage smell. We checked the bathroom and it smelled fine. Outside smelled fine as well. The staff attempted to remediate the issue by covering the smell with a spray perfume, which sort of worked, but by the next morning, the room would smell again. The last night we avoided using the air conditioning, and that seemed to help. I would consider staying at another property from this company because of the staff, but I would not stay at this property or in the red/pink room again.
Stayed 4 nights in Apr 2025