Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, 6-minute walk to Avenida da Liberdade

Photo gallery for Mama Shelter Lisboa

Reception
Front of property
Room, 1 Queen Bed, Balcony (Small Mama)
Restaurant
Large Mama Double Balcony Avenue View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
The current price is NZ$183
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Rossio Square
    ‪18 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

Medium Mama Double Queen

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Pet friendly
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Pet friendly
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Small Mama Double

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Pet friendly
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Large Mama Double Balcony Avenue View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Medium Mama Double King

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Medium Mama Double King Avenue View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Large Mama Double

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Lisbon

Mama Shelter Lisboa puts you in the heart of Lisbon, within just a 10-minute stroll of popular attractions like Avenida da Liberdade and Marquis of Pombal Square. Highlights at this hotel include 2 restaurants and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class Lisbon City Center hotel, attractions include Rossio Square and Santa Justa Elevator.

What's nearby

  • Botanical Garden - 3 min walk - 0.3 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Eduardo VII Park - 7 min walk - 0.6 km
  • Rossio Square - 18 min walk - 1.6 km

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 26 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪The Vintage Restaurant - ‬3 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Pastelaria 1800 - ‬2 min walk

About this property

Mama Shelter Lisboa

Hotel with 2 restaurants, 6-minute walk to Avenida da Liberdade
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mama Shelter Lisboa also features concierge services, dry cleaning/laundry services, and a lift. A complete renovation of Mama Shelter Lisboa was completed in January 2022.

This 3-star Lisbon hotel is smoke free.

  • 126 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10236

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Mama Shelter Lisboa ?

Mama Shelter Lisboa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mama Shelter Lisboa ?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Lisboa on 8 Dec 2025 start from NZ$166.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mama Shelter Lisboa ?

The closest beach to Mama Shelter Lisboa is Costa da Caparica Beach (12 km).

Does Mama Shelter Lisboa serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mama Shelter Lisboa ?

No, Mama Shelter Lisboa does not offer an airport shuttle service.

Is there a bar or restaurant at Mama Shelter Lisboa ?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mama Shelter Lisboa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mama Shelter Lisboa ?

Cats and dogs are welcome at Mama Shelter Lisboa , with food and water bowls on offer.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 368 out of 544 reviews
Rating 8 - Good. 118 out of 544 reviews
Rating 6 - Okay. 42 out of 544 reviews
Rating 4 - Poor. 8 out of 544 reviews
Rating 2 - Terrible. 8 out of 544 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near transport. Beautiful roof top bar with stunning views. I was a solo traveler and felt very safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Sherrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable. The rooftop bar was amazing. The vibes are great. Rooms was a little small but it was fine. Room also smelled heavily like perfume, but as we aired it out after a day, it was fine. Would stay again!
Stayed 3 nights in Jul 2025

8/10 Good

Alexandra

Travelled with group
Liked: Amenities, property conditions & facilities
we had a great stay but air conditioning and a fan in the bathroom is needed!
Stayed 3 nights in Aug 2025

4/10 Poor

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were rude and unpleasant from first interaction. Unorganized and appeared to be under-trained. They forced us to move to a different room for the final night of our stay stating they were “overbooked”. We had to pack and move on extremely short notice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daphna, Brookline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice Location is great Rooms are clean and new but very small. Still worth it.
Stayed 3 nights in Jul 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nahum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds, and really cool decor. It’s in a nice, clean, non-touristy area so you really get to appreciate how the locals live, but it is walking distance to all of the tourist spots
Stayed 2 nights in Jul 2025

10/10 Excellent

Farooq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful at all times. Beds were very comfortable and the decor was very quaint!
Stayed 4 nights in Jun 2025

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly Staff, location is good, about 2-3 block from Metro. The rooftop bar is a whole vibe. Food and drinks were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge, Boynton Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming. I love the decor. The food in the hotel wasn't that good but there's plenty to eat in the vicinity. There's no gym but I walked so much I got plenty of exercise with all the steep hills in Lisbon. I would stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Herlander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that the hotel is really close to everything and has a modern twist with old style incorporated into it and would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Remika

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, very clean, staff are very friendly and accommodating, a very fun vibe and the rooftop is great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Miranda

Stayed 7 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 5 nights in Jul 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mama loves you. And I loved Mama.

Great hotel in a central location but away from the hustle and bustle of the downtown tourist area of Lisboa. Nearby metro stations, or a nice 20 minute stroll, take you into the heart of Lisboa’s old town area. Whilst Mama has a colourful and hip vibe (enjoy the rooftop and restaurant) the room had a peaceful, quietness after a busy days exploring the city and beyond. Useful things to note… there’s a supermarket nearby, the room comes with a safe and a fridge, 24/7 reception and it’s a 15 minute by taxi to the airport for those early hours return flights. Lisboa was an excellent place to visit and I would recommend Mama, especially to fellow solo travellers and couples.
Stayed 8 nights in Jun 2025

10/10 Excellent

Remi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always love to stay in Mama Shelter hotels. This one was no exception. Friendly staff (in most part), nice decor, great location. The roof top was amazing! Just wish they would not close the entire roof top because of a large group event......Otherwise very happy with our visit.
Stayed 4 nights in Jun 2025

8/10 Good

Rania

Stayed 5 nights in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Stayed 4 nights in Apr 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Drinks at roof top were expensive
Stayed 5 nights in Jun 2025