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JOIVY Moon Hill Hostel

2.0 star property
Hostel with a restaurant, a short walk to Sintra National Palace

Photo gallery for JOIVY Moon Hill Hostel

Superior Double Room, Private Bathroom
Bar (on property)
Reception
Living area
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Kitchen
  • Free WiFi
  • Restaurant

Explore the area

Map
R. Guilherme Gomes Fernandes 17, Sintra, 2710-721
  • Sintra National Palace
    ‪3 min walk‬
  • Quinta da Regaleira
    ‪10 min walk‬
  • Pena Palace
    ‪20 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Shared Bathroom

1 bedroom, soundproofing, free WiFi

Quadruple Room, Shared Bathroom

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom

Family Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room, Private Bathroom

1 bedroom, soundproofing, free WiFi

Quadruple Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double or Twin Room, Shared Bathroom

Standard Double or Twin Room, Shared Bathroom

Standard Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Hairdryer
Shared/communal kitchen
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Sintra

JOIVY Moon Hill Hostel puts you in the heart of Sintra, within just a 10-minute stroll of Sintra National Palace and Sintra Mountains. Highlights at this hostel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hostel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a games room and a terrace. .Attractions within a 30-minute drive of this Santa Maria e São Miguel hostel include Pena Palace and Campo Grande.
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What's nearby

  • Sintra National Palace - 3 min walk - 0.3 km
  • Quinta da Regaleira - 10 min walk - 0.9 km
  • Moorish Castle - 13 min walk - 1.2 km
  • Pena Palace - 20 min walk - 1.6 km
  • Autódromo Fernanda Pires da Silva - 8 min drive - 8.8 km

Getting around

  • Sintra Station - 4 min walk
  • Ribeira de Sintra Tram Stop - 10 min walk
  • Cascais (CAT) - 35 min drive

Restaurants

  • ‪Queijadas da Sapa - ‬2 min walk
  • ‪Bristol Restaurante & Cafeteria - ‬5 min walk
  • ‪Restaurante Apeadeiro - ‬2 min walk
  • ‪Café Saudade - ‬2 min walk
  • ‪Villa Craft Beer & Bread - ‬3 min walk

About this property

JOIVY Moon Hill Hostel

Hostel with a restaurant, a short walk to Sintra National Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/games room, and tour/ticket assistance are also featured at JOIVY Moon Hill Hostel.

This Sintra hostel is smoke free.

  • 14 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
JOIVY Moon Hill Hostel offers 14 air-conditioned accommodations, with a hairdryer. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 24 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caldo Entornado

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 24 per day (2624672 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 10251/AL

Property is also known as

Moon Hill Hostel Sintra
Moon Hill Sintra
Moon Hill Hostel
JOIVY Moon Hill Hostel Sintra
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation Sintra

Frequently asked questions

What is the cancellation policy at JOIVY Moon Hill Hostel?

JOIVY Moon Hill Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to JOIVY Moon Hill Hostel?

The closest beach to JOIVY Moon Hill Hostel is Guincho Beach (10.3 km).

Is there a free airport shuttle available at JOIVY Moon Hill Hostel?

No, JOIVY Moon Hill Hostel does not offer an airport shuttle service.

Is there a bar or restaurant at JOIVY Moon Hill Hostel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JOIVY Moon Hill Hostel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at JOIVY Moon Hill Hostel?

No, pets are not allowed.

JOIVY Moon Hill Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 98 reviews
Rating 8 - Good. 27 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiana

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service
Very nice hostel. Off season so not busy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sayaka

Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom
Stayed 2 nights in Dec 2024

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Hill is in an excellent location, near the bus and train stations. I even used it for a base to visit Lisbon. My large and warm solo room was quiet, and the kitchen very useful.
Stayed 2 nights in Nov 2024

10/10 Excellent

kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accomodations and lication
Stayed 1 night in Oct 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bargain in town

Staff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant place

I really liked this place. Comfortable, quiet, and affordable. The breakfast is good. The room is spacious.
Stayed 2 nights in Aug 2023

10/10 Excellent

Siler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
Stayed 1 night in Jul 2023

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Penelope, Truro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so much nicer than expected although we did not carry hand soap and had to buy some.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Lor

Hostel très moderne et propre. Bien situé par rapport à la gare et au palacio national de Sintra.
Stayed 1 night in Jan 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Too noisy

So this is a second review because I stayed two nights unfortunately. It’s very noisy. Every little sound echoes throughout the place.
Stayed 1 night in Nov 2022

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Go to a hotel

Not sure why this is so highly rated. It’s a hostel with hotel prices. I paid $70 which did include a private bath but no Wi-Fi in the room and no soap or shampoo. Breakfast was ok. Would not stay here again I’d rather go to a hotel with better amenities.
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location can’t be beat!

The only thing I regret is that we didn’t stay longer! We stayed 2 full days in Sintra, but it wasn’t enough. The hostel was clean, people friendly. Would definitely return.
Stayed 2 nights in Nov 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

Spacious room which was very clean with own private bathroom. Well located for all amenities. Bonus was breakfast was included.
Stayed 1 night in Sep 2022

8/10 Good

Gurupdesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very convenient hostel staff was nice. Very helpful. The place was very clean. Right in the middle of the city.
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at this hostel for two nights. The staff were very helpful and friendly. When we checked in he even carried our large bags up the stairs and would not accept a tip. The first day the wifi connection did not work for a few hours but the rest of our stay it worked fine. The restaurant downstairs is highly recommended. We were happy to be on the quiet side of Sintra. Highly recommended.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel?Hotel?

Good location. Young crowd. No complaints.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019