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My Story Hotel Augusta

Property class: 3

Photo gallery for My Story Hotel Augusta

A multi-story building with balconies, a tiled ground floor, and a visible entrance.
A restaurant with a marble counter, yellow chairs, and copper pendant lights.
A hotel with a classic European architectural style, featuring a prominent balcony and a large, decorative archway.
A hotel reception desk with a computer, a menu, and a bottle of champagne.
An outdoor seating area with tables and chairs, a neon sign, and a building entrance with a glass door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a nightstand, a small table, and a window with curtains.

Double Room

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with a bed, a window with curtains, a mirror, and a small table with a vase of flowers.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, City View

A historic street with a prominent archway, buildings with traditional architecture, and a clear sky with clouds.

Double Room, City View

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a bed, a nightstand, a small table, and a window with curtains.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

View all photos for Double City View

A hotel room with a bed, bedside table, and a mirror.

Double City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Shower, free toiletries, hair dryer, towels

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Lisbon

My Story Hotel Augusta places you in the centre of Lisbon, within a short 5-minute stroll of popular places like Rossio Square and Santa Justa Elevator. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 3-property class Lisbon City Center hotel include Commerce Square and Lisbon Cathedral.

What's nearby

  • Commerce Square - 3 min walk - 0.3 km
  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Rua Augusta Arch - 3 min walk - 0.3 km
  • Lisbon Cathedral - 5 min walk - 0.5 km

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 30 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪The Folks - ‬1 min walk
  • ‪Restaurante O Portas - ‬1 min walk
  • ‪Merendinha Bar - ‬1 min walk
  • ‪Co-Op Layday - ‬1 min walk

About this property

My Story Hotel Augusta

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. My Story Hotel Augusta also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Lisbon hotel is smoke free.

  • 46 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Augusta offers 46 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9985

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
My Story Charming Augusta
My Story Charming Augusta Lis
My Story Charming Hotel Augusta Lisbon
My Story Charming Hotel Augusta Lisbon
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Hotel My Story Charming Hotel Augusta
MY STORY HOTEL CHARMING AUGUSTA Lisbon
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Hotel MY STORY HOTEL CHARMING AUGUSTA
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My Story Hotel Augusta Hotel Lisbon

Frequently asked questions

What is the cancellation policy at My Story Hotel Augusta?

My Story Hotel Augusta offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to My Story Hotel Augusta?

Yep, My Story Hotel Augusta is a short 10-minute walk from Ribeira das Naus.

Does My Story Hotel Augusta serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at My Story Hotel Augusta?

No, My Story Hotel Augusta does not offer an airport shuttle service.

Is there a bar or restaurant at My Story Hotel Augusta?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at My Story Hotel Augusta?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at My Story Hotel Augusta?

No, pets are not allowed.

My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 628 reviews
Rating 8 - Good. 152 out of 628 reviews
Rating 6 - Okay. 27 out of 628 reviews
Rating 4 - Poor. 15 out of 628 reviews
Rating 2 - Terrible. 6 out of 628 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for the price!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the hotel always smelled fresh and nice! Highly recommend..
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Lisbon.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and one of the best Happy hour menu
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the staff was nice snd professional, and the location was on spot.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful facility. Wonderful staff. Very clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and friendly reception!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with our needs and comfort. We will definitly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Property very clean. Great food and shopping close.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long international flight but hotel arranged transfer was waiting at arrivals which made it easy. Able to check in early, room was small but expected and as per website, the bed was very comfortable. Breakfast was included and quite varied with good coffee. Very enjoyable stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff. The breakfast can be improved. The hotel is in the center. Very well located. I can recommend it.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location walkable to all tourist areas in Lisbon. comfortable connected rooms for families
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Close to everything and friendly staff. I will always come back to this same hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super nice place and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you want to be in the central tourist district. Everything is easily accessible from here and you are in the middle of the action. That said, the rooms are quiet and peaceful, roomy and pleasant. Staff was attentive and helpful, breakfast was very nice and not unreasonably priced. Will be back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff, convenient location, reasonable price
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with cute decor. The rooms are a bit small so don’t bring large luggage, otherwise there won’t be a lot of space for you to walk around but it was still a great room. The staff was incredibly friendly and the food was good, breakfast got the job done.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and professional, the location was wonderful, and the breakfast was restaurant was delicious and so convenient!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and kind. The location is great. Most of attractions are at a walking distance. The rooms are really comfortable and quiet. Many thanks to Juliana
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
All was good…great location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique and had everything we needed would stay again
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and smiling service!
Stayed 2 nights in Oct 2025