Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Luxury hotel with full-service spa and free breakfast

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

8.4 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Lisbon

A luxury stay in Lisbon awaits you at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World. Within a 30-minute stroll, you'll find Museum of Art, Architecture, and Technology and Jerónimos Monastery. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The fine-dining restaurant, Valle Flor, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Lisbon hotel, you'll be 3.7 km (2.3 mi) from Belém Tower and 4.7 km (2.9 mi) from Commerce Square.

What's nearby

  • Jerónimos Monastery - 3 min drive - 2.2 km
  • Belém Tower - 4 min drive - 3.3 km
  • Commerce Square - 5 min drive - 5.1 km
  • Rossio Square - 6 min drive - 5.1 km
  • Castle of São Jorge - 7 min drive - 5.9 km

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Lisbon (LIS-Humberto Delgado) - 30 min drive

Restaurants

  • ‪Parioca - ‬7 min walk
  • ‪Com Tradições - ‬8 min walk
  • ‪Restaurante bar Bonança - ‬10 min walk
  • ‪O Lutador - ‬8 min walk
  • ‪Restaurante Campinas - ‬9 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury hotel with full-service spa and free breakfast
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

  • 190 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 2001
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 110.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

What is the cancellation policy at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World on 28 Nov 2025 start from NZ$457.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Yep, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World has a self car park for EUR 25 per day.

Are there any beaches close to Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

The closest beach to Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is Costa da Caparica Beach (8.9 km).

Is there a spa on site at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Yep, Magic Spa is available for guests. You'll enjoy services like massages.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World.

Are there hot tubs in the rooms at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

No, but there are deep-soaking baths in the guestrooms.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World serve breakfast?

Sure does, free buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

No, only service animals are allowed.

Reviews

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 813 reviews
Rating 8 - Good. 150 out of 813 reviews
Rating 6 - Okay. 35 out of 813 reviews
Rating 4 - Poor. 15 out of 813 reviews
Rating 2 - Terrible. 15 out of 813 reviews

Reviews

2/10 Terrible

Catherine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible hard bed no mattress topper on it for one night it was like sleeping in the floor when raised with management told no one else had an issue - the next night the bed had a topper on. Sunbeds awful, no service by the pool would not recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with best customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff and the property was absolutely beautiful-will definitely stay again for longer!
Stayed 1 night in Jul 2025

10/10 Excellent

dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous!!! Great staff, quiet hotel, lovely meals. You won’t go wrong if you book your stay here
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful oasis

This place is an oasis of calm and nature on the city with two pools and amazing breakfasts, really comfortable rooms and a whole spa. The surrounding neighborhood is lovely and not touristy but it’s still really convenient. The service is top notch, Deborah who works at breakfast and the pool bar is an incredibly professional and lovely person and so is Luisa who is part of the breakfast crew. We will be back for sure!
Stayed 5 nights in Jul 2025

8/10 Good

Zhanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An “oasis”

Excellent service-the Bellman ( I do not recall his name) was the friendliest and most helpful that I recall. Jessica was our server for many meals at the restaurant and she was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashwin

Stayed 2 nights in Jun 2025

10/10 Excellent

José de Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing help !!
Stayed 3 nights in Jun 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The grounds are spectacular- we enjoyed perusing the rooms, the halls, walkways, etc. and were impressed by the attentiveness of the staff and friendly atmosphere. Would highly recommend!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a palace suited for a prince/princess. Has olden style victorian decor and furnishings. Great staff. They constantly spray scents around the propety so it will smell exquisite. Everything is great except the rooms have no sound isolation so you will hear what other people are doing next door especiallh when they do xxx but thats ok as long as they are not noisy all the time.
Stayed 4 nights in Jun 2025

8/10 Good

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jun 2025

8/10 Good

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful.
Stayed 1 night in Jun 2025

6/10 Okay

Adrian, Vero Beach

Travelled with partner
Liked: Amenities
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage. Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet. The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks. The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
“Garden” view from suite
Water damage on ceilings
Stayed 4 nights in May 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is property is amazing! Take a step back in time and enjoy your stay! The breakfast is delicious, the pool is and spa are relaxing, and the rooms are spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Elvira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tuluh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with exceptional service
Stayed 4 nights in May 2025

10/10 Excellent

JULIANA, Mcallen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace full of history. Perfect for a special getaway.
Stayed 5 nights in May 2025

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with lots of history. We love the fact that we were staying in an old palace. The staff were all very attentive.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stanley H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the finest hotels I have ever stayed in!
Stayed 7 nights in Apr 2025