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Pousada Queluz

Property class: 4

Photo gallery for Pousada Queluz

A historic building with a red-tiled roof, blue and white facade, and a central entrance with a green door.
A buffet table with various food items and a vase of yellow flowers.
A historic building with a prominent bell tower and a series of windows.
A hotel room with a bed, two chairs, a small table, and a desk with a lamp.
A room with two wooden chairs, a small table with a pitcher and glass, and a lamp.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
Largo Palacio Nacional, Queluz, Sintra, 2745191
  • Place, Queluz National Palace
    ‪2 min walk‬
  • Place, Estádio do Real Sport Clube
    ‪2 min drive‬
  • Place, Avenida da Liberdade
    ‪12 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and curtains.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A hotel room with a bed, two chairs, a small table, and a desk with a lamp.

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with two beds, a desk, two chairs, a lamp, and a framed picture on the wall.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Sintra

Pousada Queluz puts you in the centre of Sintra, 14.4 km (9 mi) from Avenida da Liberdade and 15.9 km (9.9 mi) from Rossio Square. Highlights at this hotel include in-room free WiFi and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Queluz hotel, attractions include Belém Tower and Marquis of Pombal Square.

What's nearby

  • Queluz National Palace - 2 min walk - 0.2 km
  • Estádio do Real Sport Clube - 2 min drive - 1.1 km
  • Marquis of Pombal Square - 12 min drive - 12.8 km
  • Avenida da Liberdade - 12 min drive - 13.2 km
  • Rossio Square - 15 min drive - 15.0 km

Getting around

  • Amadora Este Station - 6 min drive
  • Queluz - Belas Station - 12 min walk
  • Cascais (CAT) - 21 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Alkimia - ‬3 min walk
  • ‪Brasa Na Vila - ‬3 min drive
  • ‪Esplanada Jamor - ‬12 min walk
  • ‪A Gália - ‬3 min walk

About this property

Pousada Queluz

As a guest of Pousada Queluz, you'll find multilingual staff, concierge services, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Pousada Queluz also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Sintra hotel is smoke free.

  • 26 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Pousada Queluz offers 26 accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number 1506

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Frequently asked questions

What is the cancellation policy at Pousada Queluz?

Pousada Queluz offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pousada Queluz?

Yep, Pousada Queluz has a free self car park. Onsite parking is limited.

Are there any beaches close to Pousada Queluz?

The closest beach to Pousada Queluz is Carcavelos Beach (10.5 km).

What makes Pousada Queluz a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Pousada Queluz.

Is there a free airport shuttle available at Pousada Queluz?

No, Pousada Queluz does not offer an airport shuttle service.

What time are check-in & check-out at Pousada Queluz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pousada Queluz?

No, only service animals are allowed.

Pousada Queluz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 304 reviews
Rating 8 - Good. 81 out of 304 reviews
Rating 6 - Okay. 27 out of 304 reviews
Rating 4 - Poor. 9 out of 304 reviews
Rating 2 - Terrible. 3 out of 304 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great staff, classy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a historic building, renovated respectfully. Very helpful staff and a hearty breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property located across the Palace of Queluz which is worth visiting. Very friendly and helpful staff. Excellent facility, very clean, wonderful breakfast. Parking on the property very easy. Enjoyed it very much.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds & pillows. AC in the room was good to have although it would have been better if it could have cooled down more. Breakfast included with the room tariff was just superb.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Beautiful place excellent value
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great location..clean..nice staff
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Amenities
How they kept the hotel in its traditional shape and setting as if you were living in a grand palace really enjoyed it.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic historical palace! Rooms are spotless and the breakfast is amazing.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Walking distance to restaurants
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed conditioner and the wrap around water feature needs to be cleaned or planted. Room was comfortable and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in smooth and very friendly, Wi-Fi easy to get on and fast, beautiful property with view of the palace. Quality interiors. High point was the helpfulness and friendliness of the staff, they were great.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Free parking and good breakfast.
Verified review

10/10 Excellent

Liked: Amenities
The staff, particularly the man at the check in desk, were wonderful. Delicious breakfast, comfortable room
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel is well kept clean. Staff was excellent. Room was very comfortable and well appointed. Great recommendation for dinner at local restaurant.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Loved having parking and staff was very nice.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are wonderful. The best place around is the hotel itself
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surrounding area. Friendly staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room decor, stuff was very friendly and helpful.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a truly glorious hotel. Its astoundingly quiet. The most spacious room I've ever had in Europe. The staff speaks English and is forgiving of my bad Portuguese.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel with a very friendly staff and delicious breakfast buffet! Rooms very nice and comfortable. Would highly recommend!
Stayed 2 nights in Jul 2023