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Cais Urban Lodge

4.0 star property

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Studio
Property video
Duplex Apartment
Pillow-top beds, free minibar items, in-room safe, free WiFi
Pillow-top beds, free minibar items, in-room safe, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is NZ$280
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Mercado da Ribeira
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Duplex Apartment

Duplex Apartment

Duplex Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Futons and 2 Large Single Beds

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

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About the area

Lisbon

Cais Urban Lodge puts you in the heart of Lisbon, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Commerce Square and Santa Justa Elevator. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers concierge services, express check-in and express check-out. Additionally, you'll find multilingual staff and a lift. Each morning full breakfast is served between 8:00 AM and noon. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Lisbon City Center hotel include Rossio Square and Avenida da Liberdade.

What's nearby

  • Commerce Square - 5 min walk - 0.5 km
  • Mercado da Ribeira - 5 min walk - 0.5 km
  • Rua Augusta Arch - 7 min walk - 0.6 km
  • Rossio Square - 8 min walk - 0.7 km
  • Santa Justa Elevator - 8 min walk - 0.7 km

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Lisbon (LIS-Humberto Delgado) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • ‪British Bar - ‬2 min walk
  • ‪Bacchanal - ‬3 min walk
  • ‪Mano a Mano - ‬1 min walk

About this property

Cais Urban Lodge

As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • ATM
  • Lift
  • No smoking on site
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Secured self-parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Frequently asked questions

Is parking available at Cais Urban Lodge?

Yep, Cais Urban Lodge has a secured self car park for EUR 20 per day. A self car park is also available, for a fee.

How much does it cost to stay at Cais Urban Lodge?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Cais Urban Lodge on 6 Apr 2026 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Cais Urban Lodge?

The closest beach to Cais Urban Lodge is Costa da Caparica Beach (11.3 km).

Does Cais Urban Lodge serve breakfast?

You bet, full brekkie is offered daily from 8:00 AM to noon.

Is there a free airport shuttle available at Cais Urban Lodge?

No, Cais Urban Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Cais Urban Lodge?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cais Urban Lodge?

No, pets are not allowed.

Cais Urban Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 320 reviews
Rating 8 - Good. 59 out of 320 reviews
Rating 6 - Okay. 12 out of 320 reviews
Rating 4 - Poor. 10 out of 320 reviews
Rating 2 - Terrible. 3 out of 320 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was no breakfast in the hotel but plenty of places locally. The hotel was convenient for travel and entertainment
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiao Yan

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was my second time staying at Cais Urban Lodge. The location is great, the service is excellent, and the room with a kitchen feels very welcoming.
Stayed 4 nights in Dec 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. The breakfast costs a hefty fee, so we ate locally. It was quiet and easy to get in and out. The place was in a great location for exploration. Check-in was a breeze, and they were always available via whatsapp text.
Stayed 4 nights in Oct 2025

10/10 Excellent

***

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Check in was so easy and accommodating. The location was great. The building was quiet. We had everything we needed. The unit had great style and we loved it all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Saint Jerome

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place and communication. Fantastic location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Waldemar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful and spotless. Looks like the whole building was remodeled recently. High ceilings, very solid furniture, soundproof windows. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was great, convenient location, breakfast was wonderful and very accommodating of me being gluten free.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely! Spacious, clean, beautifully decorated, and well-stocked. We were treated so warmly by Fabio, who checked us in. The location is very convenient - only steps away from Pink Street! Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Excellent location in Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sena

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisa

Stayed 2 nights in Oct 2025

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are 70 and got the room with steep stairs up to tv and seating area. Not good for older people. We also arrive early from ship and they let us store luggage at sister property till room ready. They got the room ready early for us. No reception area in lodge. The young lady l think Belinda was her name was very informative and helpful. I would stay again but different room on level 2 street level. No breakfast but places close by for 8.90 euro for a full English breakfast. We so enjoy the friendly people of Lisbon
Stayed 1 night in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, very spacious room, interior design was great - loved the headboard design! The only downside was the beautiful floorboards were really noisy, so creeping to the loo in the middle of the night woke my partner up. No cleaning done during our 5 day stay - so towels didn’t get changed which was disappointing. Other than that it was great, we shall return
Stayed 4 nights in Oct 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and clean. The property is quiet for the area it's in. The staff is extremely pleasant and helpful. Only thing to note is this isn't a hotel per se. The staff is on site to check you in between 1500-1800. So if you're not checking in between these hours you should consider if it's the property for you. When you check in, go to the R. Ferragial entrance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.
Stayed 3 nights in Oct 2025

8/10 Good

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very nice and even allowed us early check in! They were lovely to deal with, 10/10 no issues! Beautiful place as well
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful stay and the although the streets were busy with a lot of noise the windows closed kept the room quiet a peaceful. Loved the whole urban look
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good by all means.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was staffers, check in and out was dead easy and the instructions clear
Stayed 2 nights in Sep 2025