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City Centre Albert Dock & Arena Apts

Property class: 4

Photo gallery for City Centre Albert Dock & Arena Apts

A hotel room with a bed, a tray with croissants and orange juice, and a view of the city through large windows.
A modern living room with a grey sofa, a small table with a vase, and a dining area with chairs and a table. Large windows offer a view of the cityscape.
A modern living room with a sofa, a dining table with chairs, and a large window with a city view.
A modern room with a large window, a round table with a vase of flowers, two glasses, and a bottle.
A modern room with a large window, a round table with a vase of flowers and two glasses of red wine, and a black chair.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Breakfast available
The current price is NZ$221
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
14 Monarchs Quay, Liverpool, England, L3 4FT
  • Place, ACC Liverpool
    ‪1 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Deluxe Apartment

A modern living room with a large sofa, a dining table with chairs, and a small round table with a vase.

Deluxe Apartment

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Apartment

A modern living room with a grey sofa, a small table with a vase, and a dining area with chairs and a table. Large windows offer a view of the cityscape.

Executive Apartment

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Elite Apartment

A modern living room with a sofa, a dining table with chairs, and a large sliding glass door leading to an outdoor balcony.

Elite Apartment

  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Liverpool

City Centre Albert Dock & Arena Apts puts you in the heart of Liverpool, within just a 10-minute stroll of popular attractions like M&S Bank Arena and Royal Albert Dock. .You can enjoy a flat-screen TV with cable channels, and each apartment features a washing machine, free WiFi and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. An iron/ironing board and a wardrobe or cupboard are also available. .This smoke-free apartment building offers free WiFi in public areas, dry cleaning/laundry services and a lift. Plus you'll find laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
View more Apartments in LiverpoolOpens in a new window

What's nearby

  • ACC Liverpool - 1 min walk - 0.2 km
  • M&S Bank Arena - 3 min walk - 0.3 km
  • Royal Albert Dock - 3 min walk - 0.3 km
  • The Beatles Story Museum - 5 min walk - 0.4 km
  • Liverpool ONE - 8 min walk - 0.7 km

Getting around

  • Liverpool James Street Station - 15 min walk
  • Liverpool (LPL-John Lennon) - 29 min drive

Restaurants

  • ‪Thoughtfully Cafe - ‬11 min walk
  • ‪Pocket Cafe Bar - ‬11 min walk
  • ‪Pump House - ‬9 min walk
  • ‪Baltic Fleet - ‬8 min walk
  • ‪Yonder - ‬8 min walk

About this property

City Centre Albert Dock & Arena Apts

City Centre Albert Dock & Arena Apts offers its guests laundry facilities, dry cleaning/laundry services, and a lift. Public spaces have free WiFi.

This 4-star Liverpool apartment is smoke free.

  • 8 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Lift
  • No smoking on site
City Centre Albert Dock & Arena Apts offers 8 accommodations with an iron/ironing board and free toiletries. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels.

Similar properties

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  • Kitchen
  • Free Wi-Fi
  • Microwave
4.0 out of 5, Very good, 106 reviews
The price is NZ$103
includes taxes & fees
8 Nov - 9 Nov
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 20 per day); reservations required

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 18.95 for children

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (51 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 18.95 for children
  • Off site parking fee: GBP 20 per day (0.5 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

City Albert Dock & Arena Apts
City Centre Albert Dock & Arena Apts Apartment
City Centre Albert Dock & Arena Apts Liverpool
City Centre Albert Dock & Arena Apts Apartment Liverpool

Frequently asked questions

What is the cancellation policy at City Centre Albert Dock & Arena Apts?

City Centre Albert Dock & Arena Apts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Centre Albert Dock & Arena Apts?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at City Centre Albert Dock & Arena Apts on 2 Nov 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to City Centre Albert Dock & Arena Apts?

The closest beach to City Centre Albert Dock & Arena Apts is Crosby Beach (9.4 km).

Does City Centre Albert Dock & Arena Apts serve breakfast?

Yeah, buffet brekkie is available weekdays from 7:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at City Centre Albert Dock & Arena Apts?

No, City Centre Albert Dock & Arena Apts does not offer an airport shuttle service.

What time are check-in & check-out at City Centre Albert Dock & Arena Apts?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at City Centre Albert Dock & Arena Apts?

No, pets are not allowed.

City Centre Albert Dock & Arena Apts Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 40 reviews
Rating 8 - Good. 13 out of 40 reviews
Rating 6 - Okay. 9 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 6 out of 40 reviews

7.4/10

Cleanliness

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and very spacious great location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Nice apartment clean, good location
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
A few quirks, like having to open the freezer door to open the dishwasher, the bathroom light also turning on (and off) the ensuite light, and a shower that's scaldingly hot then ice cold, but then fine if you turn it off then on again. Toaster tripped the kitchen electrics, which also stopped water from running.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Left my sunglasses in the property. Reported it quickly. Didn't get them back and it took a while to get this confirmed. They were expensive so it's taken the shine off the stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was good and goog service
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location on the dock with only 6 or 7 minute walk to Liverpool One. Simple check In and check out process and the apartment is lovely. Really comfortable beds and a fan in hand in this warm weather was very welcome. Cleanliness only got 4 out of 5 as the beds and sofas had crumbs and but under them so they hadn’t been hoovered under.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities, communication
Good location close to the Arena and Docks, clear instructions and communications to paybthe deposit and access the apartment. Wasnt the cleanest, more attention to detail rather than excessively dirty.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No code was provided for access. The photos show the Pullman not the address location. Requesting a refund.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Superb location for ACC/ Arena

Great location for a conference at the ACC. Apartment was spacious, clean and well presented. Tea/coffee & milk provided. Uncomfortable pillows and no dishcloth/ sponge, dishwasher tablets or teatowel which made cleaning up after cooking difficult. Having to phone up to pay a security deposit was rather inconvenient and somewhat unusual- surely a secure link would be more appropriate- business travellers don't have time to visit the office to pay in cash so instead I had to pay over the telephone.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Clean and comfortable

Could do with clearer instructions on exactly where the door is and where the lockers are, The apartment was clean and tidy, needed a bowl or a plug in the kitchen sink so you could wash up, also a brush and brush pan so you could sweep the every day crumbs etc up. The shower was very hot, impossible to make it a comfortable temperature. I would definitely recommend them
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Communication
Not getting the entry code until after I arrived and called them added a lot of unneeded stress. But apartment very good and could not have been closer to arena (less than 1 min). Mattress was surprisingly basic and pillows thing and cheap.
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, communication
Terrible dishwasher didn’t work internet didn’t work took about ten attempts to get through as nobody answers the phone
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Absolute nightmare! Arrived in Liverpool off the train at 1930 walked down to Albert dock and the apartments weren’t there they where much further down more in Baltic triangle than Liverpool 1. The name was completely different only for it saying 14 we new we where in the right place! However door locked and no bell. Went onto my check in page on hotels.com where it said once deposit paid a code would be sent for the key safe. So phoned the number provided which just rang and rang eventually going to voice mail. Messaged them never replied and still haven’t 2 days later! So went on live chat with hotels.com after 3hrs of been on live chat and and phone as they could not get hold of the property either, they decided to relocate us. It’s now almost midnight it’s Friday night the city is packed, we are cold, tired and hungry. Got to the new hotel 20 mins walk away on a busy street. To be told no booking had been made for us. Phoned hotels.com back in America by the way! Who told us the apartments had just emailed them and we were to go to an address to pay deposit then they would give us the code. The address was opposite side of city centre and much further away from the apartments. Bearing in mind we had luggage too! So we gave up and got an Uber home arrived back home at 03:30! Disgusting behaviour leaving woman vulnerable in city at midnight miles away from home! Will be claiming my money back!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Communication

Decent few days stay.

Came for my birthday. Spacious apartment, mostly clean except a lot of the cutlery & plates but I cleaned them myself. Unfortunately the refrigerator wasn’t working and I did let them know but nothing was done. Check in and check out was confusing and not reception to ask questions to so had to phone them up multiple times. I don’t believe I’ve had my security deposit back either and it’s been over a week now. Average place.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Room comfort, communication
Disliked: Cleanliness

Cheap and convenient but needs a good scrub

Very convenient for AAC and only a 10 minute stroll to City Centre. Also very good value. Building although new is quite shabby. Doors don’t fit in frames. Noisy banging doors without closure devices banging half the night. Lack of a shaving mirror. Superficially clean. Long dark hairs all over floor. Bathroom only partially cleaned. Very much jn need of a deep clean and some dusting.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The access to the apartment on check in was very confusing and we had to provide a security deposit outside of Expedia, at a location off-site. Felt very suspicious. Stovetop electrical did not work with main power switch. All the switches need to be labeled- the fridge was accidentally turned off by someone in my party trying to find light switches.
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Dreadful experience

Apartment was dirty on arrivall. WiFi worked intermittently. Two wardrobes but not a single coat hanger in either of them. Bimbarded with messages trying to squeeze more money out of me but radio silence when complaining about the above. Do not give these people your money, you will regret it.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Check-in, communication
The building is not the one that they insinuate it is, that is the hotel it is next to which I found misleading. There are stains all over the walls, bed is really uncomfortable and found someone else’s hair on my pillowcase with random stains. The toilet does not flush properly. I will say it is in great location tho
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Check-in, communication
The building is not the one that they insinuate it is, that is the hotel it is next to which I found misleading. There are stains all over the walls, bed is really uncomfortable and found someone else’s hair on my pillowcase with random stains. The toilet does not flush properly. Check in process required a deposit which I think is reasonable but 100 pounds minimum is insane and only with a days notice. I will say it is in great location.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Komplisert med depo
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication

vanskelig å finne

vanskelig å finne leilighet, ingen merking, brukte 90 min fra vi var på albert dock til vi var i leilighet, dysj virket ikke, det positive var a leilighet var ren , sentralt
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Communication
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Room comfort
Stayed 4 nights in Jul 2025