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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

A large indoor swimming pool with a hot tub, tiled walls, and safety signs.
A buffet with various food items, a coffee machine, and decorative plants.
A spacious interior with a high ceiling, a central circular light fixture, seating area with plants, and a reception desk.
A modern building with a red facade, a courtyard with trees, and a reflection in the water.
A hotel room with a sofa, armchair, and a small table with a plant. A bed is visible in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$205
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

A hotel room with two beds, a TV, a desk, and a patterned carpet.

Standard Room, 2 Double Beds (Waterfront View)

8.4 out of 10
Very good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

A hotel room with a large bed, two bedside lamps, a small table, and a window with a view of a building.

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(33 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a window with curtains.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, two bedside tables, two wall-mounted lamps, a grey throw blanket, and a patterned wall.

Standard Room

8.8 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed, Club lounge access, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Waterfront view)

A hotel room with a large bed, a view of a historic building, and a window with curtains.

Suite, 1 Bedroom (Waterfront view)

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Liverpool

Crowne Plaza Liverpool City Centre by IHG puts you in the heart of Liverpool, within just a 10-minute stroll of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a gym. .The brasserie, Plaza Brasserie, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 5382 square feet (500 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class The Docks hotel include Cavern Club and The Beatles Story Museum.

What's nearby

  • Liverpool ONE - 6 min walk - 0.6 km
  • Cavern Club - 7 min walk - 0.7 km
  • Royal Albert Dock - 11 min walk - 0.9 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 34 min drive

Restaurants

  • ‪The Coffee - ‬5 min walk
  • ‪VU Bar - ‬2 min walk
  • ‪Panoramic 34 Restaurant - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rise - ‬7 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Crowne Plaza Liverpool City Centre by IHG offers its guests a kids' pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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Hampton by Hilton Liverpool City Center
Baltic Triangle
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,011 reviews
The price is NZ$140
includes taxes & fees
6 Sept - 7 Sept
Hampton by Hilton Liverpool City Center

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on 23 Aug 2026 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Liverpool City Centre by IHG?

Yep, Crowne Plaza Liverpool City Centre by IHG has an uncovered self car park with in/out privileges for GBP 20.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Crowne Plaza Liverpool City Centre by IHG?

The closest beach to Crowne Plaza Liverpool City Centre by IHG is Crosby Beach (8.1 km).

Does Crowne Plaza Liverpool City Centre by IHG have a pool?

Crowne Plaza Liverpool City Centre by IHG has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG features a health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Liverpool City Centre by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Liverpool City Centre by IHG.

Does Crowne Plaza Liverpool City Centre by IHG serve breakfast?

Yeah, travelers highly rate the buffet breakfast here! Served weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Crowne Plaza Liverpool City Centre by IHG?

No, Crowne Plaza Liverpool City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Liverpool City Centre by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Liverpool City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Liverpool City Centre by IHG?

No, only service animals are allowed.

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 49 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendliest staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we have stayed at in liverpool
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This is a spacious city centre hotel with the benefit of on-site parking directly on the riverside.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

B.L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet! Wonderful staff!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The room was clean and the amenities in the room were great. The staff was friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Yes an excellent location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

B.L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was fantastic! Very clean room and very relaxing sleep
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities
Staff service was amazing and food was delicious!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast foods were varied and freshly prepared. The waiting staff were pleasant, helpful and friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of breakfast items is excellent. We had no problem parking and that was one of the deciding factors for booking the hotel this time as it was last August. Hotel is well positioned for lots of attractions.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew De

Liked: Cleanliness, staff & service, amenities
Lovely hotel and fantastic views, my room was too warm because the weather on the day I stayed was amazing! Unfortunately the thermostat in my room didn’t work, I reported it in the morning during check-out and the receptionist was lovely, didn’t charge me for parking and was very apologetic. I would stay again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
I loved everything about the hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights and had a great time. It was a family trip so having the pool was great considering the wet and windy weather on one of the days. Very close walk to the city centre as well as all the famous football grounds. Staff were absolutely superb. Would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Room was great for a family of 4, clean! Breakfast was also good!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Friendly attentive staff, clean room
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities
Staff very friendly and made you feel very welcome
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean comfortable hotel
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel facilitys good location good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, everything we needed & staff were all lovely
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
The hotel and room was spotless. The breakfast was excellent. Fantastic location. Very pleased with our stay .
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are a credit to your hotel, extremely helpful, welcoming and nothing was any bother. Some parts of hotel look a bit tired and in need of an update, bathroom in our room for example but in saying that it was perfectly useable. Bed was very comfortable and breakfast also very good. We enjoyed the leisure facilities and we would stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 3 nights in Aug 2025