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Heeton Concept Hotel City Centre Liverpool

Property class: 3

Photo gallery for Heeton Concept Hotel City Centre Liverpool

A hotel room with a large bed, a wooden wardrobe, a wall-mounted lamp, and a painting of a train.
The exterior of the Heeton Concept Hotel, featuring a modern facade with large windows and a stone base.
A hotel reception desk with two staff members, a modern interior with pendant lighting, and a colorful mural on the wall.
A hotel room with a wooden desk, a chair, a large mirror, a flat-screen TV, and a window with curtains.
A waiting area with chairs and a reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is NZ$98
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Room (King)

A hotel room with a bed, a nightstand, a wall-mounted lamp, a window with curtains, and a large abstract painting.

Room (King)

7.8 out of 10
Good
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with a large bed, a nightstand, a desk, a window with curtains, and a wall mural.

Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, and a large painting on the wall.

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Room

A bunk room with a desk, chair, and a door leading to another room.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Executive Room

A bunk bed room with a desk and a door.

Executive Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

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About the area

Liverpool

Heeton Concept Hotel City Centre Liverpool places you in the centre of Liverpool, within a short 5-minute stroll of Liverpool ONE and Chavasse Park. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Plus you'll find express check-out, tour/ticket assistance and multilingual staff. English breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. .Places within a short walk of this 3-property class Liverpool hotel include Liverpool Town Hall and Museum of Liverpool.

What's nearby

  • Liverpool ONE - 3 min walk - 0.3 km
  • Port of Liverpool Building - 3 min walk - 0.3 km
  • Cavern Club - 4 min walk - 0.4 km
  • Royal Albert Dock - 6 min walk - 0.6 km
  • ACC Liverpool - 12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 32 min drive

Restaurants

  • ‪The Coffee - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Planet Liverpool - ‬3 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19.20 per day); discounts available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 16 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet (66 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16 for adults and from GBP 16 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel City Centre Liverpool?

Heeton Concept Hotel City Centre Liverpool offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeton Concept Hotel City Centre Liverpool?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel City Centre Liverpool on 15 Nov 2026 start from NZ$98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heeton Concept Hotel City Centre Liverpool?

The closest beach to Heeton Concept Hotel City Centre Liverpool is Crosby Beach (8.4 km).

Does Heeton Concept Hotel City Centre Liverpool serve breakfast?

You bet, English brekkie is offered on weekdays between 7:30 AM and 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Heeton Concept Hotel City Centre Liverpool?

No, Heeton Concept Hotel City Centre Liverpool does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel City Centre Liverpool?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heeton Concept Hotel City Centre Liverpool?

No, pets are not allowed.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable Hotel in great location😊
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well priced for this level of hotel in the city centre right next to the train station 👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, great location, spacious, comfortable and clean rooms. 10/10
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thats definitely 5 stars hotel 🏨 Strongly recommend to any one
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, fabulous location. Especially if your going to the M&S arena
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, great location, spotlessly clean, comfy and spacious rooms, friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to attractions, shops and eating places. Comfortable and clean room. Helpful staff. Was'nt aware though that breakfast was served off-site which should have been highlighted at the time of booking.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Okay hotel, good for 1 or 2 nights. Close to city centre and easy to get around.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Location and room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
great hotel in great location for city centre
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfiest of beds we have slept on .Very clean.will definitely book again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, quiet room. Didn’t spend too much time in the hotel but that’s all we needed. Good, central location too. Mightn’t have the best bar/restaurant, but we didn’t try or need it
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Only minutes walk to Shops, restaurants, bars and the Albert Docks. We only stayed the night but we will definitely be back.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff Clean room Central location Really good for price
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very friendly, great location and quiet room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, amenities, comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, in an excellent location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location ideally situated in the heart of liverpool with easy reach to the docks (5 mins) and 10 mins to the cavern quarter. Sadly the restaurant isnt open but theres a pub over the road and lots of alternatives nearby. Very good hotel, modern and clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is fine. Staffs are great. Room is clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was ok, quiet, the bathroom nice and good standard, temperature fine, staff friendly and ok
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
A warm clean room at a very reasonable price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So hotel is halfway between Matthew Street and Albert docks which is an amazing situation for this property. The tiny reception to desk was Mann with two people and quick to check us in Kawasaki card and make necessary adjustments and pay Liverpool Tax overnight two people £2.40. Went to room clean tidy Two double bed beds shower room shower not particularly clean as it should be but toilet paper and shampoo, conditioner, washing hand stuff and shower gel and body lotion or present correct iron ironing board, hairdryer, kettle tub mugs tea and coffee, milk sugar fine too tired to notice whether there was a TV but good USB points around the Room sheets clean pillowcases clean duvet very hot could do with air conditioning curtains good kept us in the dark, whilst we slept all in all very good hotel, especially for the Price
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hallways smelled like urine, people yelling at each other in the hallways, elevators broken, it’s chaos in that hotel! Location is great, though, although I’m sure you can find a good location that doesn’t smell like urine.
Stayed 2 nights in May 2026