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Hillcrest Liverpool Central

2.0 star property
Hotel with a 24-hour front desk, steps from Liverpool ONE

Photo gallery for Hillcrest Liverpool Central

Reception
Deluxe Double Room, City View
Economy Double Room
Economy Double Room
Reception

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$74
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

Highlights

Heating
TV
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the area

Liverpool

Hillcrest Liverpool Central puts you in the heart of Liverpool, steps from Liverpool ONE and within a 10-minute stroll of Royal Albert Dock. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas and a 24-hour front desk. .Attractions within a 15-minute walk of this Ropewalks hotel include The Beatles Story Museum and M&S Bank Arena.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Cavern Club - 6 min walk - 0.6 km
  • Royal Albert Dock - 7 min walk - 0.6 km
  • The Beatles Story Museum - 9 min walk - 0.8 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Liverpool Central Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 31 min drive

Restaurants

  • ‪Clockworks - ‬1 min walk
  • ‪Salt House Tapas Liverpool - ‬2 min walk
  • ‪Kazimier Garden - ‬2 min walk
  • ‪Albert's Schenke - ‬3 min walk
  • ‪Turtle Bay Liverpool Hanover St - ‬2 min walk

About this property

Hillcrest Liverpool Central

Hotel with a 24-hour front desk, steps from Liverpool ONE
WiFi is free in public spaces.
  • 54 guestrooms or units
  • Front desk (24 hours)
Hillcrest Liverpool Central offers 54 accommodations with free toiletries and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Frequently asked questions

Are there any beaches close to Hillcrest Liverpool Central?

The closest beach to Hillcrest Liverpool Central is Crosby Beach (8.9 km).

How much does it cost to stay at Hillcrest Liverpool Central?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hillcrest Liverpool Central on 9 Nov 2025 start from NZ$74.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hillcrest Liverpool Central?

No, Hillcrest Liverpool Central does not offer an airport shuttle service.

What time are check-in & check-out at Hillcrest Liverpool Central?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hillcrest Liverpool Central?

No, pets are not allowed.

Reviews

Hillcrest Liverpool Central Reviews

6.2

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 98 reviews
Rating 8 - Good. 23 out of 98 reviews
Rating 6 - Okay. 17 out of 98 reviews
Rating 4 - Poor. 16 out of 98 reviews
Rating 2 - Terrible. 22 out of 98 reviews

Reviews

10/10 Excellent

Julian

Stayed 1 night in Jul 2025

6/10 Okay

Raj

Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillcrest Liverpool Central a disappointment

Arrived and had to navigate steps down to reception. Then got told lift not working. Our bonus was they'd moved us to the third floor from the sixth. Managed to find out room which was very cramped and poorly laid out. The stairs looked as if they hadn't been cleaned or maintained in quite some time. Bed looked as if it had been made by a child using scrap timber and was not particularly comfortable. View from room not very pleasant and it was very noisy. Believe this establishment was only created around 18 months ago, it looked and felt more like 18 years, with nothing done in the interim. overall was so bad, we checked out after one night and found another much nicer establishment.
Stayed 3 nights in Jul 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pirathaban

Stayed 2 nights in Jul 2025

6/10 Okay

Rene, Stamford

Liked: Amenities
The experience was OK at this
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
the front fire door was locked unbearable
Stayed 1 night in Jul 2025

4/10 Poor

COCOU

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Abdullah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely still, only thing was the lift wasn't working and we was on the 5th floor, but something that can not be helped
Stayed 1 night in Jul 2025

4/10 Poor

Mohamed

Business traveller

Stay away please

Bed sheets were very dirty please see attached images, matrass is completely worn out and very uncomfortable causing back pain, staff at reception was very rude, place has no lift operating. Terrible place to stay, wouldn't recommend anyone to stay at Hillcrest Hotel unless the issues are fixed.
Stayed 2 nights in Jul 2025

4/10 Poor

Matthew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First impressions were that the hotel is dodgy as we had to enter through a side door and go into the basement to access the reception. We were provided with a room on the fourth floor having to climb six floors worth of stairs that were ridiculously steep. The first room we were given had a door that would not lock and staff allowed us to change rooms. The second bathroom stank of weed and both rooms were cramped despite allegedly being for two people. The first night we heard someone loudly singing in the shower and on the second night we were unable to sleep as we kept hearing doors slamming and drunken people talking loudly and shouting. At least the staff were friendly and the hotel is located in a convenient place, I guess.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

mark

Disliked: Staff & service
When you on the
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great stay

Excellent customer service and a great place right in the heart of the City. Reception staff were so helpful and eager to help.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to the City Center. Accessible to essentials.

What I love about this hotel is its proximity to the bus station and the city center. The rooms are nice and tidy, and I love that there is an electric kettle, a selection of tea and coffee for the guests. Elevator was unfortunately under repair but nonetheless the stay was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

Zaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jo

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was nicely decorated, bathroom looked new. Very warm room but fortunately had a fan. Lift out of order so had to climb 100 steps which were steep ( I counted them) Good location - quiet
Steps
Clean shower
Room layout
View from front
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Arrived at the property to find that the down pipe on the gutter was broken. Spraying dirty water directly above the entrance to the premises all over me as I entered. Went to book in to find the lift was broken and clearly has been for some time. This was not mentioned in the email the hotel sent the day prior to my arrival. My room was on the 6th floor and staircase is very old with uneven steps and would not recommend to anyone with mobility issues. Rooms are very hot. Bathroom furniture clean but very tired with a lot of marks on ceiling and walls. I would not recommend. Having stopped in hotels in city’s all over the U.K. this is one of the worst and is not good value for money. The only plus point is that is was in a fairly central location for the bars and restaurants. It also concerns me the due diligence that Expedia do on the premises that they advertise. Not a good example on the site.
Stayed 1 night in Jun 2025

8/10 Good

Charlotte

The room was lovely, lift was out of service. Staff very friendly. The hotel is central to everything
Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
I accept that there is a lot of renovation work going on, which meant there was no dining, no bar and although apologies were given, no lift. The room was okay but the mattress needs replacing and although I did not need it, the television could not get a signal. The staff,I met were helpful and polite.
Stayed 2 nights in Jun 2025

2/10 Terrible

Joanne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I paid £198 for a deluxe room and the room was so small you couldn't swing a cat in...we were put on the 6th floor with no lift working snd the stairs were very steep, as we are both 55 and both had both our knees replaced this was not ideal...there was no way to fill the kettle as it did not fit under the tap in the bathroom sink...the matress felt like it was 30 yrs old...on checking out the receptionists just took our key and never even asked how our stay was...I will be making sure this review goes on every social media platform
Stayed 1 night in Jun 2025

10/10 Excellent

Phoebie

Stayed 1 night in May 2025

4/10 Poor

Gary

Stayed 2 nights in May 2025

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities
The rooms were cleaned daily and we're well kept, I stayed for 10 nights, I can't complain about the room itself, access to WiFi and TV with Netflix etc in the room, during my stay the fire alarm went off during the night twice and during the day twice with no explanation for why, now this wouldn't be that much of a problem generally but when the lifts do not work and the stairs are steep and hard work and that is no exaggeration if you have asthma or breathing problems unless your on the bottom floor I really would ask them to move you I was on the 4th floor and my legs ached by the second day and I would be out of breath by the 3rd floor and I have asthma, I did spend most of my time in my room mostly to avoid those stairs only going out if needed, the only other complaint I have is on my last night I had not long got out of the shower and dried myself and got into bed as someone unlocks my door at 9pm at night and walks in because reception had just given them the key to my room by accident none the less but it was not a pleasant experience and I am just glad it happened on my last night otherwise I would have been asking for a refund and leaving had it happend earlier on in my stay. Staff are generally friendly and welcoming. Vending machines for crisp, cold drinks and tea coffee etc are at reception and there is a kettle with tea, coffee, milk and sugar in the room which is restocked every day.
Stayed 10 nights in May 2025