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Mercure St Helens

4.0 star property

Photo gallery for Mercure St Helens

Exterior
Miscellaneous
Restaurant
Suite, 1 King Bed
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
The current price is NZ$125
includes taxes & fees
14 June - 15 June

Explore the area

View map
Linkway West, St Helens, England, WA10 1NG
  • Place, Citadel Arts Centre
    ‪7 min walk‬
  • Place, Theatre Royal
    ‪12 min walk‬
  • Place, Totally Wicked Stadium
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

St Helens

At Mercure St Helens, you'll be 18.6 km (11.5 mi) from Anfield Stadium and 23.6 km (14.6 mi) from Royal Albert Dock. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 10:00 AM. .Within a 30-minute drive of this 4-property class St Helens hotel, attractions include Knowsley Safari Park and Liverpool ONE.

What's nearby

  • Citadel Arts Centre - 7 min walk - 0.7 km
  • St. Helens' World of Glass - 8 min walk - 0.7 km
  • Theatre Royal - 12 min walk - 1.0 km
  • North West Museum of Road Transport - 13 min walk - 1.2 km
  • Totally Wicked Stadium - 15 min walk - 1.3 km

Getting around

  • St Helens Central Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 31 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Tipsy Tap - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Love Balti - ‬12 min walk

About this property

Mercure St Helens

As a guest of Mercure St Helens, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Mercure St Helens also features coffee/tea in common area, a front desk safe, and a lift. Free self parking is available.

  • 84 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • Bar or lounge
  • Dining venue
Mercure St Helens offers 84 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 30

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens

Mercure St Helens Opening May 2019 Hotel

Mercure Opening May 2019 Hotel

Mercure St Helens Opening May 2019

Mercure Opening May 2019

Hotel Mercure St Helens (Opening May 2019) St Helens

St Helens Mercure St Helens (Opening May 2019) Hotel

Hotel Mercure St Helens (Opening May 2019)

Mercure St Helens (Opening May 2019) St Helens

St. Helens Hotel

Mercure St Helens Hotel

Mercure St Helens St Helens

Mercure St Helens Hotel St Helens

Frequently asked questions

What is the cancellation policy at Mercure St Helens?

Mercure St Helens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure St Helens?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Mercure St Helens on 14 Jun 2026 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure St Helens?

Yep, Mercure St Helens has a free self car park.

Are there any beaches close to Mercure St Helens?

The closest beach to Mercure St Helens is Tranmere Beach (19.4 km).

Does Mercure St Helens have a pool?

Mercure St Helens has an indoor pool.

What luxury perks are available at Mercure St Helens?

Mercure St Helens features a health club, an indoor pool and 1 hot tub.

Does Mercure St Helens serve breakfast?

You bet, to-go brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure St Helens?

No, Mercure St Helens does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure St Helens?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure St Helens?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure St Helens?

No, pets are not allowed.

Mercure St Helens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 536 reviews
Rating 8 - Good. 142 out of 536 reviews
Rating 6 - Okay. 75 out of 536 reviews
Rating 4 - Poor. 25 out of 536 reviews
Rating 2 - Terrible. 27 out of 536 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Natalie

Stayed 1 night in Feb 2026

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities
Friendly staff, breakfast wasn’t amazing
Stayed 1 night in Feb 2026

8/10 Good

Nigel

Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room. Friendly, helpful staff. Attentive service at dinner.
Stayed 1 night in Feb 2026

10/10 Excellent

Micaela

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful room, clean, spacious. Great staff and amazing food.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very couteous staff. Helped us with our luggage and always friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

DIANA

Liked: Cleanliness, property conditions & facilities
Room was clean and quiet. The staff were friendly and allowed me to check in early.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking
Stayed 1 night in Jan 2026

10/10 Excellent

Luke

Stayed 4 nights in Jan 2026

10/10 Excellent

Sally

Stayed 1 night in Jan 2026

10/10 Excellent

Oliver

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The reception staff were friendly and welcoming. My room was spotless and the bed was very comfortable. I didn't use any of the amenities so can't comment on that. I was very pleased with the Mercure and would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was easy to find, staff were friendly and helpful and the room was clean.
Stayed 2 nights in Dec 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities
Friendly efficient staff , clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Robert Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were polite, friendly and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Amenities, property conditions & facilities
The room was spacious, clean and warm. The en-suite had a bath and a shower. On site free parts bonus. I have stayed here before and will use this hotel again.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Stayed 2 nights in Dec 2025

10/10 Excellent

Valentin

Stayed 2 nights in Nov 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Amenities
Stayed recently for 5 nights. Hotel is attached to a leisure centre. The pool, spa and hotub are not owned by the hotel, so expect to mix with the public. Rooms are very dated but comfortable. Staff are extremely pleasant and helpful. The breakfast in the onsite restaurant is amazing. Some shopping and restaurants nearby. Parking is free with stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.
Stayed 1 night in Nov 2025