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White Waters Country Hotel

Property class: 4

Photo gallery for White Waters Country Hotel

A two-story building with a bar and grill on the ground floor.
A reception area with a sign, a bench, and flower arrangements.
A hotel room with a bed, a desk with a computer, a window with curtains, and a ceiling fan.
An outdoor deck with wooden flooring, outdoor seating, and a river view.
A bedroom with a bed, a desk, a chair, a ceiling fan, a window with curtains, and a radiator.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Place, Clwydian Range And Dee Valley
    ‪1 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪9 min walk‬
  • Place, Llangollen Bridge
    ‪2 min drive‬
  • Airport, Chester (CEG-Hawarden)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk with a computer, a window with curtains, and a ceiling fan.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the area

Llangollen

At White Waters Country Hotel you'll be within a 20-minute walk of Horseshoe Falls and 1.7 km (1.1 mi) from Llangollen Museum. Highlights at this hotel include a full-service spa, a restaurant and free continental breakfast. .A relaxing visit to Elegance Spa can include hot stone massages, sports massages and mani/pedis along with access to the hot tub and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Llangollen hotel include Llangollen Town Hall and Llangollen Library.

What's nearby

  • Clwydian Range And Dee Valley - 1 min walk - 0.0 km
  • Gower Area of Outstanding Natural Beauty - 1 min walk - 0.0 km
  • Pontcysyllte Aquaduct - 9 min walk - 0.8 km
  • Llangollen Bridge - 2 min drive - 1.7 km
  • Llangollen Scenic Railway - 4 min drive - 2.4 km

Getting around

  • Chirk Station - 16 min drive
  • Chester (CEG-Hawarden) - 57 min drive

Restaurants

  • ‪Pontcysyllte Chapel Tearoom - ‬11 min drive
  • ‪The Sun Trevor - ‬7 min drive
  • ‪Cottage Tea Rooms - ‬3 min drive
  • ‪Bridge End Hotel - ‬3 min drive
  • ‪The Corn Mill - ‬3 min drive

About this property

White Waters Country Hotel

White Waters Country Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

White Waters Country Hotel also features spa services, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Llangollen hotel is smoke free.

  • 25 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
White Waters Country Hotel offers 25 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Elegance Spa. Services include hot stone massages, sports massages, facials and body treatments. The spa is equipped with a hot tub and a steam room. Guests under 16 years old are not allowed in the spa.

Similar properties

A hot tub with a view of a sunset and a mountain in the background.
The Wild Pheasant Hotel & Spa
Llangollen
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 843 reviews
The price is NZ$232
includes taxes & fees
2 Nov - 3 Nov
The Wild Pheasant Hotel & Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sports massages
  • Steam room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

White Waters Country Hotel Llangollen
White Waters Country Llangollen
White Waters Country
White Waters Hotel Llangollen
White Waters Country Hotel Hotel
White Waters Country Hotel Llangollen
White Waters Country Hotel Hotel Llangollen

Frequently asked questions

What is the cancellation policy at White Waters Country Hotel?

White Waters Country Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at White Waters Country Hotel?

Yep, White Waters Country Hotel has a free self car park.

Is there a spa on site at White Waters Country Hotel?

Yep, Elegance Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does White Waters Country Hotel serve breakfast?

You bet, free continental brekkie is on offer daily from 8 AM to 9:30 AM.

Is there a free airport shuttle available at White Waters Country Hotel?

No, White Waters Country Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at White Waters Country Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at White Waters Country Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at White Waters Country Hotel?

No, pets are not allowed.

White Waters Country Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 40 out of 110 reviews
Rating 6 - Okay. 13 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the river from our room. Evening meal good.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
me and my partner had a 2 night stay .the weather was good staff very helpful .good food friendly barstaff. decent breakfast.all adds to a lovely weekend.would stay again
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Loved the hotel and staff, just felt the room could do with some decorating as wallpaper all scratched and pulled above bed. Also walls thin so you get noise from next room and people in the corridor which unfortunately meant I had a very disturbed night.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

We arrived late as were out for a family meal in Llangollen. Everything was lovely except I think our room must have been above the bar area as we were kept awake by a lot of swirling girls (maybe a hen party?) anyway that’s not the hotels fault. Didn’t have breakfast so can’t comment on that. The only thing I’d say was a slight problem was I’d try to call the reception throughout the day to advise we’d be checking in after dinner and within a 5 hour period there was no answer. So I emailed and still had no reply. Eventually I messaged their Facebook page and some replied from there. I think they could have lost many potential bookings by having no one manage the phone or the emails. But then it’s not my business!! A nice hotel and would definitely stay again.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the staff are all warm and friendly, will do anything to make your stay enjoyable. The food is delicious we stayed in hotel for food both night as its that tasty. The log fires burning in this old manor house makes it feel so cosy. The room could do with a little upgrading but they were still nice.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Wales.

Great service. Lovely food and service.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent wedding anniversary away days
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.for the price.and upgraded to a very good full English breakfast.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm friendly hotel

Very friendly hotel. The rooms very warm and a comfy bed. We enjoyed our lunch and evening meal. We would go back there again. The only thing to note is the spa pool is a hydro pool and is large but only about 2 feet deep so you cannot swim and the facilities need work
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I decided to stay at White Waters Hotel as I failed to stay there in March. The venue was quaint and kept clean.i had a great service e from very friendly staff and had a lovely view of the Dee Valley from my bedroom.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent staff. The room we stayed in needed updating.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy hotel with great views of river and friendly helpful staff.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older facility that has been nicely maintained. Initially assigned a noisy room near some kind of HVAC system, but the staff graciously responded to our concern by moving us to a different room. The food in the bar for dinner and the breakfast were terrific! Just what you'd hope for from an old English inn!
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant, if slightly faded hotel, lovely staff.

The staff could not have been more helpful, & the hotel is a pleasant, if slightly faded, establishment, set in a lovely location. Nice restaurant, great staff, with probably the best cheese omelette we've even eaten. Reasonably priced & good quality house Prosecco. Breakfast was chaotic first thing (items were missing), & the citrus bowl offering was dubious (on the edge of fermentation), but for a vegetarian their choice of yoghurt was excellent - no gelatine! A few niggles detracted: Our bedroom was nice enough, but too hot. There was a ceiling fan (which needed a good dusting), & a pedestal fan was provided, so the temperature was just about bearable. Leaving a window open, when we left the room, was not necessarily an option, as the bedrooms on the bar side let out onto an open roof so security was a concern. Noise, from the bar terrace, was a bit of an issue on Saturday night - especially as we had to keep the windows open to cool the room. The bathroom was carpeted, not something we'd seen since the 70s, & there was nowhere to put toiletries, except on a tiny three tier glass corner unit - used to store the towels.There was a bath (hurrah!), but the very small bathroom was cramped & oddly set out, making it a one person at a time affair. A real annoyance was the bedroom door closing mechanisms. It was not possible to shut your door quietly! Nice room, the bed was very comfortable & linen was fine. Overall, value for money, very pleasant location & worth a visit!
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

lovely location

enjoyed the spa and the hotel was nice and clean. food was good. pleasant walk into Llangollen. not much happening on the evening except eating. could do with some entertainment being on in the area but had plenty of chill out time.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White waters county hotel

We enjoyed are stay but the room didnt have a view, the view we had was a tool shed with diggers in and the main road, other than that it was a good hotel I would stay again.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All round good value

Friendly welcome clean room and good value tasty food
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute old hotel in a quiet location

The bed was lovely and firm! The continental breakfast was really good. Staff were all pleasant. Lots of convenient parking.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schön gelegen, charmantes Hotel, super Essen

Nettes älteres Hotel, wunderschön am Fluss gelegen, freundliches Personal, empfehlenswert
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

First impression didn’t last

The staff were very pleasant and welcoming. Unfortunately there were issues. On arrival my 1st floor room window was open and it was hot. That night I couldn’t sleep as the room was so hot, why I do not know. I had to keep getting water from the bathroom (no fridge with water), window open and fan on. The continental breakfast left little to be desired and needs more selection to make it truly continental. Hotel needs some Redecorating and TLC to lift the appearance.
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
The location was great. The room was very hot. Clumps of dust fell off onto the bed when the ceiling fan was turned on. Bathroom floor tiles had broken/missing grout. WIFI was poor. The front desk explained it was because of "the hills", however we got plenty of signal from next door. Included breakfast was toast and canned fruit.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

Staff were mostly friendly and helpful. Room was comfortable and a reasonable size. The setting of the hotel itself is really nice but I wouldn't say it's really walkable from town so we drove in. Food at the hotel in the evening was nice too.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service

Central location to the area.

When we arrived to check in, the hotel had not put our booking onto their booking system. the hotel was eligible full. The member of staff on duty went out of their way to contact other hotels locally. All were full. Later we were told a room had been found. We assume this was an out of service room we were allocated.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed!

Peaceful setting, quiet hotel. Comfortable, spacious room.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside location ; friendly staff ; good value

The rooms were lovely overlooking the river. Good choice for breakfast and bar / restaurant food was good quality, well presented and excellent value. The staff were friendly and welcoming and could not have been more helpful.
Stayed 3 nights in Jun 2018