2/10 Terrible
gail w., kalamazoo
11 Sept 2025
There was a problem with the hot water heater. Initially the property manger responded and informed us how to access the basement to reset the breaker. There was water on the basement floor (which explained the musty smell in the kitchen). The water heater was rusty and corroded. We reset the breaker twice daily for several days until the water heater completely died and was leaking. There was no response from the manager at that point. We left a day early because of the problem and still haven't heard back. VRBO says they can't do anything because we left. We are very disappointed in how this was handled.



gail w.
Stayed 7 nights in Sep 2025