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Hotel Sercotel Portales

3.0 star property

Photo gallery for Hotel Sercotel Portales

Daily buffet breakfast for a fee
Exterior
Interior
Interior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$136
includes taxes & fees
5 July - 6 July

Explore the area

View map
Portales, 85, Logroño, La Rioja, 26001
  • Place, Museo de la Rioja
    ‪1 min walk‬
  • Place, Calle del Laurel
    ‪2 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪10 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Shower, hair dryer, towels

Classic Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Classic)

Shower, hair dryer, towels

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Shower, hair dryer, towels

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Logroño

Hotel Sercotel Portales puts you in the heart of Logroño, within steps of Museo de la Rioja and Calle del Laurel. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .In proximity to this 3-property class Logroño City Centre hotel you'll find Bodegas Marques de Riscal.

What's nearby

  • Museo de la Rioja - 1 min walk - 0.0 km
  • Calle del Laurel - 2 min walk - 0.2 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
  • San Bartolome Church - 8 min walk - 0.7 km
  • Bodegas Franco Espanolas - 10 min walk - 0.8 km

Getting around

  • Logroño Railway Station (LGV) - 6 min drive
  • Logrono (RJL-Agoncillo) - 18 min drive

Restaurants

  • ‪La Tertulia - ‬1 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪The Berty’s - ‬1 min walk
  • ‪Tio Agus - ‬2 min walk
  • ‪El Soriano - ‬2 min walk

About this property

Hotel Sercotel Portales

As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Logroño hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Lift
  • No smoking on site
Hotel Sercotel Portales offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Logroño hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$99
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Portales?

Hotel Sercotel Portales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Portales?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on 5 Jul 2026 start from NZ$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Portales?

Yep, Hotel Sercotel Portales has a self car park for EUR 18 per day. A self car park is also available, for a fee.

Does Hotel Sercotel Portales serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Sercotel Portales?

No, Hotel Sercotel Portales does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sercotel Portales?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sercotel Portales?

Cats and dogs are welcome at Hotel Sercotel Portales, with food and water bowls on offer.

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 459 reviews
Rating 8 - Good. 145 out of 459 reviews
Rating 6 - Okay. 24 out of 459 reviews
Rating 4 - Poor. 8 out of 459 reviews
Rating 2 - Terrible. 2 out of 459 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mrs L

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just on the edge of the town while travelling with our 2 small dogs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Logrono and access to local wineries for tours
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Really good! Most definitely will recommend. Cleanliness, room space, amenities, parking, area, location, staff... everything was perfect. If we go back to Logroño will most certainly look here first. (have already recommended to friends).
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern but great location near old town

Great location on edge of pedestrian rambla casco viejo
Easy walk from hotel right into center city pedestrian friendly rambla
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 4 nights in May 2025
Verified

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lively area
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ghayth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience
Stayed 2 nights in Aug 2025