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Citrus Hotel Lonavala

4.0 star property

Photo gallery for Citrus Hotel Lonavala

Breakfast, lunch and dinner served
Premier Room
Reception
Bathroom sink
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Near Telephone Exchange, Mawal, Maharashtra, 410401
  • Place, Shingroba Temple
    ‪12 min walk‬
  • Place, Ryewood Park
    ‪5 min drive‬
  • Place, Narayani Dham
    ‪5 min drive‬

Room options

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Suite

Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

Premier Room

Premier Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, memory-foam beds, minibar

Room

  • Sleeps 3
  • Free Wi-Fi

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Premium bedding, down duvets, memory-foam beds, minibar

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, memory-foam beds, minibar

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Lonavala

A family-friendly stay in the heart of Mawal awaits you at Citrus Hotel Lonavala. Within a 30-minute stroll, you'll find Ryewood Park and Narayani Dham. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A relaxing day at PARADISI can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Places within a 15-minute drive of this 4-property class Rao Colony hotel include Della Adventure and Lion Point.

What's nearby

  • Shingroba Temple - 12 min walk - 1.1 km
  • Celebrity Wax Museum - 18 min walk - 1.6 km
  • Ryewood Park - 5 min drive - 1.7 km
  • Narayani Dham - 5 min drive - 2.1 km
  • Pawna Lake - 22 min drive - 7.5 km

Getting around

  • Lonavala Station - 8 min walk
  • Pune (PNQ-Lohegaon) - 93 min drive

Restaurants

  • ‪Mapro Garden, Lonavala - ‬2 min drive
  • ‪annapurna - ‬8 min walk
  • ‪German Bakery Wunderbar - ‬11 min walk
  • ‪Coopers Fudge - ‬19 min walk
  • ‪Rama Krishna - ‬10 min walk

About this property

Citrus Hotel Lonavala

Citrus Hotel Lonavala offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, an arcade/games room, and multilingual staff are also featured at the family-friendly Citrus Hotel Lonavala. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mawal hotel.

  • 1 building
  • 34 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2004
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citrus Hotel Lonavala offers 34 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Mawal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

PARADISI has 1 treatment room. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Similar properties

Front of property
VITS Lonavala
Rao Colony
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.5 out of 5, Good, 2 reviews
The price is NZ$54
includes taxes & fees
10 June - 11 June
VITS Lonavala

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Massage
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Citrus Hotel Lonavala
Citrus Lonavala
Lonavala Citrus
Citrus Lonavala Hotel
Citrus Lonavala
Citrus Hotel Lonavala Hotel
Citrus Hotel Lonavala Mawal
Citrus Hotel Lonavala Hotel Mawal
Citrus Lonavala
Citrus Hotel Lonavala Hotel
Citrus Hotel Lonavala Mawal
Citrus Hotel Lonavala Hotel Mawal

Frequently asked questions

What is the cancellation policy at Citrus Hotel Lonavala?

Citrus Hotel Lonavala offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Citrus Hotel Lonavala?

Yep, Citrus Hotel Lonavala has a free self car park.

Is there a spa on site at Citrus Hotel Lonavala?

Yep, PARADISI is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

What makes Citrus Hotel Lonavala a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Citrus Hotel Lonavala.

Is Citrus Hotel Lonavala family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Citrus Hotel Lonavala is a hit with families.

Is there a free airport shuttle available at Citrus Hotel Lonavala?

No, Citrus Hotel Lonavala does not offer an airport shuttle service.

Is there a bar or restaurant at Citrus Hotel Lonavala?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Citrus Hotel Lonavala?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Citrus Hotel Lonavala?

No, pets are not allowed.

Citrus Hotel Lonavala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 44 reviews
Rating 8 - Good. 20 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

During the checkout, the credit card machine for payment was mal function and unable tonpay by credit card. Have to empty all our money to in cash.
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Abhijit

Disliked: Cleanliness, property conditions & facilities
We had booked a room with an extra person and therefore an extra bed. They never gave the extra bed. The room was also not clean. The bathroom door did not close all the way. Overall absolutely not the 4-star hotel that it claims to be. I'd give it a level of 2 star.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
stay was ok but it can be improved with more facilities
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, right in the market, but little away from the crowd, ever ready helping staff , neat and clean rooms, excellent food . nothing negative about it .
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Ananthanarayan

Liked: Staff & service, property conditions & facilities, room comfort

Lonavala Stay

The rooms are compact and nice. The A/C was working fine. The bathrooms were neat. The staff at the hotel were very nice. The Breakfast was great with lot of varieties like Live Counter of Masala Dosa & Omlette, Bread Butter/Jam, Vada Sambar, Poha, Upma Juices, Tea, Coffee etc. The Buffet dinner was also great with Good Vegetarian dishes. Since I am a vegetarian, I do not have any idea about the Non Vegetarian items. The location of the hotel is great as it is very near to the Market.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

JSP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay

It was very wonderful stay with lots of activities to keep yourself occupied
Stayed 1 night in Apr 2018
Verified

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, room comfort

Decent but expensive hotel

I stayed here with my family for 3 nights over the last week-end and returned yesterday. The overall experience was very good. The hotel rooms are excellent and leave no room for complaint.The location is also pretty decent with close proximity to the market and the main thoroughfare. The only think that rankles is the exorbitant price of food in the hotel. It was really ridiculous. I am not sure if they thought they were competing with the likes of Fariyas or Duke's at Khandala which claim to be 5*. And if so, they have a long way to go to catch up. The prices were just not rational. The hotel staff was very helpful whenever required. One of the major things that was an eyesore was the swimming pool. It was rather small in size and on top of that it was not maintained at all. My kids used it for the first day but just could not make themselves go in on the second day. That is something which the hotel needs to be serious about. The last thing I would like to mention is the price. At around 5K, it is pretty expensive, and this price is surely on the higher side, compared to what was offered. Add to that the GST/taxes and you come with your pocket significantly lighter.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay and food! Staff is helpful and courteous.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfortable Stay with Good Service

Comfortable stay. Quiet location. Hotel feels a bit run down but the service and friendliness of the staff makes up for the condition. Didnt really appreciate the music program on Saturday night as was looking for a peaceful holiday and the AC wasn't very effective. Overall a decent, comfortable stay.
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth for the money.

They are charging for complimentary services also. In online pics, hotel seems excellent but in reality it is worse.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort stay

cool n comfort stay
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and food can be improved
Stayed 1 night in Jun 2017
Verified

4/10 Poor

Dr. S. Jain

Disliked: Staff & service, room comfort

Forgetful hotel and forgetful staff

The entire experience was not something to remember about. Hotel staff kept forgetting everything. They forgot to send our luggage to the room. They forgot to clean up the room. They forgot to send replacements to the room. The light switch kept getting off on its own. The reception staff had no smiles on their faces. As if they were not at all happy to see the guests. The room was decent. Little small though. Breakfast spread was limited. There were some items which were not really up to the mark. Like the coconut chutney..... seemed to be diluted with water to account for the number of guests. Overall not value for money.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Our group of 7 stayed in 3 rooms

Each of us found the staff of the hotel to be functioning above average all the time! It was a great service. The facility was well maintained and attractive. We had no complaints about the food. The staff were responsive and presented a customer first attitude and did not balk at special requests or said they couldn't be done. They just responded as best they could to even unique circumstances. Only downside was they did not have non-smoking rooms nor did they exclude smoking from the restaurant area.
Verified

4/10 Poor

Amey

Disliked: Cleanliness, property conditions & facilities, room comfort

Average Hotel. Staff is cooperative

Highly ok Hotel compared to price Charged. 100 times better quality of rooms available in better chains of hotels. Thanks To Mr. Salim who changed our room and made our stay comfortable.
Verified

4/10 Poor

Atul

Disliked: Property conditions & facilities, room comfort

Not worth the

IMO this hotel is not the worth the room rate they charge which is quite high. This is much smaller property with very few parking spots. I am not sure why location is stated as advantage because it is not on the main road but in a street - almost 1 KM from the main road.
Verified

8/10 Good

Pushkar

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend Getaway at Citrus ! ! !

The hotel is located in a quite place so it is great for relaxation. It is a good place for a weekend getaway from the hustle and bustle of city life. The food is good. The rooms are not extravagant, but they are quite comfortable.
Verified

10/10 Excellent

Ajay

Liked: Staff & service, property conditions & facilities, room comfort

Overall a nice experience

It was very comfortable and a pleasant stay, only suggestion is that the hotel should start accepting amex cards
Verified

6/10 Okay

KIRAN KUMAR

Liked: Cleanliness

HIGHER END BUDGET HOTEL

To some-up in short- less value for the money,very compact rooms,neighborhood sounds,are the minus points and the only plus points are customer friendly staff and restaurant with good ambiance.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Had a short stay, pleasent ambience,quality of service is OK
Verified

6/10 Okay

Kapadia

Liked: Staff & service

Friendly staff who try to do their best !

The room charges were a bit higher than normal as we stayed there during the long weekend holidays due to Ganesh festival. The staff is very well trained and has excellent attitude to serve and make your stay pleasant.
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Stay at Citrus Hotel Lonavala

It is a descent property. I stayed in premium room which I found comfortable. Staff is courteous. Hotel can concentrate on providing better service through more recreation activities, better-trained staff and a little more concentration on room-cleanliness. Overall a good hotel to stay in. Bathroom was posh.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Cozy Hotel, But pricey !

Our experience was ok. The hotel's location is in the heart of the city. So if you are looking for a resort like experience, with scenic views etc, this is not the place. It's good for a business conference or if you are just looking for a place where you will rest for the night after seeing places around. There is limited parking. The room was ok. Spacious, but there was a big house just outside our window, so we couldn't keep the curtains open. Fan was making noise, the bathroom tap was leaking and over head lights were flickering. Considering the price we paid, we expected better. However, the hotel staff is very friendly and that was very nice to see.
Verified

10/10 Excellent

Jignesh Patel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & service Love to stay again Excellent food and excellent Staff and service Good to stay ageing Thanks from Jignesh Patel Australia
Verified

6/10 Okay

Ash

Liked: Staff & service

Good property centrally located

We drove from Lavasa to Lonavala and stayed here. The hotel is located in some inner roads so it took some effort to find. (GPS wasn't too helpful). Reached late evening; got a complimentary citrus drink; and had a little hiccup regarding our room (the hotel said they were sold out whereas we had a confirmed booking voucher!) Once that was sorted out, the hotel got us a room - which was comfortable, well laid out and equipped with all the basic necessities. Food at the hotel is good - enjoyed a mix of continental and oriental cuisine which was well made. The staff were extremely courteous, helpful and proactive. As the hotel wireless was down, on their own they offered us a data card! Overall good experience and we would stay there again.