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Acacia Hotel

Property class: 2

Photo gallery for Acacia Hotel

A row of white, classical-style buildings with multiple windows and balconies.
A spacious dining area with a chandelier, patterned carpet, and a mix of red and brown upholstered chairs.
A grand staircase with white balustrades leading to a bright hallway with a chandelier.
A hotel lobby with a chandelier, red upholstered chairs, a wooden side table, and a clock on the wall.
A hotel room with two beds, a chandelier, and a large window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • Kitchen
The current price is NZ$209
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
14 Queensberry Place, South Kensington, London, England, SW7 2EA
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Imperial College London
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and artwork on the walls.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, a desk, a chair, and a ceiling light.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with two beds, a small table, and a TV.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with chairs, a TV, and a decorative ceiling.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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Property amenity

citizenM London Victoria Station

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  • Free Wi-Fi
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  • Breakfast available
9.4 out of 10, Exceptional, 2,067 reviews
The price is NZ$262
includes taxes & fees
31 Aug - 1 Sept
citizenM London Victoria Station

About the area

London

Acacia Hotel places you steps from Natural History Museum and within a 10-minute stroll of Victoria and Albert Museum. Highlights at this hostel include free continental breakfast. .This business-friendly hostel offers free WiFi in public areas, tour/ticket assistance and luggage storage. Additionally, you'll find a microwave in a common area and a reception hall. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this London City Centre hostel include Hyde Park and Kensington High Street.
View more Hostels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 1 min walk - 0.1 km
  • Natural History Museum - 3 min walk - 0.3 km
  • Imperial College London - 5 min walk - 0.4 km
  • Victoria and Albert Museum - 7 min walk - 0.7 km
  • Kensington High Street - 9 min walk - 0.8 km

Getting around

  • West Brompton Station - 3 min drive
  • South Kensington Underground Station - 4 min walk
  • London (LCY-London City) - 65 min drive

Restaurants

  • ‪Pret a Manger - ‬4 min walk
  • ‪The Hoop & Toy - ‬4 min walk
  • ‪Paul - ‬4 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪ESQ - ‬4 min walk

About this property

Acacia Hotel

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Acacia Hotel also features tour/ticket assistance and a microwave in a common area.

This London hostel is smoke free.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Microwave in a common area
Acacia Hotel offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Interior detail
Brompton Hotel
London City Centre
  • Free Wi-Fi
  • Bar
3.5 out of 5, Good, 1,004 reviews
The price is NZ$149
includes taxes & fees
23 Aug - 24 Aug
Brompton Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Acacia Hostel London
Acacia London
Acacia Hostel
Acacia Hotel London
Acacia Hotel Hostel/Backpacker accommodation
Acacia Hotel Hostel/Backpacker accommodation London

Frequently asked questions

Does Acacia Hotel serve breakfast?

Sure does, complimentary continental brekkie is on offer daily between 7:30 AM and 9:30 AM.

How much does it cost to stay at Acacia Hotel?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Acacia Hotel on 23 Aug 2026 start from NZ$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Acacia Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Acacia Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Acacia Hotel?

No, pets are not allowed.

Acacia Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 15 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, lovely staff, great breakfasts, excellent location!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Good and many breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice clean room, good breakfast, excellent location
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Karen

Disliked: Property conditions & facilities
Great location, and hotel clean but well worn. Avoid the basement bedrooms!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
It's cheap and cheerful. Very cheap for this part of London. A couple of minutes walk from the tube station and 10 mins or so walk to Royal Albert Hall. It's a bit shabby in communal areas and room was tired, but standard double room was reasonable size and bed was comfy, bathroom was pretty new and wouldn't have been out of place in a more upmarket hotel. All spotlessly clean as well. All staff friendly and helpful and a basic but perfectly good continental breakfast was a bonus.
Stayed 1 night in May 2026
Verified review

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Our room was in the basement, so very small ceiling windows that had coverings that did not block light, so keep that in mind. You can hear the low rumble of the underground train. The room was large with lots of room for the 4 of us. The bathroom was recently redone and was nice. The breakfast was bread, cereal, yogurt, granola, juice. No toaster. Location to underground is great, good food options nearby.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Lucia

Liked: Cleanliness, staff & service, amenities
Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Suhyun

Liked: Cleanliness, staff & service, amenities
Those are all good.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Meredith

Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Michael

Disliked: Cleanliness
Bed bugs…
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night. Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
So glad I
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Anna

This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars! It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly. I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ondank een prima locatie is het hotel zeer gedateerd. Krakende vloeren, gehorig badkamer heeft zijn beste tijd gehad want wc trok niet goed door en spiegel heeft geen stopcontact en geen verlichting. Het ontbijt is op de koffie en de sapjes na zeer minimaal. Vooral de croissants waren niet te eten. we hebben er 3 nachten geslapen maar zijn 2 keer ergens anders wezen ontbijten. Er was totaal geen uitzicht vanuit het hotel. Bedden waren wel ok en schoon. 600 euro voor 3 nachten is wat mij betreft te veel voor wat we hebben gekregen.
Het uitzicht van de kamer
Ramen badkamer waren niet helemaal dicht
Onderhoud vereist
even nakijken
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jesper

Liked: Cleanliness, staff & service
Vi fik en kælder værelse. Det var ok, men så heller ikke mere
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Josefa

Liked: Cleanliness
La ubicación y el desayuno
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Leonardo

Liked: Staff & service
Equipe gentil, porém o quarto foi no basement e parecia um calabouço. Janela virada paa o lixo e matrerial de obra na porta do quarto.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Aurélien

Liked: Cleanliness, staff & service, amenities
Hôtel bien situé dans un quartier calme et vite accessible en transports en communs (5 minutes de la station South Kensington - 10 min de métro pour le centre). Chambre propre avec serviettes remplacées tous les jours. Chambre 4 personnes avec frigo et salle de bain. Lit double dur mais lits simples confortables. Notre chambre était en sous-sol dans un espace séparé des autres (odeur de gaz au sous sol mais pas dans la chambre). Nous avions demandé une chambre à l’étage. Petit déjeuner standard avec ce qu’il faut mais quelques spécialités auraient été sympathiques (petit déjeuner anglais). Il est spécifié dans le descriptif qu’une cuisine partagée est à disposition mais ce n’est pas le cas. Nous avons quand même pu utiliser le micro-ondes. Bonne adresse à conserver.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien para los estándares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un agréable séjour à l’hôtel AcaciaW Grande chambre confortable et propre, hôtel bien situé à proximité de la station South Kensington et de Kensington Gardens.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Anja

Liked: Staff & service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Monika

Stayed 4 nights in Mar 2026