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Best Western Greater London Hotel

3.0 star property
Hotel in Ilford with 24-hour business centre and 24-hour front desk

Photo gallery for Best Western Greater London Hotel

Exterior
Indoor wedding
Reception
Standard Room, 1 Single Bed, Non Smoking
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services
The current price is NZ$137
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪13 min drive‬
  • London (LCY-London City)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
Wardrobe
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
Wardrobe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
Wardrobe
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Family Room

  • Sleeps 4

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About the area

Ilford

Best Western Greater London Hotel puts you in the centre of Ilford, 9.4 km (5.8 mi) from ExCeL Exhibition Centre and 7.2 km (4.5 mi) from Westfield Stratford City. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a conference centre, a 24-hour business centre and a coffee shop/cafe. To-go breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. .Within a 15-minute drive of this 3-property class Valentines hotel, attractions include Thames River and ABBA Arena.

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 8.6 km
  • ExCeL Exhibition Centre - 9 min drive - 8.9 km
  • Westfield Stratford City - 12 min drive - 10.2 km
  • London Stadium - 12 min drive - 10.6 km
  • O2 Arena - 13 min drive - 12.9 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London (LCY-London City) - 19 min drive

Restaurants

  • The Great Spoon of Ilford
  • ‪Costa Coffee - ‬4 min walk
  • ‪China Grill - ‬2 min walk
  • ‪The Urban Chocolatier - ‬1 min walk
  • ‪Roosters Piri Piri - ‬2 min walk

About this property

Best Western Greater London Hotel

Hotel in Ilford with 24-hour business centre and 24-hour front desk
There's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. The business-friendly Best Western Greater London Hotel also features multilingual staff, coffee/tea in common area, and express check-out.

This 3-star Ilford hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
Best Western Greater London Hotel offers 41 accommodations with coffee/tea makers and free toiletries. This Ilford hotel provides complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (431 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

Does Best Western Greater London Hotel serve breakfast?

You bet, to-go brekkie is served on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

How much does it cost to stay at Best Western Greater London Hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on 17 Aug 2025 start from NZ$137.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Best Western Greater London Hotel?

No, Best Western Greater London Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Greater London Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Greater London Hotel?

No, pets are not allowed.

Best Western Greater London Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 293 reviews
Rating 8 - Good. 101 out of 293 reviews
Rating 6 - Okay. 59 out of 293 reviews
Rating 4 - Poor. 30 out of 293 reviews
Rating 2 - Terrible. 37 out of 293 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen Jija

Stayed 1 night in May 2025

6/10 Okay

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Alright for the convenience

Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels. Other than that, room was in good condition and staff were friendly.
Stayed 1 night in May 2025

6/10 Okay

Calixte

Disliked: Staff & service, amenities
it's ok but sleeping light for room must be added. also don't make money by using and keeping your customers deposit for 3 to 5 working days. I checked out on the 10th May 2025 but till now, 14th May 2025, I check my bank account the money(£100) has not been given back to me. What a shame.
Stayed 1 night in May 2025

2/10 Terrible

Ashlee

Business traveller
Disliked: Staff & service

Was charged twice for the room

The hotel itself was fine however they claimed they were not able to process our credit card. They insisted on cash which we had to pay then when we reviewed our credit card statement saw that they have also charged our card so we’re scammed for two payments
Stayed 1 night in Apr 2025

4/10 Poor

Mario

Stayed 1 night in May 2025

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, room comfort

Worst Receptionist !!

The pictures on hotel.com are misleading; however, the manager is very polite. The extremely rude and ill-mannered Antrim receptionist needs training. His unprofessional and inappropriate behavior was concerning. I wonder what language he understood. The bathroom smelled very bad and was never properly cleaned. The room was not cleaned daily.
Stayed 7 nights in Apr 2025

6/10 Okay

Lewis

Travelled with group
Was double charged
Stayed 1 night in Apr 2025

10/10 Excellent

RMLFS

Stayed 1 night in Apr 2025

4/10 Poor

Charlton

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service
Mattress was old and uncomfortable, sink plug leaked,
Stayed 1 night in Apr 2025

2/10 Terrible

Callum

Business traveller

Not for a budget stay, security deposit demanded

Paid for our stay through the hotels.com app on arrival we was forced to pay a £100 security deposit which was not mentioned before purchasing the room. We use hotels 4 nights a week with our work and have never had to have a security deposit held
Stayed 1 night in Apr 2025

6/10 Okay

ALAGIRISAMY

Business traveller
Disliked: Staff & service
The worst i have never and ever experienced and the security deposit amount is unacceptable, which is more than triple of the room booked amount, which is over helmet for ordinary people. While checking out the deposit amounts bot on an immediate return basis , I have to wait for 3 to working days. Is there any reason why i need to invest such amounts for one night to stay on this bad process hotel rooms? For me, it is unacceptable and not worth for money. I will not recommend anyone to stay in thia Hotel anymore. At the end of the day, i cashless and walk out the reception and seeking help from my friend for travelling to my surrey home location.
Stayed 1 night in Apr 2025

2/10 Terrible

Aderemi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stink of newly painted,toilet stinks.horrible
Stayed 1 night in Apr 2025

2/10 Terrible

Suman

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience.
Stayed 1 night in May 2023

6/10 Okay

Poonum

I had a reservation to start at greater London best western, however I was placed in a different location best western on argyle rd. That hotel room was old, best down with disturbances day and night. I was asked to switch hotels last night to actual greater London best western day before check out last minute. It was a major inconvenience to make me switch hotels last minute. I am requesting a partial refund for the inconvenience.
Stayed 3 nights in Dec 2022

8/10 Good

PRITHWIRAJ

Stayed 2 nights in Dec 2022

6/10 Okay

Erik

Stayed 3 nights in Nov 2022

4/10 Poor

David

Stayed 1 night in Oct 2022

8/10 Good

Petr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.
Stayed 4 nights in Sep 2022

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location for local shops and train station
Stayed 2 nights in Sep 2022

6/10 Okay

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

I found all the staff to be friendly. I did have a problem, which was sorted out. But, when the problem came back, the receptionist wondered if I'd done it (which wasn't true).
Stayed 10 nights in Sep 2022

8/10 Good

Mez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a pleasant stay
Stayed 1 night in Sep 2022

2/10 Terrible

Shariful

Stayed 6 nights in Sep 2022

8/10 Good

Amaechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.
Stayed 1 night in Sep 2022