See all properties
Save

Canary Riverside Plaza London, Vignette Collection by IHG

Property class: 5 and above

Photo gallery for Canary Riverside Plaza London, Vignette Collection by IHG

A pool area with large windows and metal columns, offering a view of the city skyline at dusk.
A spacious lobby with a central staircase, seating areas, and large potted plants.
A room with a large window overlooking a cityscape at dusk, a wooden bench, a small table, and a potted orchid.
A spacious lobby with a central staircase, seating areas, and large windows providing natural light.
A modern hotel with a prominent glass facade, situated by a waterfront.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning
The current price is NZ$469
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
46 Westferry Circus, Canary Wharf, London, England, E14 8RS
  • Place, Museum of London Docklands
    ‪3 min walk‬
  • Place, River Thames
    ‪5 min walk‬
  • Place, One Canada Square
    ‪8 min walk‬
  • Airport, London (LCY-London City)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a television, and a view of a cityscape.

Premium Room, 1 King Bed, River View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a view of the city through a window.

Standard Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Premium Room, 1 King Bed, City View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, City View

A hotel room with a large bed, bedside tables, a chair, a small table, and a window with a city view.

Standard Room, 1 King Bed, Accessible, City View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a bedside table, and a window with curtains.

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, River View

A modern hotel room with a flat-screen TV, a blue sofa, a dining area with a table and chairs, and a wooden cabinet with a mirror.

Suite, 1 Bedroom, River View

  • 74 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, bedside tables, a chair, a small table, and a window with a city view.

Standard Room, 1 King Bed, City View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

A modern living room with a sofa, coffee table, TV, and a dining area with a table and chairs.

Suite, 1 King Bed, River View

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

A modern living room with a flat-screen TV, two sofas, a coffee table, and a dining area with a wooden table and chairs.

Penthouse (Suite)

  • 149 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite

A modern living room with a sectional sofa, a coffee table, and a bookshelf.

Presidential Suite

  • 233 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, City View

A hotel room with a bed, bedside tables, a desk, a chair, a telephone, and a television.

Premium Room, 2 Single Beds, City View

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, River View

A hotel room with a bed, bedside tables, a desk, a chair, a telephone, and a television.

Standard Room, 2 Single Beds, River View

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Accessible, City View

A hotel room with a bed, bedside tables, a desk, a chair, a telephone, and a television.

Premium Room, 2 Single Beds, Accessible, City View

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, River View

A hotel room with a bed, bedside tables, a desk, a chair, a telephone, and a television.

Premium Room, 2 Single Beds, River View

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

You may also like

Ad
A rooftop bar with modern bar stools and a city view.

The Emory, Maybourne

London City Centre
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
10.0 out of 10, Exceptional, 26 reviews
The price is NZ$2,633
includes taxes & fees
31 Oct - 1 Nov
The Emory, Maybourne

About the area

London

A luxury stay in London awaits you at Canary Riverside Plaza London, Vignette Collection by IHG. You'll be 0.8 km (0.5 mi) from One Canada Square and 3.7 km (2.3 mi) from Tower of London. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Canary Riverside can include massages, facials and body treatments along with aromatherapy and Ayurvedic treatments. The restaurant, Quadrato Restaurant, serves Italian cuisine and is open for breakfast, lunch and dinner. Quadrato Lounge & Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 5931 square feet (551 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. English breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Canary Wharf hotel, you'll be 4.2 km (2.6 mi) from Excel London and 4.2 km (2.6 mi) from The Arena.

What's nearby

  • Museum of London Docklands - 3 min walk - 0.3 km
  • River Thames - 5 min walk - 0.4 km
  • One Canada Square - 8 min walk - 0.7 km
  • Crossrail Place Roof Garden - 9 min walk - 0.8 km
  • Billingsgate Market - 12 min walk - 1.0 km

Getting around

  • Westferry Station - 5 min walk
  • Limehouse Station - 18 min walk
  • London (LCY-London City) - 9 min drive

Restaurants

  • ‪The Ledger Building - ‬5 min walk
  • ‪Munich Cricket Club - ‬6 min walk
  • ‪Manhattan Grill - ‬8 min walk
  • ‪Fairgame - ‬8 min walk
  • ‪Boisdale of Canary Wharf - ‬7 min walk

About this property

Canary Riverside Plaza London, Vignette Collection by IHG

Canary Riverside Plaza London, Vignette Collection by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 5931 square feet (551 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the luxury Canary Riverside Plaza London, Vignette Collection by IHG. You'll have access to the indoor pool and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 142 guestrooms or units
  • 8 levels
  • Conference rooms
  • 5931 sq ft of conference space
  • 551 sq. m of conference space
  • Built in 1999
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Canary Riverside Plaza London, Vignette Collection by IHG offers 142 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch Smart televisions come with premium cable channels and video game consoles.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Canary Riverside has 1 treatment room. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

A high-rise hotel with a prominent 'NOVOTEL' sign, featuring a modern glass facade and multiple floors.
Novotel London Canary Wharf Hotel
Canary Wharf
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,004 reviews
The price is NZ$330
includes taxes & fees
13 Nov - 14 Nov
Novotel London Canary Wharf Hotel

Property amenities

Parking and transport

  • Secured valet parking on site (GBP 35 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Quadrato Lounge & Bar
  • Quadrato Restaurant
  • Terrace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,931 square feet of conference space

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1999
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Children under 16 may access the health club facilities and indoor pool Monday-Saturday 8:30-10:30 AM, and Sunday 9-11 AM. Children between 16-18 may access these facilities during all operating hours when accompanied by an adult.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the swimming pools
  • Fitness facilities
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 33 per person
  • Valet parking fee: GBP 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Canary Riverside Plaza London, Vignette Collection by IHG?

Canary Riverside Plaza London, Vignette Collection by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canary Riverside Plaza London, Vignette Collection by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Canary Riverside Plaza London, Vignette Collection by IHG on 8 Nov 2026 start from NZ$469, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canary Riverside Plaza London, Vignette Collection by IHG?

Yep, Canary Riverside Plaza London, Vignette Collection by IHG has secured valet parking with in/out privileges for GBP 35 per night. Additionally there is motorhome/coach/lorry parking, for a fee. Onsite parking is limited.

Is there a spa on site at Canary Riverside Plaza London, Vignette Collection by IHG?

Yep, Canary Riverside is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Canary Riverside Plaza London, Vignette Collection by IHG have a pool?

Canary Riverside Plaza London, Vignette Collection by IHG has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Canary Riverside Plaza London, Vignette Collection by IHG?

Canary Riverside Plaza London, Vignette Collection by IHG features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Canary Riverside Plaza London, Vignette Collection by IHG a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Canary Riverside Plaza London, Vignette Collection by IHG.

Is Canary Riverside Plaza London, Vignette Collection by IHG family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Canary Riverside Plaza London, Vignette Collection by IHG is a hit with families.

Are there hot tubs in the rooms at Canary Riverside Plaza London, Vignette Collection by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Canary Riverside Plaza London, Vignette Collection by IHG serve breakfast?

Sure does, English breakfast is offered on weekdays between 6:30 AM and 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Canary Riverside Plaza London, Vignette Collection by IHG?

No, Canary Riverside Plaza London, Vignette Collection by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Canary Riverside Plaza London, Vignette Collection by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Canary Riverside Plaza London, Vignette Collection by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Canary Riverside Plaza London, Vignette Collection by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 533 out of 790 reviews
Rating 8 - Good. 144 out of 790 reviews
Rating 6 - Okay. 65 out of 790 reviews
Rating 4 - Poor. 15 out of 790 reviews
Rating 2 - Terrible. 33 out of 790 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible from our room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean and quiet. Great night sleep. Views wonderful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb facilities. Great location. I’ll be looking to stay back over in future for work.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, bath and shower, lovely and accessible area
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotel, well located
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a regular now, staff friendly and welcoming . Hotel is ideal location quiet properly built decent size rooms. Parking easy too. Good for Canary Wharf, O2 DLR riverboat and tube.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would stay again. The only thing I could fault was the fact that they didn’t have any USB plug sockets so bring your plugs along with the charging cables. Otherwise an excellent 1 night stay.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
Multiple fire alarms throughout the night really ruined our stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic river view. We used the swimming pool which was good, along with the spa.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place staff was amazing thank you for a great service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel. Poor systems, disruption due to fire alarms going off in night, room keys not working, incompetent staff. Do not stay here.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location and amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful tropical boutique hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here when in canary wharf for meetings. Although the hotel is little dated for a 5*, it has an amazing leisure centre access with beautiful riverside pool. The staff were all really attentive and fantastic. Particular shout to Cindy who was super helpful to me on reception. Really appreciate it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Comfortable room. Everything good. And the breakfast was excellent. Thank you.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, staff so accommodating and the health spa and pool is wonderful to use
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, very friendly staff, good level of cleanliness
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Lots of stains on carpet. Breakfast if extortionate. 33 quid for a full English! Stayed over 1 night and fire alarm went off 4-5 times until 3am. Staff did not know the cause and ensure it wouldn’t happen again… and It did. However, in the morning reception staff ensured a full refund without ask due to the inconvenience and lack of sleep. Bed was very comfy and mini bar was full with goodies :)
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but if you plan on working while you’re there, don’t. The internet was absolutely terrible. Fine for an email or two but for any video or even non-video conferencing be prepared to cut out every minute or two. Incredibly frustrating. Otherwise a beautiful hotel with stunning city and Thames views with really great staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing stay at the hotel! The staff went above and beyond and upgraded our room which was fab
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the breakfast was good. Great view from the room
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Bit overrated and needs a revamp. Useful and good location for Marathon. They need to rethink amenities- no kettle / tea / biscuits for a 5* hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attentive staff, hotel facilities all great although we did not have time to use the spa/pool sadly. Hotel seemed very quiet so atmosphere a little lacking. Room was clean and spacious with a fabulous view of the river, although the decor seemed a little dated and in need of some TLC. Breakfast great but additional cost. Overall a great hotel stay with excellent access to the Thames clipper for access to the O2 and also central London.
Stayed 1 night in May 2026

More Destinations