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Caring Hotel

3.0 star property
Victorian hotel in London with a 24-hour front desk

Photo gallery for Caring Hotel

Front of property
In-room safe, desk, soundproofing, iron/ironing board
View from property
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is NZ$207
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
24 Craven Hill Gardens, London, England, W2 3EA
  • Hyde Park
    ‪9 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Ensuite

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Separate bath and shower
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Double Room, Ensuite

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Ensuite

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Triple Room, Ensuite

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Ensuite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Ensuite

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

London

Caring Hotel places you in the centre of London, within just a 5-minute stroll of Kensington Gardens and within 15 minutes of Hyde Park. Highlights at this Victorian hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find luggage storage and a front desk safe. Continental breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Kensington Palace.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 9 min walk - 0.8 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Marble Arch - 4 min drive - 2.0 km
  • Oxford Street - 5 min drive - 2.6 km

Getting around

  • Queensway Underground Station - 7 min walk
  • London Paddington Station - 9 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Halepi - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬5 min walk
  • ‪Four Seasons - ‬7 min walk
  • ‪The Beachcomber - ‬7 min walk

About this property

Caring Hotel

Victorian hotel in London with a 24-hour front desk
As a guest of Caring Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Caring Hotel offers 25 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Lithuanian, Russian

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 1,435 reviews
The price is NZ$205
includes taxes & fees
24 Aug - 25 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 10 per person

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 per person
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Caring Hotel.

Property is also known as

Caring Hotel
Caring Hotel London
Caring London
Hotel Caring
Caring Hotel London, England
Caring Hotel Hotel
Caring Hotel London
Caring Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Caring Hotel?

Caring Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caring Hotel?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Caring Hotel on 1 Sept 2025 start from NZ$206.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caring Hotel serve breakfast?

Sure does, continental brekkie is offered on weekdays between 7:30 AM and 9:30 AM and weekends from 8:00 AM to 9:30 AM.

Is there a free airport shuttle available at Caring Hotel?

No, Caring Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Caring Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Caring Hotel?

No, pets are not allowed.

Caring Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 195 out of 1000 reviews
Rating 8 - Good. 479 out of 1000 reviews
Rating 6 - Okay. 241 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Stayed 1 night in Apr 2025

8/10 Good

Alina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place to stay in a beautiful area

Stayed 1 night in Apr 2025

8/10 Good

Anthony

It was in a nice and quiet area. The shower was difficult to figure out
Stayed 3 nights in Apr 2025

4/10 Poor

Heidi

Travelled with group
Disliked: Staff & service, room comfort

Think Twice, website is misleading.

Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful. No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general. I would not stay at this hotel again.
Laundry piled in the first floor foyer for some reason
Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Only for the fit!!

Be aware there is no lift and to our room was 60 steep steps!! At our age we were breathless! The room is very small (33) and hot , bed was comfortable, seemed clean Breakfast was a bit sparse
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sachin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Near to areas and station.
Stayed 1 night in Nov 2024

6/10 Okay

Drew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the staff was friendly and the breakfast was good. The problem was the room at the top of the building 6 flights of stairs so don't take huge amounts of luggage it will take maximum effort and the windows !!!!! Rattle and bang honestly it would of been quieter sleeping under a tree in Hyde park.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Marina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mid-range hotel

The room was on the third floor upstairs, no lift, no AC, window was not able to open, the water heater in shower is a special mechanism that makes a lot of noise. It makes so terrible noise which you hear during very early morning hours when your neighbors in other rooms get shower. The breakfast is very simple, no scrambles.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant, really helpful and very polite and friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities

Dissatisfied

Hotel room had not been cleaned 10 major issues in terms of cleanliness we then had to relocate to another hotel which was fine but not the location we’d chosen
Stayed 2 nights in Jul 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the trip upstairs to our room -- I understand that in London "4th floor" means 4 flights up from the ground floor. But we had six flights, including the final steep, narrow, long flight (19 steps). Made me appreciate one aspect of what Victorian servants had to put up with!
Stayed 6 nights in Apr 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a deluxe double room

If being in the basement with the ironing board and the plumbing is considered deluxe, we must change our concept of deluxe. Thoroughly disappointed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area , Decent Hotel.

Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but very clean, great location.
Stayed 3 nights in Apr 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed at this same hotel for over 40 years. The amenities are sufficient, however, feel that the staff ie. breakfast/cleaning crew felt like they were rushed and sometimes communication was difficult. Is it possible they are trying to do too much? Clean the rooms and take care of breakfast? I feel like more staffing would help. The check-in also was not an easy process.
Stayed 7 nights in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Bed was not that comfortable and our room was close to front door of hotel so a bit noisy. When asked to change to another room, we were denied. . We did feel safe and the staff were all very pleasant/ helpful.
Stayed 7 nights in Apr 2024

8/10 Good

Lim Fung Dickson Sze

Stayed 1 night in Jan 2024