Carlton Hotel

2.5 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Photo gallery for Carlton Hotel

Exterior
Coffee/tea maker, electric kettle
Pillow-top beds, in-room safe, desk, WiFi
Quadruple Room
Reception

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$140
includes taxes & fees
8 Jan - 9 Jan 2026

Explore the area

View map
90 Belgrave Road, Victoria, London, England, SW1V 2BJ
  • Place, Victoria Station Travel Information Centre
    ‪9 min walk‬
  • Place, Apollo Victoria Theatre
    ‪9 min walk‬
  • Place, Buckingham Palace
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

Single Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 1
  • 1 Twin Bed

Double Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Twin Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Family Room (Large)

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 5
  • 1 Double Bed OR 3 Twin Beds

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About the area

London

Carlton Hotel puts you in the heart of London, within a 20-minute stroll of popular places like Buckingham Palace and Westminster Abbey. .This smoke-free hotel offers concierge services, a 24-hour front desk and express check-in. Added amenities include Wi-Fi in public areas, express check-out and luggage storage. .Attractions within a 30-minute walk of this London City Centre hotel include Big Ben and Hyde Park.

What's nearby

  • Thames River - 8 min walk - 0.7 km
  • Victoria Station Travel Information Centre - 9 min walk - 0.8 km
  • Westminster Cathedral - 9 min walk - 0.8 km
  • Apollo Victoria Theatre - 9 min walk - 0.8 km
  • Buckingham Palace - 17 min walk - 1.5 km

Getting around

  • Pimlico Underground Station - 6 min walk
  • London (ZEP-Victoria Train Station) - 9 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪The Circle - ‬5 min walk
  • ‪Cask Pub & Kitchen - ‬2 min walk
  • ‪The Queens Arms - ‬4 min walk
  • ‪The Marquis of Westminster - ‬4 min walk
  • ‪The Gallery - ‬4 min walk

About this property

Carlton Hotel

Hotel with a 24-hour front desk, near Buckingham Palace
As a guest of Carlton Hotel, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is available in public spaces for a fee. Carlton Hotel also features express check-out and a front desk safe.

This London hotel is smoke free.

  • 20 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Carlton Hotel offers 20 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. In-room wireless Internet access is available for a surcharge.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per stay)
  • Available in some public areas: WiFi (GBP 5 per stay)

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5.00 per stay (rates may vary)
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Carlton Hotel.

Property is also known as

Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Carlton Hotel?

Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carlton Hotel?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Carlton Hotel on 8 Jan 2026 start from NZ$140.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Carlton Hotel?

No, Carlton Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Carlton Hotel?

No, pets are not allowed.

Carlton Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 125 out of 953 reviews
Rating 8 - Good. 272 out of 953 reviews
Rating 6 - Okay. 289 out of 953 reviews
Rating 4 - Poor. 163 out of 953 reviews
Rating 2 - Terrible. 104 out of 953 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Terry

Great location

It was definitely a basic hotel, however it was clean and comfortable. The shower was beyond tiny but did provide hot water! It’s great location.
Stayed 6 nights in Sep 2025

4/10 Poor

james

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Emmanouil

Disliked: Cleanliness, staff & service
Very dirty,
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel at a very good price.
Stayed 1 night in Sep 2025

8/10 Good

Iren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice, large and airy it was kept ommaculate. Only problem was that i had to go up two high floors, whuch after wondering atound the city, was a bit demanding fir my age. But ror younger people tjis is an excellent place fod yhe price.
Stayed 5 nights in Aug 2025

6/10 Okay

Adam

Travelled with family

Could be better

Large room, small bathroom, dust on top of and behind cabinets, cobwebs in the corners, panel loose hiding the bathroom pipe work, hole in wall under dressing table, some marks on the bedding, noise coming from room above squeaking floor boards and not very noise absorbing, area located in was brilliant for getting to the underground and sights
Stayed 2 nights in Aug 2025

6/10 Okay

carol

Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay for one or two nights

Ok for a short stay but hotel is very tired and things need replacing and painting. No mattress protector on the bed, no hand towel, no shower mat. Funny smell in the bathroom probably the drains. Location great, ten min walk from Victoria.
Stayed 2 nights in Aug 2025

6/10 Okay

Ayomide

Stayed 1 night in Aug 2025

10/10 Excellent

Amandeep

Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Amenities
It’s very small. No snacks available.
Stayed 5 nights in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget and basic hotel but perfect for an overnight stay in London at a cheaper cost. Clean and comfortable room, plenty of space. Great location for victoria coach station and underground.
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Liked: Cleanliness
Disliked: Room comfort

Bare Bones

The Carlton is a bare bones hotel, meaning no frills. It provides a fan, electric tea kettle, TV. Internet is an extra charge. There is no refrigerator or microwave. There were too many beds in the room, leaving very little space to move around. It was clean. The bathroom was a wet bath where everything gets wet when showering.
Stayed 2 nights in Jul 2025

6/10 Okay

Chelsea Uzoma

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not so great a stay

This hotel is not for comfort, if you are just looking for somewhere for the night that offers you closeness to Victoria station for the night, then it's fine but for long term, it doesn't work. They charge so much to give you so little. Outdated deco, television so tiny and old you can barely see a thing. Not family friendly at all. You have to pay to use the internet after paying more than £100 pr night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Craig

Business traveller
Disliked: Amenities
Good location, in the heart of London. Local amenities and transport are excellent. Hotel itself is not well maintained. Broken light, leaky shower, damaged walls and doors. £100/night room was absolutely tiny. I could reach either side with a single step forward. Bathroom was... functionally okay, but again very cramped. Toilet is basically in the shower. No AC so very hot in summer. No window lock, despite being 2nd floor, I'd expect one in central London. Staff were nice enough, a little ignorant and head down in their phones but polite when needed.
Stayed 2 nights in Jul 2025

2/10 Terrible

Asif

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

François

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Stayed 3 nights in Jun 2025

6/10 Okay

Annette Pete

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had a family room and the bathroom was very small. No bath mat was given to prevent slip and fall. The bathroom door wouldn't open fully due to the size of the double bed. If it had been 2 twins the room would seem much larger and more accessible. For the price it was ok but next time I would spend more to get a better room in the area.
Stayed 5 nights in Jun 2025

2/10 Terrible

Timothy

Stayed 2 nights in Jun 2025

8/10 Good

Leeann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean today staff were lovely
Stayed 1 night in Jun 2025

4/10 Poor

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In need of upgrade

This hotel should not advertise that it offers breakfast and wifi There is no breakfast included in the price There is no WiFi unless you pay The rooms are shabby and old , and is real need of an upgrade The beds are incredibly old and uncomfortable. The bathroom is shocking , tiny space with smelly and old shower curtain. Not hygienic at all The staff are neither helpful or unhelpful Just sat there on their phones. I would not recommend this hotel Very very disappointing,
Stayed 2 nights in Jun 2025