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Carlton Hotel

2.5 star property
Hotel in London, near Buckingham Palace

Photo gallery for Carlton Hotel

Exterior
Restaurant
Reception
Pillow-top beds, in-room safe, desk, WiFi
Quadruple Room

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$129
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
90 Belgrave Road, Victoria, London, England, SW1V 2BJ
  • Place, Thames River
    ‪8 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪9 min walk‬
  • Place, Buckingham Palace
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Single Room

Room amenity

Single Room

Highlights

Heating
TV
Pillow-top bed
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Room amenity

Double Room

Highlights

Heating
TV
Pillow-top bed
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Pillow-top beds, in-room safe, desk, WiFi

Triple Room

Highlights

Heating
TV
Pillow-top bed
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Pillow-top beds, in-room safe, desk, WiFi

Quadruple Room

Highlights

Heating
TV
Pillow-top bed
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
TV
Pillow-top bed
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Large)

Family Room (Large)

Family Room (Large)

Highlights

Heating
TV
Pillow-top bed
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 5
  • 1 Double Bed OR 3 Single Beds

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About the area

London

Carlton Hotel puts you in the heart of London, within a 20-minute stroll of popular places like Buckingham Palace and Westminster Abbey. .This smoke-free hotel offers concierge services, a 24-hour front desk and express check-in. Added amenities include Wi-Fi in public areas, express check-out and luggage storage. .Attractions within a 30-minute walk of this London City Centre hotel include Big Ben and Hyde Park.

What's nearby

  • Thames River - 8 min walk - 0.7 km
  • Victoria Station Travel Information Centre - 9 min walk - 0.8 km
  • Westminster Cathedral - 9 min walk - 0.8 km
  • Apollo Victoria Theatre - 9 min walk - 0.8 km
  • Buckingham Palace - 17 min walk - 1.5 km

Getting around

  • Pimlico Underground Station - 6 min walk
  • London (ZEP-Victoria Train Station) - 9 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪The Circle - ‬5 min walk
  • ‪The Queens Arms - ‬4 min walk
  • ‪Cask Pub & Kitchen - ‬2 min walk
  • ‪Delizie D'italia - ‬5 min walk
  • ‪The Marquis of Westminster - ‬4 min walk

About this property

Carlton Hotel

Hotel in London, near Buckingham Palace
As a guest of Carlton Hotel, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is available in public spaces for a fee. Carlton Hotel also features express check-out and a front desk safe.

This London hotel is smoke free.

  • 20 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Carlton Hotel offers 20 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. In-room wireless Internet access is available for a surcharge.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per stay)
  • Available in some public areas: WiFi (GBP 5 per stay)

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5.00 per stay (rates may vary)
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Carlton Hotel.

Property is also known as

Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Carlton Hotel?

Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carlton Hotel?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Carlton Hotel on 23 Feb 2026 start from NZ$128.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Carlton Hotel?

No, Carlton Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Carlton Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Carlton Hotel?

No, pets are not allowed.

Carlton Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 126 out of 957 reviews
Rating 8 - Good. 273 out of 957 reviews
Rating 6 - Okay. 290 out of 957 reviews
Rating 4 - Poor. 163 out of 957 reviews
Rating 2 - Terrible. 105 out of 957 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Allan

Business traveller
Disliked: Cleanliness, amenities
All fine for the price ficen it is londonbut radiator had no trv on it so room was too hot leaving me to have to open the window all night so then noises kept waking me up.. thats all. Thanks
Stayed 1 night in Nov 2025

6/10 Okay

Camella

Liked: Cleanliness, property conditions & facilities
There are a lot of stairs to get to rooms. Customers in bad health or woth jeart conditions should not book. Otherwise clean and friendly service. Shower and toilet is basically a refurbished closet but clean and any person under UK dress size 20 can move about. Windows do not have safety bars so take care if travelling with kids as they can easily open and get out. Tv was about 12inch. Room and bedding was clean
Stayed 1 night in Oct 2025

6/10 Okay

Ben

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Location very good for all transport Staff were very friendly and helpful I would stay there again
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Sep 2025

6/10 Okay

Moshood

Travelled with family
Disliked: Cleanliness
Shops near by and easy access to the underground tub
Stayed 1 night in Oct 2025

4/10 Poor

Smári

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Louis

Stayed 1 night in Sep 2025

8/10 Good

Lance, LETHBRIDGE

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very small room, cheaply maintained. The staff is nice and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly and helpful. Were able to help with directions to many attractions. A staff member was a great help when my car service that I had arranged cancelled very last minute
Stayed 3 nights in Sep 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

8/10 Good

Terry

Great location

It was definitely a basic hotel, however it was clean and comfortable. The shower was beyond tiny but did provide hot water! It’s great location.
Stayed 6 nights in Sep 2025

4/10 Poor

james

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Emmanouil

Disliked: Cleanliness, staff & service
Very dirty,
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel at a very good price.
Stayed 1 night in Sep 2025

8/10 Good

Iren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice, large and airy it was kept ommaculate. Only problem was that i had to go up two high floors, whuch after wondering atound the city, was a bit demanding fir my age. But ror younger people tjis is an excellent place fod yhe price.
Stayed 5 nights in Aug 2025

6/10 Okay

Adam

Travelled with family

Could be better

Large room, small bathroom, dust on top of and behind cabinets, cobwebs in the corners, panel loose hiding the bathroom pipe work, hole in wall under dressing table, some marks on the bedding, noise coming from room above squeaking floor boards and not very noise absorbing, area located in was brilliant for getting to the underground and sights
Stayed 2 nights in Aug 2025

6/10 Okay

carol

Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay for one or two nights

Ok for a short stay but hotel is very tired and things need replacing and painting. No mattress protector on the bed, no hand towel, no shower mat. Funny smell in the bathroom probably the drains. Location great, ten min walk from Victoria.
Stayed 2 nights in Aug 2025

6/10 Okay

Ayomide

Stayed 1 night in Aug 2025