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4.6 out of 5

"The location is really convenient! The staff are very friendly and helpful! There is free coffee for 24 hours a day at the lobby! If you are an apple ... " More

By a verified traveller on Fri 21 Dec 2018

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Hotel Description

At Citadines South Kensington London you'll be within just a 10-minute stroll of popular attractions like Imperial College London and Kensington High Street. Highlights at this aparthotel include in-room kitchens, free WiFi, and free internet.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with a dining area, a sitting area, and free local calls. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A rainfall showerhead, a safe, and a hair dryer are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Added amenities include laundry facilities, concierge services, and a 24-hour front desk. There's also the convenience of self parking.

Attractions within a 10-minute walk of this London City Centre aparthotel include Natural History Museum and Kensington Gardens.

Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$241* Per night/room 14 Apr. - 15 Apr.

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Citadines South Kensington London ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines South Kensington London

Everyone (4) Family (1)
4 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Anthony Bull

Dear Reviewer, we thank you for bestowing upon us a positive review score. We are grateful for your valued custom and look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager

5 out of 5
The location is really convenient! The staff are very friendly and helpful! There is free coffee for 24 hours a day at the lobby! If you are an apple lover you can grab a complimentary apple as well. Overall our experience was very good!

Posted by on 21 Dec. 2018

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Comment from Hotel Management

26 Dec. 2018 by Marina/Front Office Manager

Dear Sir/Madam. Thank you very much for sharing your feedback. My team and I are happy to hear, that your recent stay with us was a pleasant one and that we have met your expectations. We look forward in welcoming you back in the near future. Best regards,

5 out of 5

Good hotel & location

Pros: Location.
Cons: Faster wifi.
Location: Lots of museums and good eating.
Hotel was great, nice and close to all the museums and public transport.

Posted by on 23 Jan. 2018

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Comment from Hotel Management

24 Jan. 2018 by Wing

Dear Reviewer, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again at Citadines South Kensington.

4 out of 5

Nice hotel close to shops and metro

We stayed 6 days and got a complimentary room service. You can request for fresh towels at no charge. Friendly staff and prompt room service. Clean room, free coffee and tea at reception and lots of cafe and restaurants nearby.

Posted by , from australia on 28 Jun. 2017

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Comment from Hotel Management

2 Jul. 2017 by Wing

Dear Sharon, Thank you for staying at Citadines South Kensington and for taking the time to share your experience. We are delighted that our apartment met your expectations and we would like to thank you for your kind words. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. We hope to see you again soon. Best wishes, Wing Yin Choi

5 out of 5

Lovely part of London

This hotel is in a great part of London - south Kensington. Close to parks, tube and museums but at the same time quiet and leafy. We loved the Citadines. Little extras like the coffee and water were great and the staff are super friendly. Recommend it highly!

Posted by , from Aus on 26 Jun. 2017

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Comment from Hotel Management

2 Jul. 2017 by Wing

Dear Kathy, Thank you for choosing to stay at Citadines South Kensington and for taking the time to complete your review in relation to your experience. I am glad that you enjoyed your stay with us and would highly recommend us to your family and friends. We look forwar to welcomign you and them in the near future! Best wishes, Wing Yin Choi

About the Citadines South Kensington London

Location 35A Gloucester Road, London, England SW7 4PL

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Citadines South Kensington London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This London aparthotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Built in 1996
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: West Brompton Station (1.9 km / 1.2 mi)
  • Metro station: Gloucester Road Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines South Kensington London offers 92 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Sitting area
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines London South Kensington
  • Citadines Prestige Apartment London South Kensington
  • Citadines Prestige London South Kensington
  • Citadines Prestige South Kensington London
  • Citadines South Kensington London Apartment
  • Citadines Apartment
  • Citadines South Kensington London
  • Citadines South Kensington London Aparthotel
  • Citadines Prestige South Kensington Hotel London
  • Citadines Hotel London
  • Citadines South Kensington London, England
  • Citadines Aparthotel
  • Citanes Prestige Kensington L
  • Citadines Kensington London
  • Citadines South Kensington London London
  • Citadines South Kensington London Aparthotel
  • Citadines South Kensington London Aparthotel London
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.