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citizenM London Victoria Station

4.0 star property

Photo gallery for citizenM London Victoria Station

Property amenity
A modern living room with a sofa, armchairs, a TV, and a bookshelf filled with books and decorative items.
A modern living room with two yellow armchairs, a small orange table, and a bookshelf filled with books and decorative items.
A modern bar area with a checkered floor, a counter with snacks, and a refrigerator stocked with beverages.
A modern hotel with a grid of windows and a colorful mural on the left.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$260
includes taxes & fees
26 July - 27 July

Explore the area

View map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own bar, serving drinks along with light fare. Business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Westminster Abbey and Green Park.

What's nearby

  • Westminster Cathedral - 1 min walk - 0.2 km
  • Apollo Victoria Theatre - 2 min walk - 0.2 km
  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 10 min walk - 0.9 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 4 min walk
  • London (LCY-London City) - 58 min drive

Restaurants

  • ‪The Duke of York - ‬2 min walk
  • ‪Wetherspoons - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

citizenM London Victoria Station

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Air-conditioning
  • Laundry room
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.50 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 3 Jul 2026, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 26 Jul 2026 start from NZ$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers highly rate the buffet brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1575 out of 2075 reviews
Rating 8 - Good. 365 out of 2075 reviews
Rating 6 - Okay. 88 out of 2075 reviews
Rating 4 - Poor. 24 out of 2075 reviews
Rating 2 - Terrible. 23 out of 2075 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly a great hotel specially for the price
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Joost

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, super friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very modern and food was excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. The staff was great, room was clean, hotel in good shape. Would definitely stay here again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and place was kept up very nice. Will come back for sure the next time i’m in Victoria.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Super helpful great staff, breakfast, quiet and comfortable room great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jermel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive. The location is perfect. Close to restaurants, plays and major attractions. Also, the hotel was very clean and tidy with a trendy and hip vibe! Would definitely stay here again and recommend to anyone coming to London.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
Great hotel, staff very nicr
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jenele

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place I will definitely be heading back. The stag is absolutely amazing. Thank you guys I had a wonderful time
Stayed 3 nights in Mar 2026
Verified

8/10 Good

ERNEST

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Very clean and friendly staff. Good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Helpful staff and nice reception / coworking area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jamieson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Victoria station 4 min walk. Awesome staff, nice lobby, 24 hour bar, I will stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money and a Monday night, comfy bed, friendly staff and I secretly love all the slightly gimmicky lighting/mood stuff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

armand

Liked: Cleanliness, staff & service, amenities
We always love staying at any M hotels. The staff were attentive and the rooms are clean and comfortable. The location was perfect for our trip. We had a good vacation, the hotel was a perfect stay to rest.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
self check in; staff incredibly helpful; tasty food and drinks till after 2am! Very small rinds but has everything you really need. Appreciate the dark night blinds, the control of all electronics in the room at your fingers. Would stay again!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yoshiteru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs were excellent. Very professional with knowledge and kindness.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was cozy but the designers made great use of the space to ensure you have all of the helpful amenities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities
Room was spotless very modern , staff was very pleasant and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Liang Wei

Liked: Cleanliness, staff & service, amenities
Excellent, service, location , room and lobby, perfect, definitely will back to stay when I am in London
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy check in, super clean!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transportation. Rooms were small but spacious, well layered out and updated. Hot breakfast before we headed out- we didn’t purchase ahead as didn’t know plans but was able to pay at the moment, great selection of hot and cold items, fruit and spreads as well as custom coffee and selection of tea or hot chocolate ( March was cold so welcomed a hot beverage)
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was functional and very well located, but the rooms were pretty small and the WiFi was so-so and often required signing in even if it was configured to auto connect.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jamieson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is attentive, friendly and helpful. Lobby is where it’s at. Rooms are small but perfectly designed. Location is handy to all your needs and wants. Will be staying here again without a doubt.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and good size. The location of the hotel is perfect and the staff is always attentive and willing to go the extra mile.
Stayed 3 nights in Jan 2026