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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Property amenity
Room, 1 King Bed, City View
Breakfast, lunch and dinner served
Interior detail
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$306
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

9.2 out of 10
Wonderful
(325 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Fan
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
25 Aug - 26 Aug
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About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this property include a restaurant, a bar/lounge and a 24-hour business centre. .Smart televisions with digital channels are featured in all 226 rooms, and you can enjoy iPads, iPod docks and safes. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, TVs, hairdryers and phones are available. Housekeeping is available on request. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the property's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre property include Green Park and Hyde Park Corner.

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Big Ben - 17 min walk - 1.5 km
  • Trafalgar Square - 4 min drive - 2.0 km
  • Piccadilly Circus - 4 min drive - 2.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Duke of York - ‬2 min walk
  • ‪Itsu - ‬3 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,650 reviews
The price is NZ$316
includes taxes & fees
31 Aug - 1 Sept
Hotel Riu Plaza London Victoria

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 25 Aug 2025 start from NZ$306.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers highly rate the buffet brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1483 out of 1948 reviews
Rating 8 - Good. 339 out of 1948 reviews
Rating 6 - Okay. 80 out of 1948 reviews
Rating 4 - Poor. 25 out of 1948 reviews
Rating 2 - Terrible. 21 out of 1948 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice atmosphere. Good breakfast Very handy to trains and buses. Bed comfortable. Breakfast had an ample range of selections.
Stayed 15 nights in Jul 2025

10/10 Excellent

Monty, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near Victoria station, which is near to major attractions in London, such as Westminster Abbey, London Eye, etc. The breakfast was good and healthy, and staffs are friendly and helpful.
Stayed 5 nights in May 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Warm welcome at reception. Room is a good size , comfy bed, and excellent shower. Close to train station, handy for bus and tube. Victoria is a busy, noisy area. Room was very quiet.
Stayed 2 nights in May 2025

2/10 Terrible

Iris

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Small and not helpful at all. Smallest room I have ever seen
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central London, very close to Victoria station. The breakfasts were excellent and good value for money. The rooms were clean and very high tech with everything controlled from an iPad. The staff were extremely helpful and friendly. A special shoutout to Rishi, a tall Australian young man who was always helpful and had a big smile on his face! Thank you Rishi - you helped make our stay a wonderful experience.
Stayed 3 nights in May 2025

10/10 Excellent

Cara

Stayed 1 night in May 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well decorated and funky property, lovely bar area downstairs in the hotel. Rooms on the smaller side but huge comfy beds. Bathroom is like a pod in the room which is ok. Biggest disappointment was there was no kettle/cups to be able to make a drink. Having to spend an additional £7 on two cups of tea and having to go downstairs and get it in the morning was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of where this property is located could easily get you anywhere in London as well as the rest of the UK. Its very modern and absolutely perfect for people that know they are going to be exploring all day. The bed was super comfy with drawers under that you could fit your whole suitcase in, as well as a safe drawer. The staff was plentiful and very helpful with the computerized checkin/checkout. We are older, so that was a blessing. Breakfast was amazing. It had everything for any breakfast tastes. Artisan breads, fruits, smoked salmon, eggs, sausage etc. No wait, just grab and go. A few homeless outside as its SO close the Victoria Station, but no issues. We would defo stay again, and even have looked for some of their other hotels while traveling. We've told family and friends in the US and UK that travel frequently to London.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
First time staying at sn. M hotel, definitely won’t be our last. Staff was amazing, hote was clean, quick and convenient to Victoria station. Breakfast
Stayed 1 night in May 2025

6/10 Okay

DONALD LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, very little space, bed was against the wall on two sides, which made it difficult to get in and out. No fan in the bathroom, and the shower leaked. But the location to the subway was ideal for us.
Stayed 3 nights in May 2025

10/10 Excellent

daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay the only thing is the approach to t

Stayed 3 nights in May 2025

10/10 Excellent

Monty, Mississauga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 2 nights in May 2025

8/10 Good

Dixie, Madison

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient location.
Stayed 1 night in May 2025

4/10 Poor

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable

They need to focus more on comfort than electronics. If you want a relaxing vacation find a different hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible bathroom was one of the best designed I've ever stayed in. Fold down grab bars everywhere. Soap dispensers next to the shower bench but without having to contort yourself to reach them. Bed is not very accessible for two occupants as you can only get out of one side, and the other person must climb over the one closest to the edge. Also, by only having a nightstand on one side of the bed it's not too good for having any devices near the second person at night. We solved this by moving the pillows to the 'foot' of the bed, where there's a huge table for putting stuff on. This is only likely to be a problem in the accessible room, due to needing the space for wheelchair access to the side of the bed. Staff were great. Breakfast is excellent. iPad control of all in-room devices worked well.
Stayed 4 nights in May 2025

6/10 Okay

Monsiri

No hot water pot/coffee or tea in the room like other hotels.
Stayed 4 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check in for our stay a day later than expected and although I emailed the property to let them know we were coming around 9:00 am the 2nd day of our reservation, they still gave our room away. When we arrived they told us there were “no clean rooms” but they did manage to find one, although it was an accessible room (this really only affected the bathroom). The girl working the front desk was very nice, the building itself was clean and modern, and close to Victoria Station, easily walkable to Buckingham Palace, etc. The reason for 2 stars is it’s just not good business to double book rooms. Lots of good hotel options in this area, I think next time I’ll stay elsewhere.
Stayed 2 nights in May 2025

10/10 Excellent

Vijaykumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The iPad controller was difficult in the middle of the night. Sometimes the TV failed. Very quiet room, a little small. 24/7 bar in lobby, very convenient to Victoria station, outstanding if you are there to see wicked or Hamilton!
Stayed 5 nights in Apr 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Victoria Station, two theatres and Buckingham Palace! Clean hotel, comfortable bed and courteous and friendly staff! Great value for the price. Loved it and will return!
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top citizen

CitizenM Vauxhall road is a modern, comfortable space with spacious rooms and funky decor. Our room had a tablet that you could control the TV, temperature, blinds and lighting from. Being able to change the colour was also fun! Ourvroom came with a bed buddy, nice touch! Very comfortable large bed. Nice seating area downstairs.
Bed buddy
View from 10th floor, 1020
Stayed 1 night in May 2025