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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Property amenity
Interior detail
Premium Room, 1 King Bed (View)
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$303
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel Riu Plaza London The Westminster

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  • Free Wi-Fi
  • Air-conditioning
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  • Breakfast available
4.5 out of 5, Wonderful, 1,319 reviews
The price is NZ$295
includes taxes & fees
22 Feb - 23 Feb
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About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this property include a restaurant, a bar/lounge and a 24-hour business centre. .Flat-screen TVs with digital channels are featured in all 226 rooms, and you can enjoy free WiFi, iPads and iPod docks. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, safes, hairdryers and phones are available. Housekeeping is available on request. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the property's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre property include Green Park and Westminster Abbey.

What's nearby

  • Westminster Cathedral - 1 min walk - 0.2 km
  • Apollo Victoria Theatre - 2 min walk - 0.2 km
  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 4 min walk
  • London (LCY-London City) - 58 min drive

Restaurants

  • ‪Wetherspoons - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪The Duke of York - ‬2 min walk
  • ‪McDonald's - ‬3 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Presidential Suite Package | In-room dining
Hotel Riu Plaza London Victoria
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 3,331 reviews
The price is NZ$299
includes taxes & fees
22 Feb - 23 Feb
Hotel Riu Plaza London Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 22 Feb 2026 start from NZ$302.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers highly rate the buffet brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1545 out of 2038 reviews
Rating 8 - Good. 355 out of 2038 reviews
Rating 6 - Okay. 89 out of 2038 reviews
Rating 4 - Poor. 27 out of 2038 reviews
Rating 2 - Terrible. 22 out of 2038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and trendy place to stay. The staff here are stellar and super accommodating.
Stayed 5 nights in Nov 2025

6/10 Okay

Sunandan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but a bit too small
Stayed 4 nights in Nov 2025

10/10 Excellent

COLIN

Business traveller
Liked: Cleanliness, staff & service
Efficient hotel stay
Stayed 2 nights in Oct 2025

8/10 Good

Milton

Stayed 3 nights in Oct 2025

10/10 Excellent

Blas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff and comfortable bedding. It was in a great location to walk to landmarks, stores, restaurants and transportation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Athanasios

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything about this hotel was amazing, including the decor, the staff, the coffee, and just the whole feel to be able to hang out downstairs! Definitely would stay here again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel before. It is very convenient to Victoria station. The rooms are small but comfortable and it is fairly priced. Common area, breakfast and bar are also very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent from the minute we walked in so helpful and the hotel spotless. Would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the dollar
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great, impecable and the best part were your employees, love it the IPad to manage every things, the quality of the breakfast buffet was, I’ll for sure look to here next time in London, needles to say I highly recommend this hotel which is close to several touristic attractions !!!!
The Looby
The Looby
Stayed 6 nights in Oct 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint that i would have, is food selection at the bar, and if was breakfast available i didnt really knew about it. Also the check in process was different that what we are use to, but the staff came over and helped us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and staff…
Stayed 2 nights in Nov 2025

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness
Watery eggs selection ok
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

6/10 Okay

A W S

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2025

10/10 Excellent

Deena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool atmosphere. Clean, friendly and close to many good restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Divya

Liked: Cleanliness, amenities, property conditions & facilities
Bed is comfortable, shower is amazing. Room is small so maybe tough for 2, but it was perfect for a single traveler. Location and staff excellent too!
Stayed 5 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Plug socketa do not have USB or USB(C) charging points, but reception lent me a plug
Stayed 1 night in Oct 2025

4/10 Poor

Rahma

Business traveller
Disliked: Cleanliness
I was really disappointed with my stay. The bathroom had a strong, unpleasant smell that hit me as soon as I walked in, and the bed gave off an awful odor, something like wet dog mixed with bodily fluids. It was hard to sleep because the fumes were so strong. The room looked clean but the smell let you know it wasn’t actually clean. The only positive was the in-room technology, controlling everything through the iPad and changing the lights was pretty cool. Unfortunately, none of that makes up for tge smell. I won’t be coming back to this hotel again.
Stayed 1 night in Oct 2025