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City Courtyard Apartments & Penthouse

5.0 star property

Photo gallery for City Courtyard Apartments & Penthouse

Luxury Penthouse, 2 Bedrooms, Terrace, City View | Terrace/patio
Luxury Penthouse, 2 Bedrooms, Terrace, City View | Living area
Luxury Penthouse, 2 Bedrooms, Terrace, City View | Living area
Luxury Penthouse, 2 Bedrooms, Terrace, City View | Living area
Luxury Penthouse, 2 Bedrooms, Terrace, City View | Staircase

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space
  • Parking available

Explore the area

View map
253 Commercial Road, Cheltenham House, London, England, E1 2BT
  • Place, Brick Lane
    ‪14 min walk‬
  • Place, River Thames
    ‪14 min walk‬
  • Place, Tower of London
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬

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About the area

London

A luxury stay in London awaits you at City Courtyard Apartments & Penthouse. You'll be 1.8 km (1.1 mi) from Tower of London and 1.8 km (1.1 mi) from Liverpool Street. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, free WiFi and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a coffee/tea maker and an iron/ironing board are also available. Housekeeping is available once per stay. .This smoke-free apartment building offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a terrace and a garden. There's also the convenience of self parking.
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What's nearby

  • Financial District - 13 min walk - 1.2 km
  • Brick Lane - 14 min walk - 1.2 km
  • River Thames - 14 min walk - 1.2 km
  • Tower of London - 19 min walk - 1.6 km
  • Tower Bridge - 4 min drive - 2.0 km

Getting around

  • Shadwell Station - 6 min walk
  • Shadwell DLR Station - 6 min walk
  • Heathrow Airport (LHR) - 70 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The George Tavern - ‬4 min walk
  • ‪Eat Well at Royal London - ‬5 min walk
  • ‪Querky Cafe - ‬5 min walk
  • ‪Lahore Kebab House - ‬5 min walk

About this property

City Courtyard Apartments & Penthouse

As a guest of City Courtyard Apartments & Penthouse, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The luxury City Courtyard Apartments & Penthouse also features a garden, a picnic area, and concierge services. Parking is available for a fee.

This 5-star London apartment is smoke free.

  • 6 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
City Courtyard Apartments & Penthouse offers 6 accommodations with washers/dryers and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Accommodation at this 5-star apartment has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay-per-view films. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

City Courtyard Apartments Penthouse Apartment London
City Courtyard Apartments Penthouse London
City Courtyard Apartments Penthouse
City Courtyard Apartments & Penthouse London
City Courtyard Apartments & Penthouse Apartment
City Courtyard Apartments & Penthouse Apartment London

Frequently asked questions

What is the cancellation policy at City Courtyard Apartments & Penthouse?

City Courtyard Apartments & Penthouse offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Courtyard Apartments & Penthouse?

Yep, City Courtyard Apartments & Penthouse has a self car park for GBP 10.00 per day. A self car park is also available, for a fee.

Is City Courtyard Apartments & Penthouse family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that City Courtyard Apartments & Penthouse is a hit with families.

Is there a free airport shuttle available at City Courtyard Apartments & Penthouse?

No, City Courtyard Apartments & Penthouse does not offer an airport shuttle service.

What time are check-in & check-out at City Courtyard Apartments & Penthouse?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at City Courtyard Apartments & Penthouse?

No, only service animals are allowed.

City Courtyard Apartments & Penthouse Reviews

Reviews

5.6
Rating 10 - Excellent. 65 out of 300 reviews
Rating 8 - Good. 43 out of 300 reviews
Rating 6 - Okay. 45 out of 300 reviews
Rating 4 - Poor. 33 out of 300 reviews
Rating 2 - Terrible. 114 out of 300 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

daniel

Disliked: Cleanliness, room comfort, communication
A terrible experience. Advertised as a “ 5 star apartment “ .... filthy with broken beds , broken cupboards , no kitchen equipment , boiler broken so no hot water or heating , and a health hazard with a hole in the ceiling light with water dripping through on to your head in the toilet. Had to leave after 1 terrible night.
Stayed 2 nights in Oct 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication
Extensive damage to beds, wardrobes, D
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

dont book this place

Disgusting. No communication.
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Worst Place Ever

This place was absolutely horrible everything was broken the beds the chairs there was no cups or plates there was nothing in this apartment seems as if it’s never been cleaned the manager will take your deposit and not give it back to you whatsoever DONT BOOK
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Worst hotel ever just look at the reviews they do nothing about it
Stayed 7 nights in Apr 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Everything was damaged in this property & the we had no toilets to use
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Darren

Disliked: Cleanliness, amenities
Absolutely disgusting property DO NOT RENT!! This and all their other apartments should not be listed on Expedia and have definitely not been through any form of process regarding the Covid - 19 cleaning guidelines as the place is not fit to rent with; No hot water Dirty walls Dirty bed sheets with holes in Holes in the ceiling No door handles Broken tables Balcony doors that don’t lock As well as all this there was no toiletries what so ever and no handle on the bathroom door so it could not be closed without you being locked in which is a fire hazard They also ask for a large cash deposit so that they can accuse you of damage and pay back however much they see fit Pls AVOID this apartment needs to be condemned!!
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Ok

Ok
Stayed 2 nights in Jun 2020
Verified

2/10 Terrible

Abdul

Disliked: Cleanliness, room comfort

dirty and not worth it

Check in was at 3pm guy said to come 5pm so i said okay then around 5pm he called to said the property he was about to give me its not available and i will have to wait till 9pm now so i wait az i had no choice, when i went to the apartment the apartment was drity also door handles are still broken also toilet still broken from my previous booking whice was 2months ago
Stayed 1 night in May 2020
Verified

2/10 Terrible

Ali Shabazy

Disliked: Cleanliness, room comfort

0

Very dirty shower not working service zero
Stayed 1 night in Apr 2020
Verified

2/10 Terrible

Liyah

Disliked: Amenities
The owner is very rude. We paid for a penthouse suite and got put in an ordinary room with no open windows so it was very hot. Once we entered the room there were dirty clothes in the washing machine, holes in the walls and the bathroom had no lock. The bed was broken and we had a bad night sleep, the Netflix and the wifi were both down and when we asked to move rooms we was refused and the owner put the phone down when we described our issues.
Stayed 1 night in Apr 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Quite dirty and bathroom had hair everywhere the rooms floor was full of stains as well as the sofa
Stayed 1 night in Apr 2020
Verified

6/10 Okay

Sienna

Disliked: Cleanliness
There was many holes in the walls and the glass table was cracked which was very dangerous. There was also food left on a plait under a bed from a past visitor. The cleanliness was very very bad.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Fatima

Disliked: Cleanliness, amenities
Do not stay at this apartment the place was Incredibly dirty ,the door handles for most of the doors were broken, we did not even have toilet paper in the bathroom no tea or coffees and very rude staff.Worst place I have ever stayed at.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost!!

Total catfish. Photos don’t show the fact that this is in a terrible area where it scary to walk down the street, drug paraphernalia laying in halls of apartment, and there was BLOOD on the sheets and headboards (which are cloth) of both beds. The carpet in the bedrooms is nasty and stained, and the rooms are barren compared to photos—there are no nightstands, and the washing machine was full of someone’s clothing left in it. The provided toiletries is body wash and hand soap left and used by former tenant—like bottles you buy at the dollar store. We left after finding blood on sheets after a few hours, and I had to argue with the manager who tried to blame me for state of e room because I checked in an hour early and they “didn’t have time to clean it”. Also, the towels were used and dirty. Photo below shows the “entrance”
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not even stay. Felt like we entered a war zone. Holes in the walls, marks all over the walls and the smell of drugs and cigarettes was overwhelming. Then we were told the heat isn't currently working and they had the gas stove top on to heat the room. Horrible. The owner was nice enough to refund the entire amount because he saw that we were not able to stay.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Luqman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to stay at this apartment and we bought 2 extra people not to sleep over just as guest for a bit. Then the owner came in told they either have to leave or we give them 50 pound extra. He said with this extra 50 we could also smoke
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Kizza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very fun the owner was good and nice and we had fun
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid - needs to be removed from Hotels.com

his property should be struck off hotels.com, it does not conform to any standards and will me me think twice about booking through the website on future. The property is horrendous in every way, hole in walls, extremely direct eg blood stains, bed stain, sofa covered in everything. This dishwasher was fully of dirty dishes, the bathroom door handle had been ripped off, the balcony door was silicones shut and you could see the hinges were broken.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Karan

Disliked: Cleanliness, amenities
Nothing about this place was “good”. Although the owner did attend to the required changes that were requested, we were still unhappy with the way the penthouse was presented to us. Severe damp in the bathroom, ceiling was falling apart, holes in the wall as if they’ve been punched in, en-suite light switch was live and actually electrocuted my friend, dirty bed sheets (changed when requested), fob to the building didn’t allow us to get in and we weren’t notified until very late that we had to use the back entrance (which was difficult to find), multiple problems occurred since we arrived, point of contact wasn’t the best and no 24/7 staff available for any problems that may occur. 10/10 wouldn’t recommend this place to anyone at all. Don’t know how the place is still operating to be honest with you all. Went to spend my girlfriends 21st Birthday in London with multiple friends and the only thing that let us down was the dream this “penthouse” had sold us online.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

For the price, it is ok. Too bad owner neglects it

Overall location is great, close to DLR and metro. Stayed here with a colleague came late at night around 2am, check-in was smooth and while I was scared of what I'll find it was positively ok for the price and location. It was a business trip so only stayed there to sleep...the rest we were out. The place has great potential, some TLC and this can be a stunning find. Cleaning can be better but overall comfortable and nothing disgusting. Heating was good, hot water was available. I stayed in apt 4.
Stayed 4 nights in Feb 2020
Verified

2/10 Terrible

PH

Disliked: Cleanliness, amenities
I am shocked Exepdia even promote this property. The property is disgusting, loo roll stuffed in the windows to block out noise, carpets covered in stains, dirty cutlery in the drawer, bedding was covered in stains, yuck! Broken wardrobe, barely standing. Hole in the bathroom ceiling, bathroom door handle is broken too. Curtain and rail broken, bed frame covered in dust...Don't go by the pictures!
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the views I liked that there was good communication. The towels were clean I didn’t like the condition of the property. There were stained carpets, broken furniture and holes in walls. It’s a shame because it was clearly a lovely place once. The heating was not on. It was a very cold day and I had to keep my coat on.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Quinsta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete waste of time

My experience with these people was horrible. At first I went to view the apartment and everything was good. The man told me the price and I agreed. However, when I got to the place they decided to double the price and when I told them that that was not what we discussed and I wasn’t ready to pay that money, they told me that I won’t be allowed to enter the house without the full amount. I can’t believe they did this. This completely unacceptable and time wasting especially cause I was celebrating my birthday.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was lovely and comfortable beds
Stayed 1 night in Jan 2020