2/10 Terrible
Cameron
Travelled with family
20 Aug 2025
Disliked: Staff & service, property conditions & facilities, room comfort
Skip this place for sure
We were lucky to get into this place on the first day. It took us half an hour walking around just to find it. It’s a small glass door right next to a market. The door was locked. The phone number listed wasn’t able to guide us to where it is and said someone would call us in the morning. What were we supposed to do for that night? We got lucky and one of the “staff” walked by and saw us and let us in.
This is basically a hostel with separate rooms. There is one shared kitchen for all floors and one shared bathroom per floor. I have dietary restrictions so I got it for the kitchen but when I asked for a pan so I could cook my chicken they said I couldn’t cook anything because of the smell. When I asked about laundry at 7:00 pm they said it would have to wait until morning because people may be sleeping and the machine is loud. I booked it for a week before I knew and we only stayed 2 nights and had to blow money on other hotels. It’s close to the Tower of London but otherwise not in a very pretty or interesting neighborhood. No way this place has an average score of 7 unless their friends are leaving the reviews.
The staff was nice enough though they barely spoke English and walked around in sweats and a t shirt. Not really a professional hotel. Like I said, should be listed as a hostel and not a great one at that.
Cameron
Stayed 7 nights in Aug 2025