Conrad London St. James

5.0 star property
Luxury hotel with bars, 9-minute walk to Big Ben

Photo gallery for Conrad London St. James

Lunch and dinner served, British cuisine
Exterior
Lobby
Meeting facility
Twin Deluxe Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$541
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
22-28 Broadway, London, England, SW1H 0BH
  • Place, Westminster Abbey
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

King Deluxe Room

9.4 out of 10
Exceptional
(61 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

King Executive Room With Lounge Access

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

King Superior room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Twin Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Superior Accessible room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Twin Executive Room With Lounge Access

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Conrad Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
  • 123 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Executive Accessible With Lounge Access

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Duplex Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Family Connecting Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 4
  • 2 King Beds

Family Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Twin Accessible Superior Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at Conrad London St. James. Within a short 5-minute stroll, you'll find St. James Park and Westminster Abbey. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, The Pem Restaurant, serves British cuisine and is open for lunch and dinner. Blue Boar Pub is the hotel's own gastropub, serving drinks along with lunch and dinner. 6189 square feet (575 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of train pick-up service. .Sights within a 10-minute walk of this 5-property class London City Centre hotel include Houses of Parliament and Big Ben.

What's nearby

  • St. James Park - 3 min walk - 0.3 km
  • Westminster Abbey - 4 min walk - 0.4 km
  • Houses of Parliament - 7 min walk - 0.7 km
  • Buckingham Palace - 8 min walk - 0.7 km
  • Big Ben - 9 min walk - 0.8 km

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 52 min drive

Restaurants

  • ‪The Old Star - ‬1 min walk
  • ‪The Albert - ‬4 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪St. Ermin's Tea Lounge - ‬2 min walk

About this property

Conrad London St. James

Luxury hotel with bars, 9-minute walk to Big Ben
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6189 square feet (575 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Conrad London St. James. Parking is available for a fee.

This Art Deco London hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 6189 sq ft of conference space
  • 575 sq. m of conference space
  • Built in 2012
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (97 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 75 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Frequently asked questions

What is the cancellation policy at Conrad London St. James?

Conrad London St. James offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad London St. James?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Conrad London St. James on 6 Feb 2026 start from NZ$540.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad London St. James?

Yep, Conrad London St. James has valet parking for GBP 58 per night.

What makes Conrad London St. James a romantic place to stay?

Couples dining and romance packages, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Conrad London St. James.

Is Conrad London St. James family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Conrad London St. James is a hit with families.

Does Conrad London St. James serve breakfast?

Yeah, full brekkie is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Conrad London St. James?

No, Conrad London St. James does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad London St. James?

Yep, you can grab a meal at Conrad London St. James's onsite restaurant that serves British cuisine.

What time are check-in & check-out at Conrad London St. James?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Conrad London St. James?

No, only service animals are allowed.

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities
Quality throughout the hotel from reception to the guest rooms. Front of house team spot on. There is a calmness in the hotel which enhances your stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Beautiful hotel. Modern and upscale. The staff was great - very responsive and professional. Our room was immaculate with luxury linens. The club lounge was a very nice amenity.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tarirai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast but had dinner and it was excellent.
Stayed 3 nights in Oct 2025

8/10 Good

Walter

Stayed 2 nights in Jul 2025

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Team members excellent from check in, room attendants, lounge service and doorman.
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations
Stayed 3 nights in Oct 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Conrad St James. We had adjoining rooms which were provided plenty of space for our family (kids aged 12 and 15). The service was exceptional - consistently above and beyond. The rooms are well appointed with everything we needed. The location is a hidden gem - away from the hustle and bustle (and tackiness) of Soho and surrounds, but still central (some key attractions are very close) with a tube station directly over the road, a Pret next door for breakfast and a couple of decent pubs within throwing distance of the hotel. As some other reviews say the mobile signal is relatively weak, but it was sufficient for making calls and the hotel has free fast wifi for data. Like most hotels in London it is not cheap, but in our view offers exceptional value for money and is now our go-to hotel in London.
Stayed 8 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Seung

It was underwhelming.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccable & the entire hotel was beautiful and so comfortable. The staff was fantastic - friendly and so helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Beds r very comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Conveniently located. Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ALBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No specific stand out
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with family
Excellent location, hard to beat. Very clean, helpful staff, lovely hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

William, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff, clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew, Maplehurst

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Conrad St James is a smart hotel with great staff but the phone system is undergoing maintenance and I couldn't contact reception or room service. The only down side.
Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

PARIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louisa Conceriege Manager and George Breakfast Manager went beyond the call of duty and displayed a standard I've really never seen before in all my years of travel. These two should be Knighted Bar none. I salute you both for making our stay a Royal experience. I salute you.
Stayed 3 nights in Sep 2025

10/10 Excellent

LEIDYS

Liked: Cleanliness, staff & service, property conditions & facilities
Supierior service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff , front desk and concierge were wonderful. great breakfast included (not just rolls etc) and FANTASTIC LOCATION. St. James station right across the street.. you can go anywhere .. walk to 3 great pubs.. excellent shopping.. we will return.
Stayed 3 nights in Sep 2025