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Dao By Dorsett West London

Property class: 4

Photo gallery for Dao By Dorsett West London

A hotel room with a large bed, a sofa, a desk, and a view of trees through large windows.
Creator video - submitted by SandySola
A modern lobby with a large metallic bowl centerpiece, a staircase, and a glass door leading outside.
A modern hotel lobby with a central skylight, multiple levels, and seating areas.
A building with a prominent "PALLADIUM" sign on the facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$450
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
56 Shepherd's Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd's Bush Green
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Dao Studio Park View

A hotel room with a large bed, a sofa, a desk, and a view of trees through large windows.

Dao Studio Park View

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Double

A modern hotel room with a large bed, a desk, a TV, and a potted plant.

Dao Studio Double

8.2 out of 10
Very good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

A modern hotel room with a large bed, a desk with a lamp, a potted plant, and a window with curtains.

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium One Bedroom Apartment

A modern hotel room with a large bed, a desk, a chair, a potted plant, and a flat-screen TV.

Premium One Bedroom Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Dao Studio Terrace

A hotel room with a large bed, a small desk, a chair, a potted plant, and a painting on the wall.

Dao Studio Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

A modern hotel room with a large bed, a desk with a computer, a chair, and a small table.

Duplex

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

London

At Dao By Dorsett West London you'll be 0.6 km (0.3 mi) from Westfield London Shopping Centre and 4.1 km (2.5 mi) from Hyde Park. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute drive of this 4-property class Hammersmith and Fulham hotel include Buckingham Palace and The British Museum.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Westfield London Shopping Centre - 4 min walk - 0.4 km
  • Shepherd’s Bush Market - 5 min walk - 0.4 km
  • Television Centre - 11 min walk - 0.9 km

Getting around

  • Shepherd's Bush Market Underground Station - 4 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪The Hawk’s Nest - ‬3 min walk
  • ‪Tian Fu - ‬3 min walk
  • ‪Jin - ‬1 min walk

About this property

Dao By Dorsett West London

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Dao By Dorsett West London.

This 4-star London hotel is smoke free.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Dao By Dorsett West London offers 74 accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels, pay-per-view films and smart speakers. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Pay films
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of GBP 20 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

What is the cancellation policy at Dao By Dorsett West London?

Dao By Dorsett West London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dao By Dorsett West London?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Dao By Dorsett West London on 22 Nov 2026 start from NZ$450, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Dao By Dorsett West London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Dao By Dorsett West London.

Is Dao By Dorsett West London family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Dao By Dorsett West London is a hit with families.

Does Dao By Dorsett West London serve breakfast?

You bet, English breakfast is available weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dao By Dorsett West London?

No, Dao By Dorsett West London does not offer an airport shuttle service.

Is there a bar or restaurant at Dao By Dorsett West London?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dao By Dorsett West London?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dao By Dorsett West London?

Cats and dogs are welcome at Dao By Dorsett West London, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

Dao By Dorsett West London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 446 reviews
Rating 8 - Good. 105 out of 446 reviews
Rating 6 - Okay. 43 out of 446 reviews
Rating 4 - Poor. 30 out of 446 reviews
Rating 2 - Terrible. 28 out of 446 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, perfect for us
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay at, close to many attractions in London while still being in a quieter area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location and rooms
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and really clean rooms. Bonus is laundry facilities on site.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near to stations and shopping centre.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location and good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay. Firm bed and very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful !
Stayed 2 nights in May 2026
Verified review

8/10 Good

1
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stay was for 3 nights . No hot water for the whole time Air conditioning did not work Temperature was over 35 Breakfast is very disappointing.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cant believe a Hotel this size left us with no dining option - both restaurants closed - keep an eye on this its not a good sign
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Amenities
No hot water throughout our stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
truly pleasant stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with location and the cocktails in happy hour and the apartment.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Room was not cleaned and ready on check in which took nearly 20 minutes. Did get moved to an upgraded room. Toiletries ran out despite only staying one night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was impressive, the staff were very welcoming. A massive thanks to Laura (the receptionist) for upgrading us. It was a great stay
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
I have stayed here 5 times but I got the worst treatment this time and it is mostly with the cleaning ladies. They came only twice and the cleaning was terrible. my room was smelling so badly.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, Friendly staff.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
check in 30 minutes with no AC on lobby, untrained staff, o hot water in room (which i discovered myself). generally substandard
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodaties and staff
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good, comfortable and clean room. Friendly staff, and a decent breakfast. Could not fault it!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really unexpectedly lovely place to stay in Shepherd's Bush -- we will be back!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great location. Hotel is lovely with friendly staff.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and value for money
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2023