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Dockside Hotel

3.0 star property
Hotel with a 24-hour front desk, near Tower of London

Photo gallery for Dockside Hotel

Exterior
Lobby
Breakfast area
Interior entrance
Standard Double Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
55 Sutton Street, London, England, E1 0AY
  • Place, Thames River
    ‪9 min walk‬
  • Place, Brick Lane
    ‪17 min walk‬
  • Place, Tower of London
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Small Single Room

Economy Single Room

Small Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Wardrobe
Desk
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Wardrobe
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Economy Double Room

Small Double Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Wardrobe
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Wardrobe
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the area

London

At Dockside Hotel you'll be 1.8 km (1.1 mi) from Tower of London and 2.2 km (1.4 mi) from Tower Bridge. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. .Attractions within a 30-minute walk of this 3-property class Tower Hamlets hotel include Brick Lane and Liverpool Street.

What's nearby

  • Troxy - 9 min walk - 0.8 km
  • Thames River - 9 min walk - 0.8 km
  • Brick Lane - 17 min walk - 1.4 km
  • Tower of London - 4 min drive - 2.0 km
  • Tower Bridge - 5 min drive - 2.0 km

Getting around

  • Shadwell DLR Station - 3 min walk
  • Shadwell Station - 4 min walk
  • Heathrow Airport (LHR) - 73 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The George Tavern - ‬2 min walk
  • ‪The Peacock - ‬10 min walk
  • ‪Querky Cafe - ‬4 min walk
  • ‪The Gourmet Hut - ‬9 min walk

About this property

Dockside Hotel

Hotel with a 24-hour front desk, near Tower of London
Dockside Hotel offers its guests concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Dockside Hotel offers 14 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Dockside Hotel
Dockside Hotel London
Dockside London
Hotel Dockside
Dockside Hotel London, England
Dockside Hotel Hotel
Dockside Hotel London
Dockside Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Dockside Hotel?

Dockside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Dockside Hotel?

No, Dockside Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dockside Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Dockside Hotel?

No, pets are not allowed.

Dockside Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 230 reviews
Rating 8 - Good. 83 out of 230 reviews
Rating 6 - Okay. 52 out of 230 reviews
Rating 4 - Poor. 32 out of 230 reviews
Rating 2 - Terrible. 19 out of 230 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived and given the key to our room we were shocked at the smell of the room. One curtain at a window on the street broken blinds.Fridge not on and was very smelly.Tv wasnt working. Kettle was dirty and mould in the bathroom. Floor dirty. We asked for another room which we were given. Better than the other but wardrobe coming away from the wall one curtain hiding broken blinds. Tiles broken in the bathroom. Mould all over the ceiling and round the windows dirty shower. But it was late and the bedding seemed clean until the following night when we found beetles in the bed. I didnt want to think about the fact there were bed bugs. I would not recommend this place to anyone. Didnt feel safe walking to the station as it was dark and young people taking drugs.
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our stay wasn’t terrible but I certainly wouldn’t be recommending this hotel to anyone. The best thing about it is the closeness to public transport. Our room was in an awful state of disrepair. The ceilings show a history of leaks into the room and on our first day there was actually a leak coming through. We also witnessed what looked like bed bugs. The staff were friendly in the few dealings we had with them.
Stayed 3 nights in Sep 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Josh

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
When I checked in the staff was polite. The night staff member however was very rude. The room had cracks in the paint, holes in the walls, generally a unkept and and poor standard throughout. It has a dingy and dirty feeling throughout. A chemical like smell lingers around the place. Nothing more than a private room hostel.
Stayed 1 night in Sep 2025

8/10 Good

ANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did I stay at the same hotel as the reviews?

Read the reviews and got instant regret booking it, until I went. All staff super friendly and helpful. Very clean everywhere and comfortable bed. Great location for what I needed and will be returning
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for purpose

Second stay in dockside.. room was perfect for purpose .. friendly staff and lovely breakfast staff cora . Will be back !
Stayed 2 nights in Aug 2025

2/10 Terrible

Mark

Disliked: Property conditions & facilities
In a part of London that didnt ooze safety around. Appreciate its London but wish we had paid the extra £20 for a more reputable hotel. The 2 single beds were not comfortable. Didnt get any comfort from the hotel so left without even trying the breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

imane

Disliked: Staff & service, amenities, property conditions & facilities
Good thing is the location is good. Close to tube . 2 min walk. Front disk staff terrible! No customer service at all! They dont even look at u when they talk ! No greeting or welcoming at all ! Zero star! Bed is not comfy and missing the daily housekeeping service even u tell them to do so! staff u can tell that they dont wanna be there! I do not recommend this hotel! Other plenty choices in the area !
Stayed 4 nights in Jul 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We had planned a stay for 2 nights at the property. Upon checking in to our room, there was an extremely unpleasant smell - my friend described it as "smelling like death". We also saw a google review for bed bugs 2 days prior and decided we didn't want to risk it and left to stay elsewhere. Photos appear way nicer than the actual rooms. Would not recommend staying here until they clean up their rooms.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle, maple Grove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dockside is a decent property with friendly employees. If you are looking for a place to stay that is within a stone's throw of the underground station, Shadwell is within a 2 minute walk. The neighborhood is decent and seems to be full of families and lots of working people. We were not concerned to be walking to and from the hotel in the mornings and evenings, but would wander late at night. It was noisy later in the evenings, we often heard cars racing up and down the street and sirens most nights. The room was plain, the bed was not the most comfortable, but it was clean and a place to crash. The bathroom was utilitarian, hot water was plentiful and the show was powerful. There is evidence of mildew on the ceiling of the bathroom and likely old water damage, but other than that it's clean. When we asked that the linens be refreshed and the room cleaned, everything was left spic and span. Breakfast was tasty and kept refreshed, with a selection of eggs, sausage, beans, cheeses, toast, pastries, meats, fresh fruit, yogurt, cereals, coffee, tea, and juice. Nothing fancy, but you can get filled up. Yes, it was the same each day, but it was fresh and filling. Overall, Dockside Hotel is nothing fancy, you need to pay more for fancy and updated. It's a place to sleep and shower and is right near the Tube.
Stayed 11 nights in Jul 2025

6/10 Okay

Niall

Stayed 1 night in Jun 2025

4/10 Poor

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t recommend

Mould in the bathroom. Dirty incrustation.
Stayed 3 nights in Jul 2025

6/10 Okay

Georgeta, Youngstown

Travelled with family
Liked: Amenities
The smell of sewer was constant and sometimes overwhelming. The staff sprayed the bathroom with air freshener which helped for all of about 15 minutes. Windows were opened and the fan was always on, yet, the foul smell persisted. Will NOT consider staying at this hotel ever again!
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel with such welcoming and friendly staff! Excellent location being so close to the DLR and overground. Very quiet and well sound proofed inside. Had a great night’s sleep. The room had lovely interiors and thought out decor - bed comfy, nice pillows and a powerful shower. Breakfast was a nice addition and the filter coffee was sublime! Only area can think of improvement would be an additional towel in the room and some more vegan options at breakfast, although there was enough for me to enjoy! Thank you Dockside
Stayed 1 night in Jul 2025

4/10 Poor

jack

Disliked: Cleanliness, property conditions & facilities

Was h

Check in was good and easy, Standards of the room were not ideal. Room was grubby with staining/water marks on walls. Bathroom was dirty with mould and grim in the shower. Breakfast was dismal, very hot in the basement with food sweating and if poor standard. I have never been to a hotel that offers cherry bakewells for breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to the train station making it easy to get into central London. The staff are very friendly and helpful. The hotel is in need of decoration but this is purely cosmetic and did not dampen our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Les

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value Hotel

We were visiting the area for a trade event, at Tobacco Dock, and the hotel was in a great location. The staff were very friendly and helpful, the venue was clean and comfortable. A great hotel and very good value, we will definitely be going back if we are staying in the are again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was friendly, lady serving breakfast was really helpful and friendly too. Breakfast was nice with option of beans, egg and sausage available as part of the buffet style breakfast. The location was really good. I had a friend staying in a more expensive hotel near St Paul's Cathedral but needed somewhere cheaper. Shadwell station was just around the corner, I got on there and off at Bank tube station (tube took 3:minutes) and then had a brisk 10 minute walk to St Paul's Cathedral. For under £100 you will struggle to find better within such a short distance of central London. I loved it there and intend to return.
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Disliked: Property conditions & facilities

You Pays Your Money, You Takes Your Choice

Given the price, the location was close to the areas I needed to be. If you are paying for a budget room, the condition will be passable at best. If I could not find any other hotels in this area I would stay again, but I will look elsewhere first.
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
A place to book when everywhere else is full or ridiculously expensive. Functional low end hotel. Room was clean, water was hot, staff were helpful, breakfast was adequate. Pretty basic, small rooms. Not much going on in neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

JING YU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
overall ok
Stayed 2 nights in May 2025

10/10 Excellent

M

Stayed 1 night in May 2025

6/10 Okay

Jaspal

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Glyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed two nights visiting London for a show, the hotel is a two minute walk from Shadwell DLR so very convenient. Breakfast was fine each morning, something for everyone.
Stayed 2 nights in May 2025