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Dorsett Shepherds Bush

4.0 star property
Hotel with a restaurant, near Kensington High Street

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Reception
Dorsett Room
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$234
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Kensington High Street
    ‪18 min walk‬
  • Place, Hyde Park
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.4 out of 10
Very good
(110 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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The price is NZ$375
includes taxes & fees
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About the area

London

At Dorsett Shepherds Bush you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Restaurant Spice Gallery, serves local and international cuisine and is open for breakfast, lunch and dinner. Jin Bar is the hotel's own bar, serving drinks along with breakfast and light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel, attractions include Olympia Events and Thames River.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Olympia Events - 18 min walk - 1.6 km
  • Royal Albert Hall - 7 min drive - 3.6 km
  • Hyde Park - 8 min drive - 4.0 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Defector's Weld - ‬2 min walk
  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Subway - ‬3 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

What is the cancellation policy at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 12 Oct 2025 start from NZ$234.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Dorsett Shepherds Bush a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush serve breakfast?

Yeah, English brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Dorsett Shepherds Bush?

No, Dorsett Shepherds Bush does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Shepherds Bush?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dorsett Shepherds Bush?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 908 out of 2074 reviews
Rating 8 - Good. 536 out of 2074 reviews
Rating 6 - Okay. 327 out of 2074 reviews
Rating 4 - Poor. 175 out of 2074 reviews
Rating 2 - Terrible. 128 out of 2074 reviews

Reviews

10/10 Excellent

Hui-Chun

Stayed 2 nights in Jun 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC isn’t great
Stayed 7 nights in Jun 2025

4/10 Poor

Samin

Liked: Staff & service, amenities
Disliked: Cleanliness
The room had no windows.
Stayed 1 night in Jul 2025

2/10 Terrible

Jolene

Stayed 1 night in Mar 2025

6/10 Okay

Kaye

The location to Westfield is a plus, nice bar and friendly staff. I was on floor 7 and it was very hot weather. Aircon was not good, they brought me a fan. Room small due to sloped ceiling with blinds that had to be shut due to heat. No stop out the front so need to walk bags up the street. Bed comfy and clean linen, shower needs a good clean in grate so smelt very mouldy. A fair stay for a discount price
Stayed 2 nights in Jun 2025

10/10 Excellent

katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable experience, bus stop right outside hotel taking you into the city. Great for Westfield shopping too
Stayed 1 night in Jun 2025

2/10 Terrible

T

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rupal

Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Stayed 1 night in Jun 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities, room comfort

Basis despite delux claim!

Very slow check in despite being 9.30pm, given drinks voucher to compensate but only for bottled beer or house wine! Small basis room despite delux claim, decor tired, loud AC & overflowing shower led to flooded bathroom! Breakfast ok but hot food is barely warm. Lacks the quality seen on previous stays.
Stayed 1 night in Jun 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal hotel location slightly far from the centre
Stayed 2 nights in Apr 2025

6/10 Okay

Katie

Travelled with partner
Liked: Staff & service, amenities
This hotel is perfect for my work and visiting family. However, the rooms are now dates and for the money you pay I would expect more. There was mould on the net curtains, stains on the carpets, greasy finger marks on the bed side table, no tea. The rooms were just a bit dated and unloved.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Liked: Staff & service, room comfort
Only stayed one night. We had to ask for adequate supplies of tea bags and milk sachets, not enough for two people.
Stayed 1 night in Jun 2025

6/10 Okay

Lin-Fei, Singapore

Business traveller
Disliked: Amenities, property conditions & facilities
Couldn’t get any laundry done because not enough staff. Air conditioning was also mostly broken.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel did not expect what we got when we went in, lovely place
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Dorsett

Fabulous location. Room very clean, quite small although I did expect this in London. Breakfast had plenty of options including vegan options so thumbs up there. Tea & coffee, iron hairdryer facilities in room. Air con worked which was great as it was 29c when we arrived. Only a couple of points.... my child had autism so I needed access to the stairs as she wont use the lift to reach the first floor which my room key didnt work on the access pad. I then had to contact reception on numerous occasions to assist us to gain access to the staircase behind the hal doors which was a bit of a faff. Also my special request prior to coming was to have 2 separate single beds in our room and unfortunately the beds were already together made up with only 1 duvet cover. Overall, decent experience mixed with a couple of niggles. Aaron on recepion was a good help.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Great place awesome staff
Stayed 5 nights in Mar 2025

6/10 Okay

Noor Rita

Travelled with family
Liked: Staff & service
Was my 2nd stay. Check out on 27th April and checked in again on 1st May for 6 nights. We were very disappointed as what have been promised to be a better stay this time (can be viewed on my previous review) was not fulfilled. Not only we did not get our connecting rooms, we were given rooms which the Aircon not working! When we complained, they gave a cooler for the rooms instead. But it did not help much. Only after much complaining we were given another room which is cooler. We booked 2 rooms in total. But 1 room managed to be changed. Besides this issue, the restaurant breakfast & staff were good. Should compliment one of the staff in the restaurant named Reece, who is efficient and helpful throughout our stay. The Concierge should be complimented too.
Stayed 6 nights in May 2025

4/10 Poor

Shuaishuai

Stayed 5 nights in Jun 2025

6/10 Okay

Guilherme

Disliked: Cleanliness, property conditions & facilities, room comfort
The team on arrival was very good, even I asked for a late check out which is extremely early and it was alowed just for two hours more. The Instalation of the hotel it not in very good conditions and the bathroom is REALLY small. The room was very hot. But the worse was on the last hours of my late check out it was knocked out my roo and said that it was not avaible. I packaged my goodis and leave ant told on front desk about the issue with was solved friendly but its something that should not happen
Stayed 4 nights in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Been staying here for many years and it’s really gone down hill. The service is very friendly and staff are nice but rooms and some parts of the hotel really need refreshing. It’s definitely loosing its charm.. beds and pillows are cheap and uncomfortable. We had to change rooms 3 times due to air conditioning and some mold problems.
Stayed 1 night in Jun 2025