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Dorsett Shepherds Bush

4.0 star property

Photo gallery for Dorsett Shepherds Bush

Front of property – evening/night
Executive Room
Reception
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$238
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Kensington High Street
    ‪20 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.2 out of 10
Very good
(130 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Dorsett Double Room

Premium bedding, minibar, in-room safe, desk

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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About the area

London

At Dorsett Shepherds Bush you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Restaurant Spice Gallery, serves local and international cuisine and is open for breakfast, lunch and dinner. Jin Bar is the hotel's own bar, serving drinks along with breakfast and light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel, attractions include Thames River and Portobello Road Market.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Shepherd’s Bush Market - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 20 min walk - 1.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Liz Cafe - ‬1 min walk
  • ‪Jin - ‬1 min walk
  • ‪The Sindercombe Social - ‬1 min walk

About this property

Dorsett Shepherds Bush

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with minibars and a safe. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

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Hilton London Kensington
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 1,003 reviews
The price is NZ$193
includes taxes & fees
15 Mar - 16 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

What is the cancellation policy at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 1 Mar 2026, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 30 Mar 2026 start from 237.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Dorsett Shepherds Bush a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush serve breakfast?

Yeah, English brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Dorsett Shepherds Bush?

No, Dorsett Shepherds Bush does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Shepherds Bush?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dorsett Shepherds Bush?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 855 out of 1981 reviews
Rating 8 - Good. 506 out of 1981 reviews
Rating 6 - Okay. 325 out of 1981 reviews
Rating 4 - Poor. 166 out of 1981 reviews
Rating 2 - Terrible. 129 out of 1981 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Richard, Richmond

Travelled with partner
Disliked: Amenities
housekeeping did not clean our room until we notified the desk that housekeeping somehow missed our room - once notified, the room was then refreshed
Stayed 2 nights in Nov 2025

2/10 Terrible

Rob

Disliked: Cleanliness
Seems the hotel lobby is the only thing this hotel looks after. Upon arrival to the room, it was immediately clear that the room had not been properly cleaned. There was visible limescale on the shower taps and fittings, and mould on the walls, These conditions raise both hygiene and maintenance concerns. I’d not stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sergey

Stayed 3 nights in Nov 2025

2/10 Terrible

Sophia

Travelled with group
Disliked: Cleanliness, amenities
When we went into the hotel the lobby looked lovely but the problems unfortunately started when we entered the room. There was no hand soap or body wash and the drains smelt in the bathroom. We were heading out so didn’t get time to mention this to reception at the time but thought we’d speak to them when we got back. We arrived back a few hours later and spoke to reception immediately about this hoping the problem would be resolved quite quickly. We went back to our room for this to be sorted and noticed the pungent smell had got a lot worse. It smelt like drains and we were concerned a pipe had burst somewhere near the toilet or shower, drain the smell was that overpowering. We went back down to reception after about 30 minutes of trying to work out if we could deal with this and stay in the room, but we would not be able to sleep and we were also concerned about the nature of the smell and if it would be bad for us to sleep in a room with these fumes. When we spoke to reception, they saw we were two young girls and didn’t quite take us seriously and offered to get cleaning in to spray the room and bring in an air freshener. We walked away from reception feeling really dissatisfied and like we hadn’t been taken seriously. We waited for 30 minutes before speaking to reception again to say we really weren’t happy with staying in this room and that nothing had been done yet to solve it. We had to ask for another room, to which we were initially denied before they found us one.
Stayed 1 night in Nov 2025

4/10 Poor

Daljinder

Disliked: Cleanliness
Never pick phone was sick called a lot times, and a good response from manager disputes me offering to give reasons for cancelling!!!!
Stayed 1 night in Nov 2025

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreadful stay. Unsafe location, do NOT walk alone at night. Gangs hanging around in the park opposite.
Stayed 2 nights in Sep 2025

8/10 Good

TNK

Stayed 11 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Staff are great here every time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean rooms with fridge, hairdryer, comfy beds
Stayed 3 nights in Nov 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
Very clean.
Stayed 1 night in Nov 2025

6/10 Okay

Leigh

Liked: Cleanliness, staff & service, amenities
Room was tired and the carpet was very stained and grubby. Could do with an update to match the lovely communal areas
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

2/10 Terrible

Faisal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty stains in the floor asked to change rooms and the second one was worse carpets were soaking wet . A filthy hotel. When we complained their only excuse was Sorry we are very busy at this time of year . Dante was helpful but other than him the rest of the staff were useless. My advice is to find another hotel
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Afolabi

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

8/10 Good

Louise

Stayed 1 night in Nov 2025

8/10 Good

Pamela

Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 1 night in Nov 2025

6/10 Okay

ANNE

Liked: Cleanliness
staff were courteous but we could not another room on the intercom. also could not contact front desk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Clean room, great staff on the front desk. No coffee in the room (just hadn’t been replaced) and a really bright clock next to the bed, but would stay again for sure.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is clean and modern and the staff are excellent. Particularly the gentleman who was in charge of the dining area. Very convenient for travelling into the city with Shepherds Bush Tube only 8 mins walk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025