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Dorsett Shepherds Bush

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Reception
Dorsett Room
Lobby
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$203
includes taxes & fees
11 May - 12 May

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

London

At Dorsett Shepherds Bush you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Restaurant Spice Gallery, serves local and international cuisine and is open for breakfast, lunch and dinner. Jin Bar is the hotel's own bar, serving drinks along with breakfast and light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel, attractions include Olympia Conference and Exhibition Centre and Thames River.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.1 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 20 min walk - 1.7 km
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.7 km
  • Hyde Park - 8 min drive - 5.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Similar properties

Front of property

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 649 reviews
The price is NZ$286
includes taxes & fees
18 May - 19 May
The Hoxton Shepherds Bush

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

What is the cancellation policy at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 11 May 2025 start from NZ$203.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Dorsett Shepherds Bush a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush serve breakfast?

Yeah, English brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Dorsett Shepherds Bush?

No, Dorsett Shepherds Bush does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Shepherds Bush?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dorsett Shepherds Bush?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 955 out of 2123 reviews
Rating 8 - Good. 567 out of 2123 reviews
Rating 6 - Okay. 315 out of 2123 reviews
Rating 4 - Poor. 167 out of 2123 reviews
Rating 2 - Terrible. 119 out of 2123 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class service, could do with a gentle refurb

Service was world class. Heating and hot water wasn't working properly first night and I had noisy neighbour upstairs the first of two nights who turned his TV up to max volume until 3-4am, but when I told reception the next day, they offered to call heating engineer immediately (I said an extra duvet would be sufficient) and if I had noisy neighbour again, reception told me that they'd send a security guard to ask my neighbour to turn down the TV to a reasonable level. Very nice stay apart from that. Beautiful reception area and a base for Singapore Airlines staff so must be good! recommended by a friend who wasn't wrong. Choice of 2 restaurants and a bar. Has a gym but no pool or spa unfortunately. Would rate facilities 8.5/10 and service 10/10.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Fredrik

Stayed 1 night in Feb 2025

6/10 Okay

JAYNE

Travelled with partner
Liked: Staff & service, property conditions & facilities
Average hotel, ok for a quick visit to London. Reception staff were friendly and welcoming and the room was OK but the very small bathroom definitely needed some TLC. The shower head stand was broken so it was difficult to have a shower. A lot of the TV channels weren't tuned in. Also I don't understand why some hotels have started adding a tip to the bill, why not just pay your staff a decent wage?
Stayed 1 night in Feb 2025

6/10 Okay

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t stay here again in a hurry. Staff were nice enough, but upon double-checking my room type on checking in I was given the wrong room. They sorted this out quickly but the second room was smelly, a little dirty and certainly very dated. It’s certainly only an “executive suite“ in name and not by nature. I was also handed a VIP amenity for a drink at the bar upon check-in, only to be told the bar is closed and so I wouldn’t be able to use it.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall we had a great stay

We had a really good stay last weekend to celebrate my wife's birthday. The lady on reception asked if we were there for an occasion of which we mentioned birthday, and we came back in the evening there some sweet treats waiting for us :) Hotel and our room was of a high standard, buffet breakfast had very good choices available, except no vegetarian sausages. Only fault we had was the 'soundproofing' wasn't very effective as we could hear talking and sirens throughout the night
Stayed 1 night in Feb 2025

8/10 Good

Inga

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Jan 2025

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately there was no hot water in the morning which was disappointing and spoiled what would of been a great stay
Stayed 1 night in Jan 2025

6/10 Okay

Qaizar

Liked: Cleanliness, staff & service
Good location, we choose this place as it was close to a gig we went to see. At check in we were given a twin room even though the booking was specified for a double. Only to find out once I opened the door to the room. On the day of check out there was no hot water in the building.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2025

8/10 Good

GEORGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

DANIEL

Stayed 2 nights in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There was not hot water on the Saturday night and Sunday morning before left. (Told it was an Outside problem?) The shower and bath water controls were not great on the Friday night. Only luke warm. On the plus side comfortable bed.
Stayed 2 nights in Jan 2025

4/10 Poor

Lia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Dorsett is conveniently located, which is why we chose it. The reception is beautiful. Our room was less elegant, a little worn and cramped but that can't be helped in central London. When we returned to our room after dinner, around 6pm, the corridor smelt strongly of weed. We went out later and returned at 10pm and the smell was overpowering. I complained to reception and we had to put a towel along the bottom of the door to try and block the stench. There was a notice in the room saying that smoke detectors would pick up the slightest hint of cigarette smoke or vape, so either this isn't true or they weren't working. The bathroom had a large frosted window that meant someone sitting on the bed could see a person in the shower or faintly on the toilet. I was uncomfortable with this, but it turned out not to be an issue because the hot water wasn't working. I spoke to reception when we went down for breakfast. They said there'd been a pipe burst and they didn't know when it would be fixed. We were only saying one night and checked out 90 minutes later, unable to have a proper wash. While I enjoyed pastries for breakfast, my partner was disappointed as his cooked breakfast was cold. I appreciate that the hotel can't account for antisocial clientele or plumbing emergencies, but I'm relieved that we were only staying one night and not more.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bad night and not much sleeping

Noisy air conditioning and music coming from somewhere until late night didn't allow a good sleeping. I am a able bodied and they assign me a disable room. It would have not be problem if the room was designed properly but is not: the bathroom is big enough but definitely not designed from a disabilty expert as the normal bath won't work for a disable person or wheelchair user. At the same time the shower inside the bath is installed far too low for normal bodied and there's no shower curtains so you'll splash everywhere. The sink is super small and super low. It is definitely not ok either if you are an able bodied or wheelchair user. The bathrooms and room could have been cleaner. The room is big but they left a tiny space between the bed corner and bathroom corner so I doubt a wheelchair user could confortable manuvre in the desk space to reach the lights and tv remote.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

a two night business trip and staying at Dorsett Shepherds bush for the first time. Check was quick and the greeting was warm. The hotel was very close to Shepherds Bush Market tube, on the Hammersmith and Metropolitan line, and one stop Wood Lane to get the central line. About a 3 min walk and the hotel is there. The restaurant was good and clean and service was good. The menu was ok, a bit mixed with different options from curry to fish and chips to hot spicy wings. The bar area is good but possibly needs more draught beers to gain more clients, and wifi in the hotel was very good. Check was excellent today, and I will look to use this hotel on my next visit. Also next door is Chets Restaurant at the Hoxton, beautiful food service, very busy but well worth it. 1 minute walk from the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
flies
Stayed 2 nights in Jan 2025

4/10 Poor

Chris

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Unfortunately it took 3 attempts to give us a suitable room. Once that was sorted the shower was great although it leaked and the bed was big and comfortable. Decor in the room was tired, breakfast was good and dinner and drinks very average (for what we expected). We do have high standards so don’t be put off, oh and and the staff were all pleasant to deal with.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, upgraded our room and treats for us in the room as it was my wife's birthday.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here as a weekend away in London. Can drive to westfield and park overnight and walk to the hotel. Good breakfast and quiet rooms and good size.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer, Weston super Mare

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Reception staff and very comfortable room!
Stayed 1 night in Jan 2025