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Ember Locke Kensington

4.0 star property

Photo gallery for Ember Locke Kensington

Bar (on property)
Bar (on property)
Family Room | Property amenity
Property entrance
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

Locke Room

9.6 out of 10
Exceptional
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

City Studio

9.4 out of 10
Exceptional
(107 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio

9.2 out of 10
Wonderful
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Ember Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Duplex Suite

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Room

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

City Studio - Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Family Room

  • Sleeps 4

Ember Suite

  • Sleeps 3

City Studio

  • Sleeps 2

Locke Studio

  • Sleeps 2

Locke Studio - Accessible

  • Sleeps 2

City Studio - Garden View

  • Sleeps 2

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About the area

London

At Ember Locke Kensington you'll be within a 20-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include a restaurant and in-room Smart TVs. .The restaurant, EVE, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class London City Centre hotel, attractions include Hyde Park and Kensington Gardens.

What's nearby

  • Cromwell Road - 1 min walk - 0.0 km
  • Bupa Cromwell Hospital - 1 min walk - 0.2 km
  • Kensington High Street - 8 min walk - 0.7 km
  • Holland Park - 8 min walk - 0.7 km
  • Kensington Gardens - 13 min walk - 1.1 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Earls Court Tavern - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Devonshire Arms - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Ember Locke Kensington

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ember Locke Kensington also features a garden, laundry facilities, and a lift. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 121 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ember Locke Kensington offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 40 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (65 centimetre high)
  • Lift (117 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Frequently asked questions

What is the cancellation policy at Ember Locke Kensington?

Ember Locke Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ember Locke Kensington?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Ember Locke Kensington on 12 Apr 2026 start from NZ$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ember Locke Kensington?

Yep, Ember Locke Kensington has a self car park for GBP 40 per night. A self car park is also available, for a fee.

Does Ember Locke Kensington serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ember Locke Kensington?

No, Ember Locke Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at Ember Locke Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Ember Locke Kensington?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 866 out of 1230 reviews
Rating 8 - Good. 225 out of 1230 reviews
Rating 6 - Okay. 87 out of 1230 reviews
Rating 4 - Poor. 28 out of 1230 reviews
Rating 2 - Terrible. 24 out of 1230 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Maureen

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, personalized service, great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Sam

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Tasha

Business traveller
Disliked: Cleanliness
I had such high hopes but the room was really dirty for a supposed 4 star hotel
Stayed 1 night in Dec 2025

6/10 Okay

Griffin

Stayed 3 nights in Dec 2025

2/10 Terrible

Aljohara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second time staying here for a week at a time. The first time was great, but it has gone down significantly. The staff was consistently rude throughout. They put me in an accessible basement room even though I did not need an accessible room. I asked if there was anything that wasn’t below ground and dark. They just kept insisting it wasn’t dark and you know what, they were wrong. The coffee hadn’t been replenished, there was no blow dryer and when I asked for one it took them over 24 hours to provide one. The room wasn’t cleaned properly and dust had accumulated in the swivel mirror. The bathroom was unclean. They made a big deal about scheduling a “weekly clean” and gave us a 9-6pm window. We left and came back at 6 to a room that hadn’t been cleaned, when I raised the issue they said there had been a miscommunication with the cleaning staff and they had gone home for the day. And finally, they locked us out of the room an hour before check out. They said the card was reactivated, it wasn’t, I kept having to go up and down the elevator because they could not seem to activate the key. Finally, a staff member had to come and open the door herself. Absurd, very disappointing, and honestly the whole thing was a bother. Stay somewhere else.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kasey

Business traveller
Liked: Cleanliness
Perfect little apartment style room comfortable for a 2 night stay. Loved having a mini fridge, and cooking nook. Table was great to work from. No housekeeping so keep that in mind. Quick walk to Earls Court station, and Kensington High street. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Duarte

Stayed 3 nights in Sep 2025

2/10 Terrible

Poppy

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really helpful and friendly. Very comfortable and homely feel. Quirky Great food. Well priced. No daily room service is fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jade

Stayed 2 nights in Nov 2025

6/10 Okay

Bailey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My friend & I stayed at Ember Locke for a visit during Christmas time. The hotel was aesthetic with a nice bar on the main floor. However, there were steps leading up to the main entrance, with two big luggage’s was extremely difficult to get up. When we got our hotel keys, our room was off of the main entrance on the ground floor. The hotel had multiple events going on through out the weekend which felt unsafe. The room was also not clean. We found an old badge and pistachios shells on the floor. Housekeeping did not come around and to get new towels you had to go to the front desk. Temperature was not room controlled, extremely hot and had to be shut off. Our tv also was not working. Disappointing stay as the pictures and potential is there but overall experience was not great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Jia

Stayed 7 nights in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
Yes, but there were no instructions as to how to use the stove, AC/ Heat in he room. We also thought the orange color scheme including the ceiling was oppressive. The hotel was also quite noisy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dimitrios

Liked: Cleanliness, property conditions & facilities
Just great all round
Stayed 2 nights in Dec 2025

6/10 Okay

Melanie

Liked: Staff & service
Dusty room, unable to individually control temp of room which (in Dec) ended up being far too warm at times. Did not feel comfortable opening the window to cool it down since it was in the first floor. Was offered a dust-covered fan which did help some. The toilets in the rooms struggled to flush so toilet paper would stay in the bowl. On the plus side, the towels were soft and fluffy. The shower had great water pressure. There is no manual on how to operate the washer/dryer or microwave. I did manage to figure both out thankfully. I didn’t watch any television since it was located downstairs versus the more logical location of in the bedroom.
Stayed 7 nights in Dec 2025

6/10 Okay

Ryan

Stayed 8 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were excellent, professional and very courteous!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Mille

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great room and amazing breakfast in beautiful restaurant area.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was fabulous and the hotel is very unique and quirky. We arrived 3 hours early to drop our bags off and John at the reception allowed us to check in which was much appreciated. In fact his service and friendliness were outstanding during our short stay. Our studio room was lovely and spacious and we loved how it was decorated. We had cocktails at the bar in the evening which was lively and the staff were very helpful. The onsite gym was also very good with plenty of equipment. The only issues during our stay were firstly that there were no towels in the gym and also they seemed under staffed at breakfast. We waited a long time for our coffee and food but the food itself was excellent when it did arrive. We would definitely stay again as the location was also excellent.
Stayed 1 night in Dec 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Hotel was beautiful, great location to Earls Court tube stop and the service was also excellent. The only downside was that it was extremely hot in the corridor and our room was also really really warm. We had a thermostat, but I asked the desk how to work it and they said the heater is centrally controlled, so we had no way to adjust it. We had to sleep with the windows open. Our room faced the back of the hotel and there was not even a breeze, so it was hard to sleep in the heat. I come from a different climate so for some it may not be a big deal, but it felt a bit like camping for so many nights with the windows open. Otherwise, just teaches me to do better research, but overall such a beautiful hotel with friendly staff.
Our room had a washer/dryer, fridge and sink, very nice for a multi-day stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Charlotte, NORTHWICH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fab
Stayed 1 night in Oct 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities
Breakfast was amazing def include it!
Stayed 7 nights in Nov 2025