See all properties
Save

Gainsborough Hotel

3.5 star property
Hotel with a 24-hour front desk, steps from Natural History Museum

Photo gallery for Gainsborough Hotel

Reception
Reception
Reception
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View map
7-11 Queensberry Place, Kennsington, London, England, SW7 2DL
  • Natural History Museum
    ‪4 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(59 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Laptop workspace
Wardrobe
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Laptop workspace
Wardrobe
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget Double Room

1 bedroom, desk, laptop workspace, free WiFi

Budget Double Room

8.8 out of 10
Excellent
(27 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Wardrobe
Desk
Laptop workspace
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Laptop workspace
Wardrobe
Desk
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Laptop workspace
Wardrobe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, No Windows

Family Suite, No Windows

Family Suite, No Windows

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Wardrobe
Desk
Laptop workspace
  • 15 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(52 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Laptop workspace
Wardrobe
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
View from property

The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
3.9 out of 5, Good, 149 reviews
The price is NZ$266
includes taxes & fees
28 Aug - 29 Aug
The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

About the area

London

Gainsborough Hotel places you steps from Natural History Museum and within a 10-minute stroll of Victoria and Albert Museum. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include luggage storage. Each morning full breakfast is served between 7:00 AM and 10:30 AM. .Attractions within a 15-minute walk of this 3.5-property class London City Centre hotel include Kensington High Street and Hyde Park.

What's nearby

  • Natural History Museum - 4 min walk - 0.4 km
  • Victoria and Albert Museum - 6 min walk - 0.5 km
  • Kensington High Street - 11 min walk - 0.9 km
  • Royal Albert Hall - 12 min walk - 1.1 km
  • Hyde Park - 13 min walk - 1.2 km

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 4 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Natural History Museum Member's Room - ‬3 min walk
  • ‪Urban Baristas - ‬1 min walk
  • ‪Zetland Arms - ‬2 min walk
  • ‪The Drawing Room - ‬2 min walk
  • ‪Khan's of Kensington - ‬3 min walk

About this property

Gainsborough Hotel

Hotel with a 24-hour front desk, steps from Natural History Museum
Gainsborough Hotel offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Gainsborough Hotel offers 54 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, French

Similar properties

Property entrance

Montana Hotel London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,005 reviews
Montana Hotel London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Frequently asked questions

Does Gainsborough Hotel serve breakfast?

Sure does, full brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Gainsborough Hotel?

No, Gainsborough Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Gainsborough Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Gainsborough Hotel?

No, only service animals are allowed.

Gainsborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1064 reviews
Rating 8 - Good. 357 out of 1064 reviews
Rating 6 - Okay. 130 out of 1064 reviews
Rating 4 - Poor. 41 out of 1064 reviews
Rating 2 - Terrible. 24 out of 1064 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Encino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our second stay at the Gainsborough and we love the area: lots of restaurants, close to the tube, on the Picadilly line so easy to get to and from Heathrow. More than adequate breakfast to start our day and 2 for1 cocktails to end it.
Stayed 7 nights in May 2025

2/10 Terrible

Ian

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Violated and Outraged!

Dreadful stay. WiFi is pretty much non-existent, couldn't even pick up my emails on the laptop. The shower was tiny, barely any room to lift my arms or turn around. On my way out in the morning I mentioned the WiFi to the reception, in case they needed to reset their routers or something. I returned later that day for a shower, and whilst I was in the shower, I heard my hotel room door close. Someone had been in my room despite it being locked from the inside and there being a "do not disturb" notice on the door. Reception called shortly after to talk about the wifi problem - I assume this was some kind of maintainence service that entered my room without permission - and I complained to the reception on the phone to tell them it was outrageous that someone would just enter my room without permission whilst I was in the shower. They agreed. I then slammed down the phone. I feel violated and outraged.
Stayed 2 nights in May 2025

4/10 Poor

Carlyn, Richmond

No washcloth provided. One small bath towel and a hand towel. Shower did not work properly. Elevator was tiny and scary. Staff disinterested. FREEZING COLD!
Stayed 1 night in May 2025

8/10 Good

Rushil

Stayed 2 nights in May 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lea

Liked: Staff & service
I had a single room, and it was TINY and not well furnished. There wasn’t a proper nightstand, so you could only put a bottle of water and nothing else next to you. No shelves to put your stuff, just 4 hangers. No shelves in the bathroom to put toiletries, but there was a whole blank wall above the toilet which could easily have had a couple of shelves. The sink is a micro sink so not even space on there to put a soap or toothbrush. So placing shelves in is 100% necessary. The walls are also paper thin. Like the room next to me FaceTimed their son and I could hear the whole conversation. The hotel was super nice and apologetic, but still, that was many nights of no sleep for me. The cleaning staff put the clean sheets on the floor, before making the bed, so it’s really gross. You can see this every time you pass them cleaning a new room. The carpet is full of stains etc. so they really shouldn’t be putting clean sheets on it. I found a hair on the outside of my bed, but for the price I was paying, just didn’t say anything. To find a new hotel at that point, everything was 3x more.
Stayed 3 nights in Apr 2025

6/10 Okay

Adam

Liked: Room comfort
Disliked: Cleanliness

Ok

Bed was comfortable. Bathroom was ridiculously small. Not sure what was on one of the toilet rolls.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Friendly staff and had a great stay!
Stayed 4 nights in May 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for S Ken visitors

Room as expected; quite expensive but otherwise good
Stayed 1 night in Apr 2025

8/10 Good

Sudhir

The location was good, the room was decent but the shower area was extremely small. Literally cannot move once inside.
Stayed 2 nights in May 2025

6/10 Okay

Jimin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Whilst this is renovated, I wouldnt recommend eating or ordering anything else. The restaurant manager has sketchy business tactics - overcharge for drinks, won't refund for incorrect charges made by new bar tenders.
Stayed 4 nights in May 2025

8/10 Good

Bruce

Travelled with partner
Liked: Amenities
Great location near major museums in quaint/historic South Kensington with lots of good food options.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie, HULL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Hyde Park in the sun and getting to anywhere in London easily
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel very dated. Not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This was once the home of the Florida State University London program, so a nostalgic place for me to stay as I spent two semesters there. But at a reasonable rate, and so centrally located, a great spot for anyone wanting to stay in London.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days while visiting London for the first time. The front desk was attended 24/7 and all staff were very pleasant and helpful. The room was of adequate size, not too small (we're used to larger room in the US) and was perfect for the two of us. It was clean, the bathroom was updated and well-lit. I loved the high ceilings. The bed was comfortable and had handy nightstand lights. We spent most of our time out walking and exploring so it was nice to relax and watch some local TV at night. The hotel was very close to the South Kensington tube station and an easy walk to Kensington Gardens and the Kensington High Street shops/markets. Only minor complaint was the gap under the door of the room allowed bright light from the hallway, and the light would go on and off all night. Blocked it with pillows and bathmat each night. Very reasonably priced and would stay here again.
Stayed 5 nights in Apr 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maha

Solo in London

Excellent. It has been my choice for many years now
Stayed 1 night in Apr 2025

8/10 Good

Khalid

Stayed 1 night in Apr 2025

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Sth Kensington museums quarter

Very impressed with this hotel for its location, cleanliness, quality & value. Reception & rooms look like they have recently received modernisation. Great for families visiting the Natural History & Science Museums which are just a short walk away. Also very close to Sth Kensington tube station.
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was comfortable and peaceful and extremely convenient for where my conference was, within 5 minutes walk. I was not expecting it to be as nice as the room was and will most certianly return. David.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night as was in town for a show at Royal Albert Hall. This was perfect for the night. It is a small hotel, and the room (especially shower) was small, but I didn't need anything more. The lobby is spacious and clean, the staff friendly and helpful.
Stayed 1 night in Apr 2025