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Grand Sapphire Hotel & Banqueting

3.0 star property
Hotel with free parking, in the vicinity of Westminster Bridge

Photo gallery for Grand Sapphire Hotel & Banqueting

Executive Double Room, Ensuite | Bathroom
Creator video
Double Room, Ensuite
Garden
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
The current price is NZ$116
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪3 min walk‬
  • Place, Airport House Business Centre
    ‪3 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪35 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.2 out of 10
Very good
(23 reviews)
  • 3 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Croydon

At Grand Sapphire Hotel & Banqueting, you'll be 17.6 km (10.9 mi) from Westminster Bridge and 17.8 km (11 mi) from Chessington World of Adventures. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include wedding services and a lift. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Waddon hotel include Westminster Abbey and Big Ben.

What's nearby

  • Croydon Airport Visitor Centre - 3 min walk - 0.3 km
  • Airport House Business Centre - 3 min walk - 0.3 km
  • Former Croydon Airport Terminal - 9 min walk - 0.8 km
  • Fairfields Halls - 7 min drive - 3.0 km
  • Centrale Shopping Centre - 7 min drive - 3.0 km

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Asif Balti House - ‬3 min drive
  • ‪Tai Tung - ‬12 min walk
  • ‪Nando's - ‬9 min walk

About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
Grand Sapphire Hotel & Banqueting offers its guests multilingual staff and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Lift
  • No smoking on site
Grand Sapphire Hotel & Banqueting offers 40 accommodations.

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  • Restaurant
  • Breakfast available
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The price is NZ$115
includes taxes & fees
22 Feb - 23 Feb
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Is parking available at Grand Sapphire Hotel & Banqueting?

Yep, Grand Sapphire Hotel & Banqueting has a free self car park.

How much does it cost to stay at Grand Sapphire Hotel & Banqueting?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Grand Sapphire Hotel & Banqueting on 22 Feb 2026 start from NZ$115.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sapphire Hotel & Banqueting serve breakfast?

Sure does, complimentary cooked-to-order brekkie is available at Grand Sapphire Hotel & Banqueting.

Is there a free airport shuttle available at Grand Sapphire Hotel & Banqueting?

No, Grand Sapphire Hotel & Banqueting does not offer an airport shuttle service.

What time are check-in & check-out at Grand Sapphire Hotel & Banqueting?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Sapphire Hotel & Banqueting?

No, pets are not allowed.

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 946 reviews
Rating 8 - Good. 290 out of 946 reviews
Rating 6 - Okay. 145 out of 946 reviews
Rating 4 - Poor. 90 out of 946 reviews
Rating 2 - Terrible. 72 out of 946 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Unfortunately, we had a 'laid in' so missed breakfast. The bed was too comfortable.😊 Must mention that the window was quite dirty, the sink was cracked, shower head needs attention and better bins needed in the bedroom and bathroom. Despite the above, I enjoyed my stay at the Grand Sapphire Hotel. Friendly staff and atmosphere, so would definitely stay again when in London.😊
Stayed 1 night in Nov 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

6/10 Okay

Wai K

Business traveller
Liked: Staff & service
Staff nice
Stayed 2 nights in Oct 2025

8/10 Good

Samuel E

Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Disliked: Cleanliness
Hotel floor a little dirty with stains and no upgrade offered.
Stayed 1 night in Oct 2025

10/10 Excellent

Shenaz

Stayed 1 night in Sep 2025

2/10 Terrible

Shirin

Travelled with family
Liked: Cleanliness
I booked a family room indicating it was for a family of four after attending a wedding downstairs. I’d also given the ages of my children which were 17 and 13. We were given a room with a double bed and a single bed. I offered to pay for a spare bed or mattress or even a seperate room once I had seen the room but no mattress or spare bed were available. Three of us slept on a double bed and to be honest it was the worst nights sleep ever
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all overall good/great
Stayed 1 night in Oct 2025

6/10 Okay

Phill

Stayed 2 nights in Oct 2025

4/10 Poor

D

Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean staff nice just right for us
Stayed 1 night in Sep 2025

8/10 Good

Umashankar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 1 night in Oct 2025

8/10 Good

Patricia Hettie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Hotel was clean and good parking spaces
Stayed 1 night in Sep 2025

6/10 Okay

Ramani

Liked: Amenities
Clean room . Very good customer service
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a couple of days while I was in town. Clean room and friendly staff. Will certainly come back
Stayed 2 nights in Sep 2025

8/10 Good

Abiola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was nice. The only complaint I have is that the pillows could be firmer or more. The bed was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service

Reviews

The room was adequate, could have done with a bedside lamp, the tap was loose, the quilt was not adequate and no bath towel Breakfast was basic, no attendant , and could have done with some low music
Stayed 1 night in Sep 2025

4/10 Poor

Irina

Stayed 1 night in Jul 2025

4/10 Poor

Irina

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, on this ocassion, I can't give a good review. 113, the room I was given, looked the worst I've seen in this hotel. The room was very small. In front of the bed there was the coffee table with just maybe 30 centimetres in between the table and the bed. The carpet looked really rough, with some holes in it. The door's frame looked chipped all over. The bed was not properly dressed for the stay: no mattress protector on the mattress, no topper either considering you could feel all the springs just by touching the bed. Under the bed sheet you could see something that looked like a single mattress protector on a double sized bed. Bed sheets were very rough at touch, not to mention of the duvet that was way smaller than the size of the bed and very thin. The headboard looked very dirty. Considering the stay was for just for a night, I did not make any noise about it, but overall I was dissapointed with the presentation of the room for this stay.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Disappointing

I needed a room at the last minute near my elderly father. I parked in the car park where I was told to go but was then told I’d need to come back later to move it (it was already bed time). The hotel looked clean and up market but sadly it was superficial. Whilst the bed was sumptuously comfortable, the desk was mdf and the drawer didn’t fit. The overhead shower didn’t work and the handheld one squirted everywhere. I couldn’t open the shower gel and the gentleman at the reception desk couldn’t either- and he tried v hard! The coffee maker was a kettle and instant coffee. There was literally no coffee machine/proper coffee anywhere. It was the same at breakfast- paper cups and sachets of instant. Every table cloth was dirty and dirty crockery on all but one of the unoccupied table. My baked beans were vaguely warm and when staff finally appeared and I said as much, he just said that the light ( on the warmer) was on and went away! There was the usual sign about towels and caring for the planet but water and toiletries were in plastic bottles and paper cups at breakfast. So great night’s sleep, disappointing shower and awful breakfast experience. Definitely not what the reviews said sadly. Although there was a sign up saying you could get a discount for a 5 star review so that might explain things. Definitely not worth the money.
My breakfast table
The breakfast room drinks station
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Travelled with family
Stayed 1 night in Aug 2025