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Grand Sapphire Hotel & Banqueting

3.0 star property
Hotel with free parking, in the vicinity of Westminster Bridge

Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Creator video
Twin Room, Ensuite
Double Room, Ensuite
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
The current price is NZ$150
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪3 min walk‬
  • Place, Airport House Business Centre
    ‪3 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪32 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Rainfall showerhead
Private bathroom
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Rainfall showerhead
Private bathroom
Coffee/tea maker
Wardrobe
Desk
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Coffee/tea maker
Digital channels
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
Wardrobe
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Day bed
Sofa bed - twin
Private bathroom
Shower/bath combination
Rainfall showerhead
Coffee/tea maker
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Highlights

Air conditioning
Heating
Free cots/infant beds
Day bed
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Croydon

At Grand Sapphire Hotel & Banqueting, you'll be 17.6 km (10.9 mi) from Westminster Bridge and 17.8 km (11 mi) from Chessington World of Adventures. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include wedding services and a lift. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Waddon hotel include Westminster Abbey and Big Ben.

What's nearby

  • Croydon Airport Visitor Centre - 3 min walk - 0.3 km
  • Airport House Business Centre - 3 min walk - 0.3 km
  • Former Croydon Airport Terminal - 9 min walk - 0.8 km
  • Croydon Minster - 6 min drive - 2.7 km
  • Fairfields Halls - 6 min drive - 3.0 km

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tai Tung - ‬12 min walk
  • ‪Pizza Hut - ‬8 min walk
  • ‪Nando's - ‬9 min walk

About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
Grand Sapphire Hotel & Banqueting offers its guests multilingual staff and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Lift
  • No smoking on site
Grand Sapphire Hotel & Banqueting offers 40 accommodations.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Is parking available at Grand Sapphire Hotel & Banqueting?

Yep, Grand Sapphire Hotel & Banqueting has a free self car park.

How much does it cost to stay at Grand Sapphire Hotel & Banqueting?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Sapphire Hotel & Banqueting on 4 Jan 2026 start from NZ$150.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sapphire Hotel & Banqueting serve breakfast?

Sure does, complimentary cooked-to-order brekkie is available at Grand Sapphire Hotel & Banqueting.

Is there a free airport shuttle available at Grand Sapphire Hotel & Banqueting?

No, Grand Sapphire Hotel & Banqueting does not offer an airport shuttle service.

What time are check-in & check-out at Grand Sapphire Hotel & Banqueting?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Sapphire Hotel & Banqueting?

No, pets are not allowed.

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 933 reviews
Rating 8 - Good. 288 out of 933 reviews
Rating 6 - Okay. 144 out of 933 reviews
Rating 4 - Poor. 90 out of 933 reviews
Rating 2 - Terrible. 72 out of 933 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia Hettie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Hotel was clean and good parking spaces
Stayed 1 night in Sep 2025

6/10 Okay

Ramani

Liked: Amenities
Clean room . Very good customer service
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a couple of days while I was in town. Clean room and friendly staff. Will certainly come back
Stayed 2 nights in Sep 2025

8/10 Good

Abiola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was nice. The only complaint I have is that the pillows could be firmer or more. The bed was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service

Reviews

The room was adequate, could have done with a bedside lamp, the tap was loose, the quilt was not adequate and no bath towel Breakfast was basic, no attendant , and could have done with some low music
Stayed 1 night in Sep 2025

4/10 Poor

Irina

Stayed 1 night in Jul 2025

4/10 Poor

Irina

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, on this ocassion, I can't give a good review. 113, the room I was given, looked the worst I've seen in this hotel. The room was very small. In front of the bed there was the coffee table with just maybe 30 centimetres in between the table and the bed. The carpet looked really rough, with some holes in it. The door's frame looked chipped all over. The bed was not properly dressed for the stay: no mattress protector on the mattress, no topper either considering you could feel all the springs just by touching the bed. Under the bed sheet you could see something that looked like a single mattress protector on a double sized bed. Bed sheets were very rough at touch, not to mention of the duvet that was way smaller than the size of the bed and very thin. The headboard looked very dirty. Considering the stay was for just for a night, I did not make any noise about it, but overall I was dissapointed with the presentation of the room for this stay.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Disappointing

I needed a room at the last minute near my elderly father. I parked in the car park where I was told to go but was then told I’d need to come back later to move it (it was already bed time). The hotel looked clean and up market but sadly it was superficial. Whilst the bed was sumptuously comfortable, the desk was mdf and the drawer didn’t fit. The overhead shower didn’t work and the handheld one squirted everywhere. I couldn’t open the shower gel and the gentleman at the reception desk couldn’t either- and he tried v hard! The coffee maker was a kettle and instant coffee. There was literally no coffee machine/proper coffee anywhere. It was the same at breakfast- paper cups and sachets of instant. Every table cloth was dirty and dirty crockery on all but one of the unoccupied table. My baked beans were vaguely warm and when staff finally appeared and I said as much, he just said that the light ( on the warmer) was on and went away! There was the usual sign about towels and caring for the planet but water and toiletries were in plastic bottles and paper cups at breakfast. So great night’s sleep, disappointing shower and awful breakfast experience. Definitely not what the reviews said sadly. Although there was a sign up saying you could get a discount for a 5 star review so that might explain things. Definitely not worth the money.
My breakfast table
The breakfast room drinks station
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Travelled with family
Stayed 1 night in Aug 2025

4/10 Poor

Samina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a night at the hotel as was attending a wedding and convenient to stay. The venue part for the wedding was stunning and was not an issue. The hotel itself is outdated - my single room had no storage for clothes and none of the power point sockets were charging up my appliances. My sister and cousins room had no locks on the doors. The beds were comfortable however. The complimentary breakfast was complimentary for a reason - it was terrible Sausages looked like out of a can and not what we expected, neither was the food warmed up. Then we saw one of the staff light the fire underneath it but the kids had already had toast by then. The waiter said the other waiter was supposed to have done it to warm up the food but that he’s ‘lazy’ Won’t be recommending or returning to this hotel who even had the audacity to ask us to write them a good review !
Stayed 1 night in Aug 2025

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in without any issues, although I thought it strange that photographic ID was requested and photocopied. Git tobthe room and initially we thought this is lovely. However, the tap in the bathroom was very stiff to turn on, with a firm hand it came on splashing whatever on me and was very noisy. The overhead mirror light did not work, no place to put toiletries. The bed was rock hard and the duvet cover had stains on it (changed by housekeeping the next day), i was in pain the morning having had a poor nights sleep, not only because of the bed but there needs to be some investment to prevent noise pollution from the busy road. There was also some internal noise, couldn't identify what this noise was. Breakfast was lacking, the beans and artificial sausages have a lot to be desired. Breakfast was limited. I was surprised that there was no hot drinks machine with a decent variety of hot beverages. Sachets of coffee and tea. On the day of checking out at 2 minutes to 11, I received a call from reception telling me that I need to check out at 11. I responded that I was aware, and was very annoyed, considering the nature of hotels should hospitality. When i got to reception I asked the guy at reception if it’s usual practice to call guests telling them to check out at 11. He claimed that someone was looking for their room and they thought that the room that I was in was there's. This I found to be highly improbable as check in as at 3pm. Hotel not recommend.
Stayed 2 nights in Aug 2025

6/10 Okay

Zeby, Triangle

Liked: Cleanliness, staff & service, property conditions & facilities
Over all good
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot dogs for breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Temidayo

Liked: Cleanliness
The Grand Sapphire Hotel is a lovely place to stay if you are in the Croydon area. The room was pretty standard no bells and whistles, my room was well kept, had aircon and was fairly clean. I would have liked if there was a fridge, a remote for the aircon and a deep clean of the bathroom as there was some mould forming on the surfaces and on the shower head. The mattress in my room was not the best, was thin and I could feel the springs but otherwise I slept well. Unfortunately the windows and walls were not noise proof as I could hear the slamming of doors, cars driving past and other guests walking up and down the hallway which wasn’t pleasant but I got used to. I appreciated the complementary breakfast. In regards to the parking, there is an onsite car park however, it seems that those who were attending events at the venue were given preferential treatment and each time I would try to park I was met with a rude man shouting at me. luckily the other security guard allowed me to park in a free space. I think more information needs to be provided on the parking as I had read that there is parking and can’t image where I would have had to park if the nice security guard didn’t help me. The staff here were genuinely nice with a few who didn’t really make an effort to smile or say hello to me and the Asian security guard who would shout at me every-time I would try to park my car. Overall, it was an okay stay, I would consider coming again for a night or two thank you!
Stayed 2 nights in Aug 2025

8/10 Good

Nasir

Stayed 1 night in Jul 2025

4/10 Poor

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Venecia, Liverpool

Stayed 1 night in Jul 2025

10/10 Excellent

Vasuki, SCARBOROUGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean boutique hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

I have stayed here many times and have never been disappointed.
Stayed 1 night in Jul 2025