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Hampton Suites Serviced Apartments

Property class: 4

Photo gallery for Hampton Suites Serviced Apartments

A modern kitchen with a built-in oven, a sink, and a dining area with a table and chairs.
A modern hotel room with a large bed, a TV mounted on the wall, and a window with curtains.
A modern living room with a dining table, two chairs, a TV mounted on the wall, and a large window with curtains.
Exterior
A modern living room with a sofa, coffee table, and dining table with chairs. There is a flat-screen TV mounted on the wall and a window with curtains.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Housekeeping
The current price is NZ$242
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Portsmouth Road, Thames Ditton, Thames Ditton, England, KT7 0XR
  • Place, River Thames
    ‪2 min walk‬
  • Place, Thames Path
    ‪4 min walk‬
  • Place, Bushy Park
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedrooms Apartment

A hotel room with a bed, bedside table, and a view of the cityscape.

Two Bedrooms Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Queen Sofa Bed

View all photos for Superior Apartment

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Superior Apartment

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex Apartment

Room

Duplex Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior One Bedroom Studio

A modern room with a bed, a desk, a sofa, and a dining table.

Superior One Bedroom Studio

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Premier Apartment

  • 3 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Apartment

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Family Apartment

  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Penthouse

A modern hotel room with a large bed, a TV mounted on the wall, a wooden wardrobe, and a framed artwork above the bed.

Penthouse

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Thames Ditton

At Hampton Suites Serviced Apartments you'll be 0.4 km (0.2 mi) from River Thames and 2.7 km (1.7 mi) from Hampton Court Palace. .Each apartment is soundproofed and features a plasma TV with cable channels, along with a washer/dryer, free WiFi and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. A living room, a portable fan and a hairdryer are also available. Weekly housekeeping is available. .This business-friendly apartment building offers free WiFi in public areas and dry cleaning/laundry services. Added amenities include laundry facilities. There's also the convenience of free self parking.
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What's nearby

  • River Thames - 2 min walk - 0.2 km
  • Thames Path - 4 min walk - 0.4 km
  • Bushy Park - 14 min walk - 1.2 km
  • Thames Ditton Miniature Steam Railway - 16 min walk - 1.4 km
  • Hampton Court - 4 min drive - 2.4 km

Getting around

  • Dundonald Road Tram Station - 13 min drive
  • Thames Ditton Station - 15 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min drive
  • ‪Nice Buns Café - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Surbiton Cafe - ‬16 min walk
  • ‪Tarte In The Park - ‬12 min walk

About this property

Hampton Suites Serviced Apartments

As a guest of Hampton Suites Serviced Apartments, you'll find laundry facilities and dry cleaning/laundry services. WiFi is free in public spaces. Self parking is free.

This 4-star Thames Ditton apartment is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • No smoking on site
Hampton Suites Serviced Apartments offers 12 accommodations with washers/dryers and coffee/tea makers. 65-inch plasma televisions come with cable channels. Accommodation at this 4-star apartment has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Thames Ditton apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 4 per day)
  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 65-inch plasma TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board

Location highlights

  • Near a hospital
  • Near a train station
  • Near the airport

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 2 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 22

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Crowne Plaza London – Kingston hotel, Portsmouth Rd, KT6 5QQ]
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per accommodation, per stay
  • Cleaning fees vary based on the length of stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 4 per day (164 ft away)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property is also known as

Hampton Suites Apartments Apartment Thames Ditton
Hampton Suites Apartments Apartment
Hampton Suites Apartments Thames Ditton
Hampton Suites s Thames Ditto
Hampton Suites Apartments
Hampton Suites Serviced Apartments Apartment
Hampton Suites Serviced Apartments Thames Ditton
Hampton Suites Serviced Apartments Apartment Thames Ditton

Frequently asked questions

What is the cancellation policy at Hampton Suites Serviced Apartments?

Hampton Suites Serviced Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Suites Serviced Apartments?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hampton Suites Serviced Apartments on 22 Nov 2026 start from NZ$242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Suites Serviced Apartments?

Yep, Hampton Suites Serviced Apartments has a free self car park.

Is there a free airport shuttle available at Hampton Suites Serviced Apartments?

No, Hampton Suites Serviced Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Suites Serviced Apartments?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hampton Suites Serviced Apartments?

No, only service animals are allowed.

Hampton Suites Serviced Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 103 out of 305 reviews
Rating 8 - Good. 76 out of 305 reviews
Rating 6 - Okay. 49 out of 305 reviews
Rating 4 - Poor. 29 out of 305 reviews
Rating 2 - Terrible. 48 out of 305 reviews

7.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Internally, very modern and clean. The small rear area to the rear where you park is a rubbish dump. And you do have to check in and out at the Crowne Plaza a quarter of a mile away.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
They offer free parking but you most certainly need to pay for it, the apartment was full of mould thinking that we visited in July.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

lovely apartment easy to cheek in definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was suitable for our needs (3 adults and 2 children). No air conditioning, but that was not such a big problem as we were in a basement apartment. Everything we need was there plus a mobile/WhatsApp connection if you needed anything. Would definitely stay again.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, listing accuracy
when booked it was booked for 5 people and only room for 4 as no extra bed only enough pots etc for 4 people cleanliness was poor needs a decent clean overall wouldnt stop again complained at reception about room size to be told he wasnt interested
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
The apartment was bejou and clean. The photos made it look a bit larger. But it was fine for our stay anyway . The car park for the apartments is small. There is a low cost public car park over the road though. Which is handy.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
I originally booked for 2 nights then booked a further 2 nights - before knowing what I was booking into. The apartment was musty, if quite clean, run down, and poorly appointed. The furniture was all askew, the rooms quite shabby and cupboards broken (eg fridge door). I ended up foregoing the cost of the extra 2 nights just to find something else that was decent.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Far and away the worst place I have stayed in years. The car park is full of trash, the back door was propped open to allow anyone in, the apartment had a modern bathroom but the main room furniture and floor need replacing. The glassware was dirty.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
Plenty of room in carpark at back of property. Check in at hotel up the road easy. Bare minimum pans/plates etc. A good base for Bushy parkrun.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
I wish to make a compliant. I booked 3 2 bedroom apartments but was only given a family room and one 2 bedroom apartment. The first apartment was filthy and so the guests had to ask for a different room. Then once they had left the room and returned none of the door keys worked. Other unrelated guests had the same issue.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Apartment was spacious. Shower door didn't seem like it had been cleaned from previously. Despite floor may have looked clean, up close you could tell it needed a good scrub. Had a pleasant stay it had done the job we needed a good sleep. Bed sheets were clean.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Check-in, communication
A decent bed and clean if spartan bathroom. For a serviced apartment, there was very little in the way of servicing .. furniture was haphazard, there was a musty smell and no air con (to be fair it I stayed during an unseasonably hot time), which made the experience more unpleasant. No coat hangers, hair dryer or anything much other then mismatched cutlery. The check in was a 5 min walk down the road, which meant dragging a case along. Not my favourite experience.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness
Pros: easy check-in process. Good location, 15mins away from Chessington (the reason for our stay). Lovely pubs and restaurants nearby (particularly the Albany and the ferry). Cheap public parking behind the building. (up to £4 per day which for anywhere in the UK these days seems unheard of). Cons: very hot in the apartment with ineffective fans provided (we luckily brought our own). Note that the host does say that air-conditioning isn't available. Unpleasant odour through the apartment seemingly from the drainage. Black mould around windows and blinds in kitchen area. Uncomfortable sofa bed. Tired looking furniture and flooring. Heavy traffic noise on Portsmouth Road (obviously not property's fault but does negatively affect the experience). Overall: Was manageable for the 3 nights given that the purpose of the stay was for sleeping. Unfortunately would not be staying again.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Do not stay here with children, it is not safe due to large, low, bottom opening windows that do not lock and have no safety catches. Only half a dozen car park spaces for 2 full apartment blocks Sofa bed metal frame was seriously broken with sharp metal sticking out in multiple places No bedding provided for sofa bed despite booking for four people and only having one double and one single bed Check in at another hotel almost a mile away We were provided with fans as it was extremely hot, these did NOT work Wifi was very poor and does not work with the smart TV's
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great Family Stay

Very clean ,Lovely laid out apartment.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, check-in, communication, listing accuracy
Shower door was missing, only 3 towels despite being 4 of us, missing cutlery and general cleanliness not great, parking was shocking got blocked in, fire protection was poor fire door propped open on hallways, and front and back doors wide open!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little place near Hampton Court Palace located in a charming little town.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great option for a family trip to London!
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, check-in, communication
They left us outside the property in the blistering heat for 25 minutes with young children whilst finding someone with the key. They then took us into the wrong apartment. Eventually we got to our apartment and there was small pieces of broken glass on the floor, small bits of food in the fridge and generally not very clean. There was also no bedding for the sofa bed.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

I booked the wrong date by mistake. They told us to contact hotels.com and it would be fixed. We did that, and booked and paid for the correct dates. Hotels.com achieved nothing. Then we stayed there, it was atrocious, dirty and insecure. See my review from 7 days ago and note the same issues raised by others over a long period. Absolutely the worst place I have ever had the misfortune to stay, and due to safety concerns we are informing the authorities. Hotels.com sent loads of AI messages claiming to be from real people and saying they couldn't do anything. Garbage.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Communication
It was okay but tired furniture and rugs:carpets. Needs updating
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication, listing accuracy
Following my stay, there were not enough towels for the 5 occupants in the apartment. The parking situation was very poor. It was not made clear the parking opposite was charged even though I specifically asked. There was zero availability in the carpark next to the building. The apartment was clean and well maintained. The pictures when booking are very misleading as the place is much smaller than you would expect. If anything I would like some compensation due to the extra parking I was having to pay per day. Thanks
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
The key holder had to use his shoulder and full force to open the front door for us when letting us in. I overlooked this as we were tired and just wanted to get in. The smell of smoke hit us immediately and with young children and as a non-smoking family it was very unpleasant. The fridge was filthy so I wouldn’t have been able to use the self catering aspect of the stay even though that is why we had booked. On leaving for dinner later the door lock completely broke on us. It was clearly very damaged and was misshapen and part of the door frame looked as though it had been smashed. The phone number to call was unresponsive and the hotel down the road couldn’t offer support as they are only key holders. Had to find a new hotel at 8pm with young children. Since then, Hampton Suites haven’t answered messages or emails and hotels.com also can’t get through to them. Appalling service. Do not stay here.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would Book again
Stayed 5 nights in Aug 2024