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Holiday Inn Express London City by IHG

3.0 star property
Hotel with a restaurant, near St. Paul's Cathedral

Photo gallery for Holiday Inn Express London City by IHG

Exterior
Exterior
Exterior
Bar (on property)
Standard Room, 1 Double Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
275 Old Street, London, England, EC1V 9LN
  • Place, Shoreditch High St
    ‪3 min walk‬
  • Place, Moorfields Eye Hospital NHS Foundation Trust
    ‪6 min walk‬
  • Place, Liverpool Street
    ‪14 min walk‬
  • Airport, London (LCY-London City)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

At Holiday Inn Express London City by IHG you'll be within just a 15-minute stroll of popular places like Brick Lane and Liverpool Street. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff and luggage storage. Free full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class London City Centre hotel include St. Paul's Cathedral and London Bridge.

What's nearby

  • Hoxton Square - 1 min walk - 0.2 km
  • Shoreditch High St - 3 min walk - 0.3 km
  • Moorfields Eye Hospital NHS Foundation Trust - 6 min walk - 0.5 km
  • Barbican Arts Centre - 13 min walk - 1.1 km
  • Liverpool Street - 14 min walk - 1.2 km

Getting around

  • Old Street Underground Station - 5 min walk
  • Old Street Station - 6 min walk
  • London (LCY-London City) - 37 min drive

Restaurants

  • ‪Colours Hoxton - ‬2 min walk
  • ‪Blacklock Shoreditch - ‬2 min walk
  • ‪The Brush East London Grand Café - ‬1 min walk
  • ‪Swift - ‬2 min walk
  • ‪Il Bambini Club - ‬2 min walk

About this property

Holiday Inn Express London City by IHG

Hotel with a restaurant, near St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A vending machine, multilingual staff, and laundry facilities are also featured at Holiday Inn Express London City by IHG. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Holiday Inn Express London City by IHG offers 224 accommodations with a safe and free newspapers. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • Electric car charging station on site
    • Parking on site (GBP 30 per night)
    • Limited on-site self parking

    Food and drink

    • Free full breakfast available daily 7:00 AM to 11:00 AM
    • A bar/lounge
    • A restaurant

    Family friendly

    • In-room cot
    • Laundry facilities

    Conveniences

    • 24-hour front desk
    • ATM
    • Laundry facilities
    • Luggage storage
    • Safe at front desk
    • Vending machine

    Guest services

    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff

    Business services

    • Meeting room

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Assistive listening devices
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible lounge
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk

    More

    • 5 floors
    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided
    • Free cot

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • LCD TV with satellite channels
    • Pay films

    Food and drink

    • Coffee/tea maker

    More

    • Air conditioning (climate-controlled)
    • Connecting rooms available
    • Desk
    • Eco-friendly toiletries
    • Free daily newspapers
    • Phone
    • Safe

    Policies

    Check-in

    Check-in start time: 2 PM; check-in end time: midnight
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Contactless check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools
    Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

    Access methods

    Staffed front desk

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Free cots (infant beds)!

    Payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Self-parking fee: GBP 30 per night

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. 

    We should mention

    • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Property is also known as

    Holiday Inn Express Hotel London City
    Holiday Inn Express London City
    London City Holiday Inn Express
    Holiday Inn Express London City England
    Holiday Inn Express London City Hotel London
    Holiday Inn London City
    Holiday Inn Express London City Hotel
    Express London City By Ihg
    Holiday Inn Express London City
    Holiday Inn Express London City by IHG Hotel
    Holiday Inn Express London City an IHG Hotel
    Holiday Inn Express London City by IHG London
    Holiday Inn Express London City by IHG Hotel London

    Frequently asked questions

    What is the cancellation policy at Holiday Inn Express London City by IHG?

    Holiday Inn Express London City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Is parking available at Holiday Inn Express London City by IHG?

    Yep, Holiday Inn Express London City by IHG has a self car park for GBP 30 per night. A self car park is also available, for a fee.

    Is Holiday Inn Express London City by IHG family-friendly?

    You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express London City by IHG is a hit with families.

    Does Holiday Inn Express London City by IHG serve breakfast?

    You bet, free full brekkie is on offer daily from 7:00 AM to 11:00 AM.

    Is there a free airport shuttle available at Holiday Inn Express London City by IHG?

    No, Holiday Inn Express London City by IHG does not offer an airport shuttle service.

    Is there a bar or restaurant at Holiday Inn Express London City by IHG?

    Yep, they've got a lounge bar and an onsite restaurant.

    What time are check-in & check-out at Holiday Inn Express London City by IHG?

    Check-in begins at 2 PM. Check-out time is 11 AM.

    Are pets allowed at Holiday Inn Express London City by IHG?

    No, pets are not allowed.

    Holiday Inn Express London City by IHG Reviews

    Reviews

    8.4

    Very good

    Rating 10 - Excellent. 328 out of 1000 reviews
    Rating 8 - Good. 519 out of 1000 reviews
    Rating 6 - Okay. 105 out of 1000 reviews
    Rating 4 - Poor. 35 out of 1000 reviews
    Rating 2 - Terrible. 13 out of 1000 reviews

    8.6/10

    Cleanliness

    8.8/10

    Staff & service

    7.8/10

    Amenities

    8.0/10

    Property conditions & facilities

    Reviews

    8/10 Good

    Ruth

    Stayed 3 nights in May 2022

    6/10 Okay

    Verified traveller

    Business traveller
    Liked: Cleanliness, property conditions & facilities, room comfort

    London trip

    I was moved to the Crown Plaza re maintenance work being carried out at Holiday in Express Old Street. Lovely hotel however this added 1hr each day for travelling over to Shoreditch on the tube which I was trying to avoid using. The hotel was clean however I was quite amazed that they only clean, replenish tea/coffee/water if you ask! this is not done on a daily basis.
    Stayed 3 nights in Jun 2021

    10/10 Excellent

    Tim

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Didn’t actually stay here, was moved to a partner hotel but have stayed on many occasions before and it’s great
    Stayed 2 nights in May 2021

    10/10 Excellent

    michala

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Aug 2020

    8/10 Good

    dennis

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    10/10 Excellent

    Paul

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    10/10 Excellent

    Secilia, Ipswich

    Travelled with family and small children, Business traveller
    Liked: Staff & service, amenities, property conditions & facilities
    Good clean room, quite and comfortable. Breakfast was yummy. Thank you.
    Stayed 1 night in Aug 2020

    10/10 Excellent

    Sahil, Cambridge

    Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    On arrival, staff treated us in friendly manner. Rooms were very clean and has good vibs. All in all good value for money. Lot of places near by to eat out
    Stayed 1 night in Aug 2020

    6/10 Okay

    Jon

    Business traveller
    Disliked: Room comfort

    Judt about ok

    This was ok, quite standard. The beds were not too great and the pillows uncomfortable, so I was unable to get the best of sleeps. Cleanliness was good in the communal areas and the rooms were ok. I assume due to lockdown the rooms don't get cleaned between stays. It's not a big deal, but it means things like cups aren't cleaned, there's not enough tea/coffee for the stay. I've stayed twice since the relaxation of lockdown, I'll probably try a different hotel when I'm back in a couple of weeks.
    Stayed 2 nights in Aug 2020

    10/10 Excellent

    Olimpia, Newcastle upon Tyne

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I liked how they was responding for any request very seriously and quickly! They have amazing services and excellent breakfast ! Housekeeping was excellent and location close to the city centre ! Friendly staff !
    Stayed 3 nights in Aug 2020

    8/10 Good

    Jaymar

    Travelled with family
    Liked: Cleanliness, staff & service

    Nice stay!

    Sofa beds need improvement. Overall is ok. Close to station amd could go just about anywhere from there.
    Stayed 3 nights in Feb 2020

    10/10 Excellent

    Paul

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Family stay

    Hotel was in a great location beside underground. Hotel itself was very clean and comfortable and the breakfast was very good. The rooms were clean and the bed was very comfortable. The sofa bed is only suitable for kids as it was spring and not comfortable. The bathroom was clean and modern and the shower excellent with brilliant pressure. Staff were very kind and the kids were treated to a small packet of sweets after breakfast each morning. Would recommended for great value and location.
    Stayed 3 nights in Feb 2020

    6/10 Okay

    Verified traveller

    Travelled with family
    Liked: Room comfort
    Disliked: Property conditions & facilities
    Stayed 1 night in Feb 2020

    8/10 Good

    Barry

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Moorfields Eye Hospital Stopover

    Covenient for the Moorfields Eye Hospital and within 5 minutes walk of Old Street Underground Station. Clean hotel. No food served in the evening but convenient for outside facilities. Delivery options available
    Stayed 1 night in Feb 2020

    10/10 Excellent

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    All the Cs

    Comfortable, convenient hotel & competent staff.
    Stayed 4 nights in Feb 2020

    8/10 Good

    Georgia

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Feb 2020

    8/10 Good

    Verified traveller

    Stayed 3 nights in Feb 2020

    8/10 Good

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    It was all ok, the staff were nice, the room was clean, the location is great. The only thing I found odd was that there was no cheese for breakfast!
    Stayed 1 night in Feb 2020

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Basic yet good, would recommend

    Exactly as expected. The room was tidy and the bed comfortable. The bathroom with a shower was very nice. The breakfast was tasty and there were some vegan options available. The location was great, tube station and Sainsbury’s are right around the corner, and the neighborhood has amazing restaurants and bars. Would recommend.
    Stayed 4 nights in Feb 2020

    8/10 Good

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This hotel is in a convenient location to the Old Street tube station, and is in an area of the city full of young people. The front desk employees were very helpful, and the breakfast in the morning is good. The housekeeping could be better but was sufficient. This is a good place to stay if you plan to be out exploring the city and want a comfortable place to stay but don't need a lot of amenities.
    Stayed 4 nights in Feb 2020

    10/10 Excellent

    Nicola

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location

    Great location for Old Street tube station. Hotel is well presented with friendly and helpful staff. Rooms are adequate for a family for a short break. Breakfast is included, busy but staff have it well managed and the wait is minimal.
    Stayed 1 night in Feb 2020

    8/10 Good

    Nisheen

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Feb 2020

    4/10 Poor

    Verified traveller

    Business traveller, Travelled with partner
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great location and that's the only nice thing I can say about it. The staff were miserable. Nobody smiled. Cigarette smoke filtered into the room. The room we were given on our first night was just absolutely gross (like it hasn't been cleaned for months, especially the bathroom). The second room had a kettle that was dirty. The sofa was disgusting. And even though we were on the 4th floor we could still hear people on the street yelling, fighting or laughing, which made sleep close to impossible. The list goes on.
    Stayed 3 nights in Feb 2020

    4/10 Poor

    Verified traveller

    Travelled with group
    Disliked: Cleanliness, staff & service, room comfort

    Disappointing

    Basic really basic expensive only good thing was leaving in all truth its just a room, location great but better value elsewhere
    Stayed 1 night in Feb 2020

    8/10 Good

    Christine

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Feb 2020