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Holiday Inn Express London - ExCeL by IHG

3.0 star property

Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)
Restaurant
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$173
includes taxes & fees
25 May - 26 May

Explore the area

View map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, University of East London, Docklands Campus
    ‪16 min walk‬
  • Place, Royal Victoria Bridge
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

London

At Holiday Inn Express London - ExCeL by IHG you'll be 0.8 km (0.5 mi) from ExCeL Exhibition Centre and 4 km (2.5 mi) from The Arena. Highlights at this hotel include free weekday breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Free buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 3-property class Docklands hotel include Westfield Stratford City and London Eye.

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.8 km
  • Thames Barrier Park - 15 min walk - 1.3 km
  • University of East London, Docklands Campus - 16 min walk - 1.4 km
  • Royal Victoria Bridge - 19 min walk - 1.6 km
  • IFS Cloud Royal Docks Station - 4 min drive - 2.0 km

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London (LCY-London City) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪Subway - ‬16 min walk
  • ‪Sandwich & Co. - ‬19 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Costa Coffee - ‬19 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn Express London - ExCeL by IHG?

Holiday Inn Express London - ExCeL by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express London - ExCeL by IHG?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express London - ExCeL by IHG on 25 May 2026 start from NZ$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express London - ExCeL by IHG?

Yep, Holiday Inn Express London - ExCeL by IHG has a self car park for GBP 20 per night. A self car park is also available, for a fee.

Does Holiday Inn Express London - ExCeL by IHG serve breakfast?

You bet, guests quite like the free buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express London - ExCeL by IHG?

No, Holiday Inn Express London - ExCeL by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express London - ExCeL by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express London - ExCeL by IHG?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express London - ExCeL by IHG?

No, only service animals are allowed.

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1011 reviews
Rating 8 - Good. 339 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 32 out of 1011 reviews
Rating 2 - Terrible. 28 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shiraz

Liked: Cleanliness
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & good amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent check in. Lovely reception area. Clean spacious room. Extra pillows. Beautiful breakfast, good evening meals which were great value for money. Easy check out. Good location - minutes from DLR which makes it easily accessible to London itself. Only one thing I will say is the rooms get HOT in the nights, even with temp turned right down and even off. Would recommend. Stayed as a family of 2 adults and 2 children under 11 for a weekend in London.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food lovely staff and good atmosphere
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Stayed 3 nights in Jan 2026

10/10 Excellent

gaia

Stayed 1 night in Jan 2026

10/10 Excellent

Ethan

Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Lovely room, very clean, staff great and breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point. Food, rooms, ambiance, the staff… excellent.
Stayed 2 nights in Jan 2026

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was very crowded, however that was fine until we appeared every day for breakfast and the lady on charge of the service was trying to lock us out just when we can barely finish our meal. My wife and daughter surprides because of how she was treating the different tables pudhing everyone to leave because of the waiting people tu be sit.
Stayed 6 nights in Dec 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Property conditions & facilities
Excellent service and helpful staff at check in and were brilliant with our kids, however the rest of our stay was average service, can’t really comment as it was nothing special or above and beyond. Room was a good temperature and bed was very clean and made well. Sofa bed however was very very uncomfortable and not a standard double so our son fell out twice during the night. Bathroom was a little disappointing, mould and dirt around the shower basin and the bathroom smelt unpleasant. Also no bin bags any of the bins. Overall room was satisfactory and stay on arrival were great but the rest of the stay and breakfast was just average and we could have spent the same amount of money somewhere a little more luxurious with more competent staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Somiya

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Stayed 4 nights in Dec 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience from check-in to out. Nice breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Yan Kiu

Stayed 1 night in Dec 2025

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff was excellent. All were very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

NOWROZ KHAN FAZAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Close to the DLR track. Clean rooms and friendly staff. Enjoyed our stay
Stayed 3 nights in Dec 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, practical in every way. Good value to us
Stayed 1 night in Dec 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly, food hot and fresh, facilities clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Drains blocked in disabled rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The staff was courteous, friendly and helpful. The housekeeping staff were especially nice and helpful as was the breakfast staff. The room was clean and the bed was comfortable. Will definitely stay here next time I’m in London.
Stayed 9 nights in Nov 2025