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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Exterior
Exterior
Point of interest
Property amenity
1 bedroom, desk, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk
The current price is NZ$241
includes taxes & fees
31 July - 1 Aug

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • ExCeL Exhibition Centre
    ‪14 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪8 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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About the area

London

At Holiday Inn Express London-Royal Docks, Docklands by IHG you'll be 1.3 km (0.8 mi) from ExCeL Exhibition Centre and 2.7 km (1.7 mi) from O2 Arena. Highlights at this eco-friendly hotel include free daily breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Each morning a free full breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Docklands hotel include Thames River and ABBA Arena.

What's nearby

  • ExCeL Exhibition Centre - 14 min walk - 1.2 km
  • O2 Arena - 4 min drive - 2.0 km
  • ABBA Arena - 5 min drive - 4.1 km
  • Westfield Stratford City - 8 min drive - 4.1 km
  • Tower Bridge - 12 min drive - 7.2 km

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 9 min walk
  • London (LCY-London City) - 16 min drive

Restaurants

  • ‪KFC - ‬10 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪Rose's Cafe - ‬11 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪caffe fratelli Docklands - ‬10 min walk

About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express London-Royal Docks, Docklands by IHG. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 136 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands by IHG
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Frequently asked questions

What is the cancellation policy at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Holiday Inn Express London-Royal Docks, Docklands by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express London-Royal Docks, Docklands by IHG?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express London-Royal Docks, Docklands by IHG on 31 Jul 2025 start from NZ$241.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Yep, Holiday Inn Express London-Royal Docks, Docklands by IHG has a self car park for GBP 15 per day.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG serve breakfast?

Sure does, free full brekkie is on offer daily.

Is there a free airport shuttle available at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, Holiday Inn Express London-Royal Docks, Docklands by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, pets are not allowed.

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 435 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sinatra

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Canning Town - great location for 02

Attending concert at the 02. Just one stop away on underground and five minute walk to underground from/to hotel. Good location, with express supermarket across road. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Docklands area little gem.

A lovely stay. Thank you.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay if you need a cheap one night stay

When we walked into the hotel room we first noticed a large muddy patch, the rest of the carpet were no better. In the bathroom about 50% of the floor tiles were cracked, the silicone was yellow or orange with only a few areas being white and on the ceiling in the bathroom I noticed black mould. Breakfast in the morning was an average English breakfast so there's not much to say there.
Stayed 1 night in Mar 2025

6/10 Okay

Nikki

Liked: Cleanliness, staff & service, room comfort

Not the best

Light over mirror turned its self on and off throughout the night, the toilet flushed constantly, the usb plugs and light on one side of the bed didn’t work. Nor did the light above the bed. People were using the lift so we climbed 3 flights of stairs but or keycard wouldn’t let us through the stairwell door at the top. Spoke to receptionist and they said the keycards don’t usually work in the stairwells. Comfortable bed, and once asleep we did sleep well, until the people above decided to have a very loud shower at 2.30am
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the 02 5 minutes to the station, onsite parking the staff were very friendly our room was basic but clean and comfortable. Lots of choices for breakfast. Would recommended
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

Basic but functional

We had to move rooms as the first had smelly drains (room 110) Second room (330) had window that didn't shut properly so we had road noise. Hotel very basic and a bit tired but functional. Breakfast was plentiful. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy hotel to book. Simple to deal with and a reasonable breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Alexandra

Stayed 1 night in Feb 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly and helpful service despite room

I was put into room 315 twin room for me and my daughter and I was disappointed at the condition of the carpet stained on the entrance to the room and the back of the bathroom door wood panel chipped at the bottom. Also the painted surface near the toilet area was black from mould. I would not say this was a 3 star hotel more like a 2 star for the condition of the room I was put into and not liking the view at the back of the room looking at a derelict building not a pretty view. To finish on a positive note though the staff were friendly and attentive and the breakfast choice especially gluten free was good. Location of hotel excellent for tube station
Back of bathroom door
Area near the toilet
Back of bathroom door
Carpet on entrance to room
Stayed 2 nights in Feb 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Oldham

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay as always expected from Holiday Inn Express

Holiday Inn Express always deliver exactly what I expect. A good nights sleep, safe location and a filling breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 5 nights in Jan 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay , great clean room , only issue the shower either red hot or freezing cold , I had the cold shower which very brief , I’m guessing that was one of the eco initiatives, but it didn’t affect my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Marius

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Tatenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024