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Holiday Inn London - Whitechapel by IHG

4.0 star property
Hotel with a restaurant, near Tower Bridge

Photo gallery for Holiday Inn London - Whitechapel by IHG

Exterior
Breakfast, lunch, dinner served; British cuisine
Exterior
Breakfast, lunch, dinner served; British cuisine
Standard Room, 1 Double Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is NZ$278
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
5 Cavell Street, London, England, E1 2BP
  • Place, Tower of London
    ‪19 min walk‬
  • Place, Tower Bridge
    ‪5 min drive‬
  • Place, London Bridge
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

Holiday Inn London - Whitechapel by IHG puts you in the heart of London, within a 20-minute stroll of popular places like Thames River and Brick Lane. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, 5 Cavell Street Kitchen, serves British cuisine and is open for breakfast, brunch, lunch and dinner. 5 Cavell Street Kitchen is the hotel's own bar, serving drinks along with lunch and light fare. 850 square feet (79 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM. .Within a 30-minute walk of this 4-property class Tower Hamlets hotel, attractions include Tower Bridge and Tower of London.

What's nearby

  • Tower of London - 19 min walk - 1.6 km
  • Tower Bridge - 5 min drive - 2.0 km
  • Liverpool Street - 6 min drive - 2.7 km
  • London Bridge - 8 min drive - 3.3 km
  • The Shard - 9 min drive - 3.3 km

Getting around

  • Shadwell DLR Station - 5 min walk
  • Shadwell Station - 6 min walk
  • Heathrow Airport (LHR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪George Tavern - ‬4 min walk
  • ‪Etre - ‬4 min walk
  • ‪Eat Well at Royal London - ‬5 min walk
  • ‪The Gourmet Hut - ‬3 min walk

About this property

Holiday Inn London - Whitechapel by IHG

Hotel with a restaurant, near Tower Bridge
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London - Whitechapel by IHG.

This 4-star London hotel is smoke free.

  • 133 guestrooms or units
  • 7 levels
  • Conference rooms
  • 850 sq ft of conference space
  • 79 sq. m of conference space
  • Built in 2012
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Whitechapel by IHG offers 133 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (850 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn London - Whitechapel by IHG?

Holiday Inn London - Whitechapel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - Whitechapel by IHG?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Whitechapel by IHG on 23 Nov 2025 start from NZ$278.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn London - Whitechapel by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Holiday Inn London - Whitechapel by IHG is a hit with families.

Does Holiday Inn London - Whitechapel by IHG serve breakfast?

You bet, full breakfast is available on weekdays between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn London - Whitechapel by IHG?

No, Holiday Inn London - Whitechapel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - Whitechapel by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn London - Whitechapel by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - Whitechapel by IHG?

No, only service animals are allowed.

Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

BRUCE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb
Stayed 3 nights in Jul 2025

6/10 Okay

JEAN, SAN ROQUE BARVA

Travelled with family
Property and amenities are fine, early check in not an option , some flights from US arrive very early
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Stayed 3 nights in Jul 2025

8/10 Good

Maria Isabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!!!
Stayed 5 nights in Jun 2025

6/10 Okay

Diana

Travelled with family
Nice room. Fairly clean. Good air conditioning. Area around not as nice.
Stayed 1 night in Jun 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The A/C wasn’t working and we were provided with fans. It was not comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.
Stayed 3 nights in May 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.
Stayed 2 nights in May 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Recently remodeled, clean rooms, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

SEYED NAVID, HANAHAN

Stayed 5 nights in Apr 2025

2/10 Terrible

Md

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adnan Fayaz

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay, but you should be aware this is not an upmarket and can be intimidating if you're not familiar with East London aesthetics.
Stayed 2 nights in Jan 2025

10/10 Excellent

DUYGU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

William, TOULON

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible quarter. Did not feel safe at all.
Stayed 1 night in Nov 2024

8/10 Good

Jaya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2024

8/10 Good

Vera

Stayed 2 nights in Dec 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable rooms and helpful staff - will definitely return
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and comfortable rooms really clean and the staff friendly would come back again
Stayed 1 night in Dec 2024

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy in the room
Stayed 3 nights in Dec 2024